TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Easy Peasy Lemon Squeezy Easy to use!. Convenient!. Easy to understand!!!!.
Date published: 2021-05-05
Rated 5 out of 5 by from Deborah was amazing! She answered my questions, called me repeatedly if she couldn't get me on the phone and never gave up. She saw me through every step of the process.
Date published: 2021-05-05
Rated 5 out of 5 by from Amazing It was great. They helped me a lot and made it easy.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy to use no problems It was just check boxes and fill in the blanks. Easy.
Date published: 2021-05-05
Rated 4 out of 5 by from Almost like a pro Good experience, but there is no search facility in the online tool. For example, I wanted to find where to enter water and sewer second time around, and there was no way except going through everything.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax is very good It was a good experience I would like to try to do my taxes next year.
Date published: 2021-05-05
Rated 5 out of 5 by from Thorough guidance through the complex IRS forms. I'm a senior in my 70's and still earning independent consulting income plus I am a limited partner in a high tech LLC startup. TurboTax has all the forms. My Tax Filing forms totaled 25 pages. My Tax records totaled 47 pages with all the worksheets. The IRS is doing everything it can to beat us down until we give up on getting the maximum deductions. TurboTax is the best ally a senior can have. And the bonus is we don't have to pay a tax accountant. PS: I'm a Physicist so I know numbers, but I don't know the tax code.
Date published: 2021-05-05
Rated 1 out of 5 by from TurboTax is terrible Turbotax does not allow me to Efile my return. How can I find out why? I have filled in all data required. Maybe it is because my wife does not have a drivers license. What am I to do with such badly designed software. I have 2 degrees and was head of analysis in a large well known electronics company. doing billions of business. Now retired..
Date published: 2021-05-05
Rated 5 out of 5 by from I recommend Turbo Tax! Turbo Tax is so easy to use. They do so all the heavy lifting for you. The live support is SO helpful. They respond fairly quickly (under 10 minutes) and are incredibly thorough. I've needed to contact support 4, maybe 5 times this tax season and each rep really took their time to answer my questions. I always felt 100% confident that my issue was completely resolved by the time I hung up.
Date published: 2021-05-05
Rated 4 out of 5 by from yay turbo tax! i needed help, the lovely rep whose name i forgot but it was Case Number: 478632469 she was fast and good.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1904
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy Peasy Lemon Squeezy Easy to use!. Convenient!. Easy to understand!!!!.
Date published: 2021-05-05
Rated 5 out of 5 by from Deborah was amazing! She answered my questions, called me repeatedly if she couldn't get me on the phone and never gave up. She saw me through every step of the process.
Date published: 2021-05-05
Rated 5 out of 5 by from Amazing It was great. They helped me a lot and made it easy.
Date published: 2021-05-05
Rated 5 out of 5 by from Easy to use no problems It was just check boxes and fill in the blanks. Easy.
Date published: 2021-05-05
Rated 4 out of 5 by from Almost like a pro Good experience, but there is no search facility in the online tool. For example, I wanted to find where to enter water and sewer second time around, and there was no way except going through everything.
Date published: 2021-05-05
Rated 5 out of 5 by from Turbotax is very good It was a good experience I would like to try to do my taxes next year.
Date published: 2021-05-05
Rated 5 out of 5 by from Thorough guidance through the complex IRS forms. I'm a senior in my 70's and still earning independent consulting income plus I am a limited partner in a high tech LLC startup. TurboTax has all the forms. My Tax Filing forms totaled 25 pages. My Tax records totaled 47 pages with all the worksheets. The IRS is doing everything it can to beat us down until we give up on getting the maximum deductions. TurboTax is the best ally a senior can have. And the bonus is we don't have to pay a tax accountant. PS: I'm a Physicist so I know numbers, but I don't know the tax code.
Date published: 2021-05-05
Rated 1 out of 5 by from TurboTax is terrible Turbotax does not allow me to Efile my return. How can I find out why? I have filled in all data required. Maybe it is because my wife does not have a drivers license. What am I to do with such badly designed software. I have 2 degrees and was head of analysis in a large well known electronics company. doing billions of business. Now retired..
Date published: 2021-05-05
Rated 5 out of 5 by from I recommend Turbo Tax! Turbo Tax is so easy to use. They do so all the heavy lifting for you. The live support is SO helpful. They respond fairly quickly (under 10 minutes) and are incredibly thorough. I've needed to contact support 4, maybe 5 times this tax season and each rep really took their time to answer my questions. I always felt 100% confident that my issue was completely resolved by the time I hung up.
Date published: 2021-05-05
Rated 4 out of 5 by from yay turbo tax! i needed help, the lovely rep whose name i forgot but it was Case Number: 478632469 she was fast and good.
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 1904