TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from so easy! Loved the ease with which I could file my taxes on Turbo Tax!
Date published: 2023-03-09
Rated 4 out of 5 by from Difficult this year and it should not have been. It was helpful but frustrating at times. TurboTax was helpful.
Date published: 2023-03-09
Rated 1 out of 5 by from Trash I won’t be using turbo tax next year I’ve been waiting a month for the tax guy to file my taxes he didn’t know how to
Date published: 2023-03-09
Rated 4 out of 5 by from Solid program. The last mile is rough... Like any Turbotax product it holds your hand through the easy parts but is less than intuitive when you hit a rough patch. For example, a help screen may give tell you what form you need to access to solve an issue; but that form isn't on the list of forms in the return and help doesn't indicate how you might navigate there.This baby will lead you most of the way there but then the rest seems up to you...
Date published: 2023-03-09
Rated 5 out of 5 by from Adrienne is my hero! Competent, kind and individualized service that relieves tax preparation stress So thoroughly thankful for Adrienne & her team at TurboTax Live. They took our overwhelming & stressful tax situation and quickly and competently sorted it out. Their compassion and support made a very scary time less so. They took all the time needed to provide answers and solve problems with real solutions. 10/10 would recommend!
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo tax is very helpful and convenient. Turbo tax is very good even for all kind of users whether.
Date published: 2023-03-09
Rated 4 out of 5 by from TurboTax Service I have been using Turbotax for the past 5 years, with no complaints so far, would recommend this service provider. Just wish the cost was not so high to file.
Date published: 2023-03-09
Rated 3 out of 5 by from Turbo Tax Business Pro Irina Hill was amazing! I could not have completed my Business tax returns without her CPA accounting expertise. The link between QuickBooks and Turbo Tax needs some work. I had to manually enter all info myself. When I call in for assistance -- half the time I would be transferred over to the personal tax group, instead of the Business Tax Group (frustrating). I was just informed that Turbo Tax has the wrong email address for me on file and that maybe someone has tried to steal my identity :-(
Date published: 2023-03-09
Rated 5 out of 5 by from It was great It was great! I had a very easy time using the service
Date published: 2023-03-09
Rated 5 out of 5 by from Better than H&R Block Turbo tax did my taxes in less than an hour. H&R block has wasted 7 hours of my life to fail to file my taxes due to technical bugs, and terrible customer service. They also charge ridiculous amounts, and lie about needed all these extra features to file your taxes.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 1912
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy! Loved the ease with which I could file my taxes on Turbo Tax!
Date published: 2023-03-09
Rated 4 out of 5 by from Difficult this year and it should not have been. It was helpful but frustrating at times. TurboTax was helpful.
Date published: 2023-03-09
Rated 1 out of 5 by from Trash I won’t be using turbo tax next year I’ve been waiting a month for the tax guy to file my taxes he didn’t know how to
Date published: 2023-03-09
Rated 4 out of 5 by from Solid program. The last mile is rough... Like any Turbotax product it holds your hand through the easy parts but is less than intuitive when you hit a rough patch. For example, a help screen may give tell you what form you need to access to solve an issue; but that form isn't on the list of forms in the return and help doesn't indicate how you might navigate there.This baby will lead you most of the way there but then the rest seems up to you...
Date published: 2023-03-09
Rated 5 out of 5 by from Adrienne is my hero! Competent, kind and individualized service that relieves tax preparation stress So thoroughly thankful for Adrienne & her team at TurboTax Live. They took our overwhelming & stressful tax situation and quickly and competently sorted it out. Their compassion and support made a very scary time less so. They took all the time needed to provide answers and solve problems with real solutions. 10/10 would recommend!
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo tax is very helpful and convenient. Turbo tax is very good even for all kind of users whether.
Date published: 2023-03-09
Rated 4 out of 5 by from TurboTax Service I have been using Turbotax for the past 5 years, with no complaints so far, would recommend this service provider. Just wish the cost was not so high to file.
Date published: 2023-03-09
Rated 3 out of 5 by from Turbo Tax Business Pro Irina Hill was amazing! I could not have completed my Business tax returns without her CPA accounting expertise. The link between QuickBooks and Turbo Tax needs some work. I had to manually enter all info myself. When I call in for assistance -- half the time I would be transferred over to the personal tax group, instead of the Business Tax Group (frustrating). I was just informed that Turbo Tax has the wrong email address for me on file and that maybe someone has tried to steal my identity :-(
Date published: 2023-03-09
Rated 5 out of 5 by from It was great It was great! I had a very easy time using the service
Date published: 2023-03-09
Rated 5 out of 5 by from Better than H&R Block Turbo tax did my taxes in less than an hour. H&R block has wasted 7 hours of my life to fail to file my taxes due to technical bugs, and terrible customer service. They also charge ridiculous amounts, and lie about needed all these extra features to file your taxes.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 1912