TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very user friendly Did not take that long to process return. Will use again next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Pay close attention Turbo Tax gives you the information, so read and answer carefully. Know your answer is correct before proceeding.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use and make corrections as needed The ability to return to different parts of the return easily makes adjusting a return easier. Fill in what you have as you get it and let the software do the calculations. If you forget an item easy to add it before you hit the file button. Makes life easier and less stressful.
Date published: 2021-03-29
Rated 5 out of 5 by from easy to use been using it for years and its always a ease, brings peace to my mind
Date published: 2021-03-29
Rated 5 out of 5 by from Sales consultant Turbo Tax is a Awesome online site to do your taxes!!!!
Date published: 2021-03-29
Rated 4 out of 5 by from So many Ads and Cross-Promotions Too many Ads, and built-in Cross Promotions, plus free is not even free, and now every single thing has an additional fee. If they keep heading this direction I'll go back to a tax person next year. Still works, just costs way more and has distracting ads and cross promotions.
Date published: 2021-03-29
Rated 4 out of 5 by from it is a good way to file taxes TURBOTAX FREE is a good way to file taxes. The only small problem is that they try hard to sell you other services.
Date published: 2021-03-29
Rated 5 out of 5 by from Great very user friendly Very easy to file! will use again next year
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is great! Always a pleasure using Turbo Tax Very easy and understanding
Date published: 2021-03-29
Rated 1 out of 5 by from Turbo Tax has gone down hill now Turbo Tax has become extremely expensive these last couple of years, unlike the previous years and the program that is being used is incredibly horrible, which means that it is not at all user friendly now, unlike in the past. I could not even print my receipt, they kept asking me the same questions over and over again (Waste of time), they had me correctly things in forms in a really inefficient way, and the so called Tax Expert kept getting the Form wrong that I was trying to ask questions about, which was the 1098 Forms that I had received and I needed some clarification on these Forms, that I did not get at all, as well. I truly feel that I should be paid for using Turbo Tax, since my time is super precious to me and it was definitely wasted by Turbo Tax in several ways today. I will never again use Turbo Tax, even though I have used it for many years in the past, because it will be just as expensive to have someone else to do my taxes and I will not have to spend an entire day with the hassle of using Turbo Tax ever again!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 1914
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very user friendly Did not take that long to process return. Will use again next year.
Date published: 2021-03-29
Rated 5 out of 5 by from Pay close attention Turbo Tax gives you the information, so read and answer carefully. Know your answer is correct before proceeding.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use and make corrections as needed The ability to return to different parts of the return easily makes adjusting a return easier. Fill in what you have as you get it and let the software do the calculations. If you forget an item easy to add it before you hit the file button. Makes life easier and less stressful.
Date published: 2021-03-29
Rated 5 out of 5 by from easy to use been using it for years and its always a ease, brings peace to my mind
Date published: 2021-03-29
Rated 5 out of 5 by from Sales consultant Turbo Tax is a Awesome online site to do your taxes!!!!
Date published: 2021-03-29
Rated 4 out of 5 by from So many Ads and Cross-Promotions Too many Ads, and built-in Cross Promotions, plus free is not even free, and now every single thing has an additional fee. If they keep heading this direction I'll go back to a tax person next year. Still works, just costs way more and has distracting ads and cross promotions.
Date published: 2021-03-29
Rated 4 out of 5 by from it is a good way to file taxes TURBOTAX FREE is a good way to file taxes. The only small problem is that they try hard to sell you other services.
Date published: 2021-03-29
Rated 5 out of 5 by from Great very user friendly Very easy to file! will use again next year
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo tax is great! Always a pleasure using Turbo Tax Very easy and understanding
Date published: 2021-03-29
Rated 1 out of 5 by from Turbo Tax has gone down hill now Turbo Tax has become extremely expensive these last couple of years, unlike the previous years and the program that is being used is incredibly horrible, which means that it is not at all user friendly now, unlike in the past. I could not even print my receipt, they kept asking me the same questions over and over again (Waste of time), they had me correctly things in forms in a really inefficient way, and the so called Tax Expert kept getting the Form wrong that I was trying to ask questions about, which was the 1098 Forms that I had received and I needed some clarification on these Forms, that I did not get at all, as well. I truly feel that I should be paid for using Turbo Tax, since my time is super precious to me and it was definitely wasted by Turbo Tax in several ways today. I will never again use Turbo Tax, even though I have used it for many years in the past, because it will be just as expensive to have someone else to do my taxes and I will not have to spend an entire day with the hassle of using Turbo Tax ever again!
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 1914