TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Does a great job Has been doing a great job most of the past 5 or 6 years since I standardized on this version of tax prep software. It was off a little last year in the fed return some sort of a difference on the Covid stimulus funds received and due. but that could have been a mis-understanding too.
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Very smooth process. Cache doesn’t work with safari
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Very easy to fill, but a little bit expensive. Good for people without experience.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is OK It was a little cumbersome to me. I used TaxAct for the past few years. I was stuck on how to delete a form that I mistakenly said I needed. I ended up calling for some guidance. The person did help me delete the form. After deletion it was OK for me to file both my federal and state.
Date published: 2023-04-17
Rated 3 out of 5 by from Helps, but could do a lot better helps to prepare the return with some misses; biggest issue is for years i can't file electronically because of the AGI issue
Date published: 2023-04-17
Rated 1 out of 5 by from terrible and customer service is not good over charged me customer support does not help not good i have told my friends how good you were in previous years but terrible this year
Date published: 2023-04-17
Rated 5 out of 5 by from some pain but overall very product, I have used for years. Changing emails and not connecting to prior years sucked.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 E-filing As always, 2022 was easy to complete, just like prior years.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Tax Prep I found Turbo Tax much easier to use this year. It was quick and easy to follow.
Date published: 2023-04-17
Rated 2 out of 5 by from TurboTax insisted I didn't file with them. I did. In what I suspect is a NULL error, I left a line blank last year on my AGI line 11, and TurboTax couldn't parse that a NULL and 0 value were the same, and so insisted that I must not have filed with them last year, despite my having records to the contrary. Additionally, I dislike the tax preparation lobby, who help keep our tax laws byzantine in this nation, so we're docking another star for that. You did help me to file though, so 2 stars. I probably could have filled out the 1 form I needed on my own.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1909
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Does a great job Has been doing a great job most of the past 5 or 6 years since I standardized on this version of tax prep software. It was off a little last year in the fed return some sort of a difference on the Covid stimulus funds received and due. but that could have been a mis-understanding too.
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Very smooth process. Cache doesn’t work with safari
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Very easy to fill, but a little bit expensive. Good for people without experience.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is OK It was a little cumbersome to me. I used TaxAct for the past few years. I was stuck on how to delete a form that I mistakenly said I needed. I ended up calling for some guidance. The person did help me delete the form. After deletion it was OK for me to file both my federal and state.
Date published: 2023-04-17
Rated 3 out of 5 by from Helps, but could do a lot better helps to prepare the return with some misses; biggest issue is for years i can't file electronically because of the AGI issue
Date published: 2023-04-17
Rated 1 out of 5 by from terrible and customer service is not good over charged me customer support does not help not good i have told my friends how good you were in previous years but terrible this year
Date published: 2023-04-17
Rated 5 out of 5 by from some pain but overall very product, I have used for years. Changing emails and not connecting to prior years sucked.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 E-filing As always, 2022 was easy to complete, just like prior years.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Tax Prep I found Turbo Tax much easier to use this year. It was quick and easy to follow.
Date published: 2023-04-17
Rated 2 out of 5 by from TurboTax insisted I didn't file with them. I did. In what I suspect is a NULL error, I left a line blank last year on my AGI line 11, and TurboTax couldn't parse that a NULL and 0 value were the same, and so insisted that I must not have filed with them last year, despite my having records to the contrary. Additionally, I dislike the tax preparation lobby, who help keep our tax laws byzantine in this nation, so we're docking another star for that. You did help me to file though, so 2 stars. I probably could have filled out the 1 form I needed on my own.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1909