TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great It was easy to use to use. I like the software that turbo tax has.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Easier to use each year. I have been using tax software for years. I have tried the Big 3 (Turbo, Act, Block) mostly when Turbo had problems years back but returned to Turbo when they fixed the useability issues. Turbo is easy to navigate and allows you to easily switch between direct form edits and guided prompts easily and clearly. The Guided prompt feature is nice for those who do NOT want to read up on all the confusing TAX codes and just let the software guide you through the myriad of yes/no control blocks that will get you the most savings. Turbo guide essentially takes you through the Fed Tax worksheets skipping things that don't need answers and jumping to relevant form fields and filling out the worksheet as you answer the prompts. Lastly, Turbo seems to do a very good job deciding which options will get you the most benefits.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible The whole process is made difficult.... wouldn't be surprised if it was intentional
Date published: 2022-04-11
Rated 5 out of 5 by from Thank you turbo tax! Very very easy! Turbo Tax is simple and easy to use!
Date published: 2022-04-11
Rated 5 out of 5 by from very good Most of the time it is intutive. Some places it needs improvement. In business section, at the income section, if i go back and review, it just shows the amount, which is redudant. I was expecting it will take me to see the detail. But this is a minor problem. It is not very easy to transfer schedule c data from quicken
Date published: 2022-04-11
Rated 5 out of 5 by from Fast, Fantastic Serive I was flummoxed with some 1099-SA and 1099 MISC forms. David sorted it all out for me. I really appreciated the quick response times even at the end of the filing season.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is great! Ive never had any doubts or concerns in the past years using TurboTax services and products. This was my first time using a tax professional to help me file my taxes. It was a great experience and I look forward to next year with Pat
Date published: 2022-04-11
Rated 5 out of 5 by from Tax time is easy! I love that Turbo Tax remembers my past tax returns to grab the forever info the IRS wants. It's super quick and reviewing my info verses having to type it in every year is a game changer.
Date published: 2022-04-11
Rated 5 out of 5 by from Greatest Thanks for the easy way to file,i appreciate yall,so much
Date published: 2022-04-11
Rated 5 out of 5 by from Easy system. Full service is definitely worth it. Easy system. Full service is definitely worth it. I do wish a more comprehensive list was available upfront. Full service was great for complicated taxes. I moved, got a new job, got a rental property, and earned dividends. All was taken care by my CPA.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1907
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great It was easy to use to use. I like the software that turbo tax has.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Easier to use each year. I have been using tax software for years. I have tried the Big 3 (Turbo, Act, Block) mostly when Turbo had problems years back but returned to Turbo when they fixed the useability issues. Turbo is easy to navigate and allows you to easily switch between direct form edits and guided prompts easily and clearly. The Guided prompt feature is nice for those who do NOT want to read up on all the confusing TAX codes and just let the software guide you through the myriad of yes/no control blocks that will get you the most savings. Turbo guide essentially takes you through the Fed Tax worksheets skipping things that don't need answers and jumping to relevant form fields and filling out the worksheet as you answer the prompts. Lastly, Turbo seems to do a very good job deciding which options will get you the most benefits.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible The whole process is made difficult.... wouldn't be surprised if it was intentional
Date published: 2022-04-11
Rated 5 out of 5 by from Thank you turbo tax! Very very easy! Turbo Tax is simple and easy to use!
Date published: 2022-04-11
Rated 5 out of 5 by from very good Most of the time it is intutive. Some places it needs improvement. In business section, at the income section, if i go back and review, it just shows the amount, which is redudant. I was expecting it will take me to see the detail. But this is a minor problem. It is not very easy to transfer schedule c data from quicken
Date published: 2022-04-11
Rated 5 out of 5 by from Fast, Fantastic Serive I was flummoxed with some 1099-SA and 1099 MISC forms. David sorted it all out for me. I really appreciated the quick response times even at the end of the filing season.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is great! Ive never had any doubts or concerns in the past years using TurboTax services and products. This was my first time using a tax professional to help me file my taxes. It was a great experience and I look forward to next year with Pat
Date published: 2022-04-11
Rated 5 out of 5 by from Tax time is easy! I love that Turbo Tax remembers my past tax returns to grab the forever info the IRS wants. It's super quick and reviewing my info verses having to type it in every year is a game changer.
Date published: 2022-04-11
Rated 5 out of 5 by from Greatest Thanks for the easy way to file,i appreciate yall,so much
Date published: 2022-04-11
Rated 5 out of 5 by from Easy system. Full service is definitely worth it. Easy system. Full service is definitely worth it. I do wish a more comprehensive list was available upfront. Full service was great for complicated taxes. I moved, got a new job, got a rental property, and earned dividends. All was taken care by my CPA.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1907