TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 4 out of 5 by
Crystal2mia2022 from
Turbo is very helpful
Crystal was helpful and amazing. she ensured me my tax prep was correct.
Date published: 2022-04-11
Rated 5 out of 5 by
Gregpoo64 from
Awesome System to Use
The experience was easy, simple and simply amazing
Date published: 2022-04-11
Rated 2 out of 5 by
Bailey114 from
continuing problems
you continue not to allow refund or part of refund to be credited to next year's tax. This year I called - talked with great customer service rep. We could not find any instructions, and she told me would probably come up when getting ready to file - IT DID NOT - and I will probably avoid Turbo Tax next year because of that - it''s just as easy to do by "hand" And did not get any help last year after electronic filings were rejected other than told to mail a copy - which I did.
Date published: 2022-04-11
Rated 4 out of 5 by
FishingMate from
2021 Turbo Tax Deluxe review
I have used Turbo Tax for years. This year it was a little more difficult than in the past. There were also questions asked that could have been part of the import process such as did you use the Standard deduction or itemized deduction for 2020? Turbo Tax should have been able to determine that.
Date published: 2022-04-11
Rated 2 out of 5 by
Handymannn from
Way Over Priced
Experience was alright but the product is way over priced for what I got out of it. Just another reason why I hate doing business with Chase bank. I'll be looking for an alternative E filing platform next year. I also felt mislead over the "file your taxes for free" advertising.
Date published: 2022-04-11
Rated 5 out of 5 by
baron1771 from
TurboTax was very helpful
Everything was or is very easy to read and understand.
Date published: 2022-04-11
Rated 5 out of 5 by
Bespoke60 from
Best experience
I usually use H&R Block they've gotten really expensive and not the easiest to prep to do on line. But Turbotax was so easy and definitely less expensive, I will use Turbotax again next year.
Date published: 2022-04-11
Rated 3 out of 5 by
Jack T2022 from
Turbo Tax is not as user friendly as before
For a decade or so, I have prepared my taxes, family members, and in laws in various paid and free Turbo Tax products. The challenge has always been picking the correct product for the tax needs. This year has been more challenging since program and IRS website has very little information or details on Long Term Care 1099 and other necessary forms and how to complete them for filing. It took more research outside of Turbo Tax but I did complete the returns. I always feel that I am missing something in the returns, even though the return check in the program states it is complete. I have seen some ratings where the user states it is the last time to use Turbo Tax. I can say it has crossed my mind as well, however nothing has pushed me further one direction or the other. It has served me well in the past and I expect the same in the future, but hope for a more user friendly experience going forward.
Date published: 2022-04-11
Rated 5 out of 5 by
TIMS1955 from
Awesome Taxes Done
I was happy for TurboTax making it so easy. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by
Forniena from
TURBONHEUR
Great experience and helpful tips and hints. The software was very user-friendly and effective.
All TurboTax® Offerings Reviews - Page 1915
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Crystal2mia2022 from
Turbo is very helpful
Crystal was helpful and amazing. she ensured me my tax prep was correct.
Date published: 2022-04-11
Rated 5 out of 5 by
Gregpoo64 from
Awesome System to Use
The experience was easy, simple and simply amazing
Date published: 2022-04-11
Rated 2 out of 5 by
Bailey114 from
continuing problems
you continue not to allow refund or part of refund to be credited to next year's tax. This year I called - talked with great customer service rep. We could not find any instructions, and she told me would probably come up when getting ready to file - IT DID NOT - and I will probably avoid Turbo Tax next year because of that - it''s just as easy to do by "hand" And did not get any help last year after electronic filings were rejected other than told to mail a copy - which I did.
Date published: 2022-04-11
Rated 4 out of 5 by
FishingMate from
2021 Turbo Tax Deluxe review
I have used Turbo Tax for years. This year it was a little more difficult than in the past. There were also questions asked that could have been part of the import process such as did you use the Standard deduction or itemized deduction for 2020? Turbo Tax should have been able to determine that.
Date published: 2022-04-11
Rated 2 out of 5 by
Handymannn from
Way Over Priced
Experience was alright but the product is way over priced for what I got out of it. Just another reason why I hate doing business with Chase bank. I'll be looking for an alternative E filing platform next year. I also felt mislead over the "file your taxes for free" advertising.
Date published: 2022-04-11
Rated 5 out of 5 by
baron1771 from
TurboTax was very helpful
Everything was or is very easy to read and understand.
Date published: 2022-04-11
Rated 5 out of 5 by
Bespoke60 from
Best experience
I usually use H&R Block they've gotten really expensive and not the easiest to prep to do on line. But Turbotax was so easy and definitely less expensive, I will use Turbotax again next year.
Date published: 2022-04-11
Rated 3 out of 5 by
Jack T2022 from
Turbo Tax is not as user friendly as before
For a decade or so, I have prepared my taxes, family members, and in laws in various paid and free Turbo Tax products. The challenge has always been picking the correct product for the tax needs. This year has been more challenging since program and IRS website has very little information or details on Long Term Care 1099 and other necessary forms and how to complete them for filing. It took more research outside of Turbo Tax but I did complete the returns. I always feel that I am missing something in the returns, even though the return check in the program states it is complete. I have seen some ratings where the user states it is the last time to use Turbo Tax. I can say it has crossed my mind as well, however nothing has pushed me further one direction or the other. It has served me well in the past and I expect the same in the future, but hope for a more user friendly experience going forward.
Date published: 2022-04-11
Rated 5 out of 5 by
TIMS1955 from
Awesome Taxes Done
I was happy for TurboTax making it so easy. Thank you
Date published: 2022-04-11
Rated 5 out of 5 by
Forniena from
TURBONHEUR
Great experience and helpful tips and hints. The software was very user-friendly and effective.
All TurboTax® Offerings Reviews - Page 1915
Date published: 2022-04-11