TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is the BEST Easy to use. Sidebar explanations are helpful Very quick
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it easy I like being able to contact someone to answer questions and walk through sections.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax ONLINE is pretty good... TurboTax ONLINE is pretty good if you ignore all the attempts to get you to pay more. Furthermore, i have yet to figure out how simple of a tax return you need to file for free but apparently mine was not simple enough. Which is fine, because I bought a copy of TurboTax in store. but that software they have you download is NOT like the online experience. The online experience looks friendly, helpful, and easy. while the desktop experience feels outdated and more like boring hard to understand tax software, that doesn't have all the stock brokerages up to date. When i tried to import my completed tax documents from the online version, the software, which was purchased a day before, said it only supported files from tax year 2020 even though the website download a tax file format from 2021. but when i manage to figure out how to get the file in the software, something must have went wrong because the desktop software was telling me i owed the state money while the online software said the state owed me money... come on TurboTax, just export the web application into a desktop format or just allow us to use the product key to activate the online version and forget the desktop application all together. you'll save money on software dev maintenance and download server hosting.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax I did not file with turbo tax last year, instead i went to a tax service. I had hoped for a better outcome, since i had started with Turbo. However, i was charged over $300.00 to find out I owed the exact same amount that i had calculated using Turbo Tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo is excellent VERY GOOD, JUST HAVE TO RECHECK TURBO'S STEP BY STEP QUESTIONS
Date published: 2022-04-13
Rated 5 out of 5 by from Great as always! Filling taxes could be overwhelming but with Turbo Tax we feel like we are experts!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy I had a question and the person I spoke with was helpful, courteous and fixed my problem.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is all that I use now. Turbo Tax is all that I use now. I have tried all of the others, and they are either confusing or inadequate to handle any complexities that I might encounter.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use and user friendly! The search screen is easy to use. I was able to find all the answers to my questions.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1913
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the BEST Easy to use. Sidebar explanations are helpful Very quick
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax makes it easy I like being able to contact someone to answer questions and walk through sections.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax ONLINE is pretty good... TurboTax ONLINE is pretty good if you ignore all the attempts to get you to pay more. Furthermore, i have yet to figure out how simple of a tax return you need to file for free but apparently mine was not simple enough. Which is fine, because I bought a copy of TurboTax in store. but that software they have you download is NOT like the online experience. The online experience looks friendly, helpful, and easy. while the desktop experience feels outdated and more like boring hard to understand tax software, that doesn't have all the stock brokerages up to date. When i tried to import my completed tax documents from the online version, the software, which was purchased a day before, said it only supported files from tax year 2020 even though the website download a tax file format from 2021. but when i manage to figure out how to get the file in the software, something must have went wrong because the desktop software was telling me i owed the state money while the online software said the state owed me money... come on TurboTax, just export the web application into a desktop format or just allow us to use the product key to activate the online version and forget the desktop application all together. you'll save money on software dev maintenance and download server hosting.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax I did not file with turbo tax last year, instead i went to a tax service. I had hoped for a better outcome, since i had started with Turbo. However, i was charged over $300.00 to find out I owed the exact same amount that i had calculated using Turbo Tax.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo is excellent VERY GOOD, JUST HAVE TO RECHECK TURBO'S STEP BY STEP QUESTIONS
Date published: 2022-04-13
Rated 5 out of 5 by from Great as always! Filling taxes could be overwhelming but with Turbo Tax we feel like we are experts!
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is easy I had a question and the person I spoke with was helpful, courteous and fixed my problem.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is all that I use now. Turbo Tax is all that I use now. I have tried all of the others, and they are either confusing or inadequate to handle any complexities that I might encounter.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use and user friendly! The search screen is easy to use. I was able to find all the answers to my questions.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1913