TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy & Informative TurboTax makes it easy to understand with reference info and guides.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax works every time TurboTax helped file taxes easily and painlessly every time
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome System is easy to navigate. Agents were patience and very helpful.
Date published: 2023-04-17
Rated 1 out of 5 by from frustrating DOES NOT RECOGNIZE CHANGES AND MAKES IT A REQUIREMENT TO E-FILE
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assistant!!!! Was Awesome My Assistant was excellent ! I highly recommend Turbo tax. This is the first time that I accessed a Live assistant and she took me through and showed me how to access forms and tools.
Date published: 2023-04-17
Rated 4 out of 5 by from Not bad Good way to do your own taxes. Decent value. I would recommend.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Form 2441 Issue You must address the bugs associated with Form 2441. I ran around in circles with this darn form and issues deleting it.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use-but too commercial I would prefer not having to constantly decline upgrades and having financial products/services put in my path to opt out of.
Date published: 2023-04-17
Rated 5 out of 5 by from 100% Satisfaction Everytime! I have been using TurboTax for the last eight years. Due to circumstances, sometimes the cost is free, sometimes it was a reduced price and sometimes it is full price but EVERYTIME I love it! No matter if I use standard deductions or itemize my deductions, use the premium version(s) or not, I always feel confident in my ability to sucessfully do my taxes "on my own" since you really are not on your own. Any and every question you may have along the way can easily be answered, not just by using the search built into TurboTax but even more conveniently by having FAQ hyperlinks with potential questions you may have right there for you. I feel, if anything, using TurboTax is actually more thorough than using a human preparer because it prompts you with questions you may want to ask but when sitting in front of them you either don't think to ask or forget to ask. Plus it saves me time by self populating information I filled in the year prior. You have options, whether you want to scan, download or manually input information into their system...I could go on and on and I do with anyone that will listen. So many people believe they can't possibly do their own taxes but with TurboTax, not only can you, you will save money and feel great that you could! Ultimately I could not be happier with my experience year after year with TurboTax and I will use their services FOREVER!
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing! It was so easy to do, I wish I would have done this years ago. I was always intimidated by doing my taxes and preferred having a CPA do them, but I'll never go back to a CPA again for my taxes! Thank you Turbo Tax
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1908
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy & Informative TurboTax makes it easy to understand with reference info and guides.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax works every time TurboTax helped file taxes easily and painlessly every time
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome System is easy to navigate. Agents were patience and very helpful.
Date published: 2023-04-17
Rated 1 out of 5 by from frustrating DOES NOT RECOGNIZE CHANGES AND MAKES IT A REQUIREMENT TO E-FILE
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assistant!!!! Was Awesome My Assistant was excellent ! I highly recommend Turbo tax. This is the first time that I accessed a Live assistant and she took me through and showed me how to access forms and tools.
Date published: 2023-04-17
Rated 4 out of 5 by from Not bad Good way to do your own taxes. Decent value. I would recommend.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Form 2441 Issue You must address the bugs associated with Form 2441. I ran around in circles with this darn form and issues deleting it.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use-but too commercial I would prefer not having to constantly decline upgrades and having financial products/services put in my path to opt out of.
Date published: 2023-04-17
Rated 5 out of 5 by from 100% Satisfaction Everytime! I have been using TurboTax for the last eight years. Due to circumstances, sometimes the cost is free, sometimes it was a reduced price and sometimes it is full price but EVERYTIME I love it! No matter if I use standard deductions or itemize my deductions, use the premium version(s) or not, I always feel confident in my ability to sucessfully do my taxes "on my own" since you really are not on your own. Any and every question you may have along the way can easily be answered, not just by using the search built into TurboTax but even more conveniently by having FAQ hyperlinks with potential questions you may have right there for you. I feel, if anything, using TurboTax is actually more thorough than using a human preparer because it prompts you with questions you may want to ask but when sitting in front of them you either don't think to ask or forget to ask. Plus it saves me time by self populating information I filled in the year prior. You have options, whether you want to scan, download or manually input information into their system...I could go on and on and I do with anyone that will listen. So many people believe they can't possibly do their own taxes but with TurboTax, not only can you, you will save money and feel great that you could! Ultimately I could not be happier with my experience year after year with TurboTax and I will use their services FOREVER!
Date published: 2023-04-17
Rated 5 out of 5 by from Amazing! It was so easy to do, I wish I would have done this years ago. I was always intimidated by doing my taxes and preferred having a CPA do them, but I'll never go back to a CPA again for my taxes! Thank you Turbo Tax
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1908