TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Fixing my rejected state return was quick and easy I received notification that my account information was incorrect and that caused my State taxes to be rejected. I was directed to the problem area and was able to correct my account information and resubmit my State taxes.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is so good Turbo is very easy to follow, I enjoy doing my tax with Turbo.
Date published: 2023-01-28
Rated 5 out of 5 by from So Easy! Very easy and simple to use. Never a need to see anyone else
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is so chill! Such a easy breezy experience. 10/10. Loves it!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is fast and easy It’s my first time filling and turbo tax made it quick and easy for me to file and recommend trying
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is great I selected TurboTax because it had free filing for federal and state and it's very easy to use other software that I have looked into one to charge over 40 bucks to file state which I think is ridiculous
Date published: 2023-01-28
Rated 2 out of 5 by from Chage too much for just having an hsa This thing dose the job for too much said it was free then saod you have an hsa so you have to pay 39$ then said you have to pay that twice for state then it said you need to pay 39 to have it come out of your taxes so its gabage that works
Date published: 2023-01-28
Rated 5 out of 5 by from Best tax service Best tax service out there! Would recommend to anyway looking for a fast easy way to file taxes
Date published: 2023-01-28
Rated 5 out of 5 by from Great Service I've been using turbotax for years, and its a very convenient step-by-step seamless process. I have no complaints.
Date published: 2023-01-28
Rated 4 out of 5 by from Turbotax needs to include all dependant options Many grandparents are now raising their grandchildren and have legal rights to claim them as dependants. Turbo tax offers no dependant options for these who have legal and physical guardianship and conservator over their grandchildren. Therefore they must claim their dependants by using the "my child" or "foster child" option, of which neither are technically correct. It would be nice if turbo tax would give you a list of what you will need to complete your filing, before you get started... like your prior AGI. Most people don't remember this exact number or have quick and easy access to it 24/7. Overall, TurboTax is fairly quick and easy to follow. Never saw the free option, and still unclear as to what the deluxe option is, but $78 is not a bad price.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fixing my rejected state return was quick and easy I received notification that my account information was incorrect and that caused my State taxes to be rejected. I was directed to the problem area and was able to correct my account information and resubmit my State taxes.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is so good Turbo is very easy to follow, I enjoy doing my tax with Turbo.
Date published: 2023-01-28
Rated 5 out of 5 by from So Easy! Very easy and simple to use. Never a need to see anyone else
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is so chill! Such a easy breezy experience. 10/10. Loves it!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is fast and easy It’s my first time filling and turbo tax made it quick and easy for me to file and recommend trying
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is great I selected TurboTax because it had free filing for federal and state and it's very easy to use other software that I have looked into one to charge over 40 bucks to file state which I think is ridiculous
Date published: 2023-01-28
Rated 2 out of 5 by from Chage too much for just having an hsa This thing dose the job for too much said it was free then saod you have an hsa so you have to pay 39$ then said you have to pay that twice for state then it said you need to pay 39 to have it come out of your taxes so its gabage that works
Date published: 2023-01-28
Rated 5 out of 5 by from Best tax service Best tax service out there! Would recommend to anyway looking for a fast easy way to file taxes
Date published: 2023-01-28
Rated 5 out of 5 by from Great Service I've been using turbotax for years, and its a very convenient step-by-step seamless process. I have no complaints.
Date published: 2023-01-28
Rated 4 out of 5 by from Turbotax needs to include all dependant options Many grandparents are now raising their grandchildren and have legal rights to claim them as dependants. Turbo tax offers no dependant options for these who have legal and physical guardianship and conservator over their grandchildren. Therefore they must claim their dependants by using the "my child" or "foster child" option, of which neither are technically correct. It would be nice if turbo tax would give you a list of what you will need to complete your filing, before you get started... like your prior AGI. Most people don't remember this exact number or have quick and easy access to it 24/7. Overall, TurboTax is fairly quick and easy to follow. Never saw the free option, and still unclear as to what the deluxe option is, but $78 is not a bad price.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1903