TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go I have been using Turbo Tax for years and will continue to do so.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax Online is so convenient I've transitioned over many years now from software TurboTax version to online. What like about online is the continuity of data from prior year. You don't have to start entering data all over for basic info; just have to review and update as necessary. I'm also able to work on my taxes from wherever there is internet. Although over the years, it has changed its interface, I'd like that you can still look for the specific tax form if you want to do it that way and get straight to the point if you know your way around taxes.
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax Makes Tax Filing a Breeze TurboTax year after year has been consistently accurate and "intuit"-ive to use. My only issue this year is the exorbitant fee to e-file my state tax return; instead, I chose to avoid this fee by printing and mailing the state return.
Date published: 2021-05-10
Rated 5 out of 5 by from AWESOME THANK YOU SO MUCH HOPE YOU DO MY TAX RETURN GOOD AND PASSED
Date published: 2021-05-10
Rated 3 out of 5 by from Difficult to navigate I think you need more guidance in differentiating between Form RRB-1099 and Form RRB-1099-R.
Date published: 2021-05-10
Rated 5 out of 5 by from I love TurboTax I have used Turbo Tax for years it is the best one out there. The things in our life that change have new tax forms that we must do. Turbo tax has our backs and always makes tax time easy.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax for years. It is easy and good to me.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy This was the first time using turbo tax to file my Mom's return. She is retired and has income from a few different sources. The service walked us through the different forms and was easy to do. The only issue we had is with the identity. She paper filed last year and we entered the AGI from 2019 and rounded to the nearest cent as instructed to do. The returns were rejected because the AGI didn't match. I have changed the figure and just dropped the cents. We are waiting to see if they go through.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome We did not engage with a turbo tax person. We did it all ourselves.
Date published: 2021-05-10
Rated 3 out of 5 by from 1099R processing errors never fixed in 2020 TT Beware of Errors in processing 1009R even when automatically transmitted. TurboTax this year was repeatedly treating mega backdoor after-tax 401K contribution rollovers to Roth IRA as taxable events. I could only correct it by going into forms manually and reconfiguring the 1099R worksheet. First year this programing has been messed up and never fixed.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1912
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go I have been using Turbo Tax for years and will continue to do so.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax Online is so convenient I've transitioned over many years now from software TurboTax version to online. What like about online is the continuity of data from prior year. You don't have to start entering data all over for basic info; just have to review and update as necessary. I'm also able to work on my taxes from wherever there is internet. Although over the years, it has changed its interface, I'd like that you can still look for the specific tax form if you want to do it that way and get straight to the point if you know your way around taxes.
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax Makes Tax Filing a Breeze TurboTax year after year has been consistently accurate and "intuit"-ive to use. My only issue this year is the exorbitant fee to e-file my state tax return; instead, I chose to avoid this fee by printing and mailing the state return.
Date published: 2021-05-10
Rated 5 out of 5 by from AWESOME THANK YOU SO MUCH HOPE YOU DO MY TAX RETURN GOOD AND PASSED
Date published: 2021-05-10
Rated 3 out of 5 by from Difficult to navigate I think you need more guidance in differentiating between Form RRB-1099 and Form RRB-1099-R.
Date published: 2021-05-10
Rated 5 out of 5 by from I love TurboTax I have used Turbo Tax for years it is the best one out there. The things in our life that change have new tax forms that we must do. Turbo tax has our backs and always makes tax time easy.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax Rocks I have used Turbo Tax for years. It is easy and good to me.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy This was the first time using turbo tax to file my Mom's return. She is retired and has income from a few different sources. The service walked us through the different forms and was easy to do. The only issue we had is with the identity. She paper filed last year and we entered the AGI from 2019 and rounded to the nearest cent as instructed to do. The returns were rejected because the AGI didn't match. I have changed the figure and just dropped the cents. We are waiting to see if they go through.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is awesome We did not engage with a turbo tax person. We did it all ourselves.
Date published: 2021-05-10
Rated 3 out of 5 by from 1099R processing errors never fixed in 2020 TT Beware of Errors in processing 1009R even when automatically transmitted. TurboTax this year was repeatedly treating mega backdoor after-tax 401K contribution rollovers to Roth IRA as taxable events. I could only correct it by going into forms manually and reconfiguring the 1099R worksheet. First year this programing has been messed up and never fixed.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1912