TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax-Easy & Accurate I've been a self preparer of taxes since I started having to pay taxes. At first I was ordering the IRS instructions and forms. But since Turbo Tax came into being, they have assisted in doing my taxes. It asks the questions that help you do the taxes. The way they bring your info from prior years is especially beneficial. Turbo Tax has gotten more intuitive over the years and this year's taxes were much easier They are assured I will be a Turbo Tax customer for as long as I have to file taxes.
Date published: 2021-05-10
Rated 3 out of 5 by from Serious problem with filing NEC vs old 1099-MISC I have generally had a good experience with Turbo Tax but this year had to contend with a significant glitch in the software concerning how new NEC forms transfer to self-employment income.
Date published: 2021-05-10
Rated 5 out of 5 by from Very Helpful and Convenient to Use TurboTax has always been helpful and loaded with guidance
Date published: 2021-05-10
Rated 5 out of 5 by from TURBO TAX IS GREAT SPOKE WITH EXPERT AFTER SEVERAL HOURS OF ATTEMPING TORESOLVE ISSUE IT TOOK ABOUT 5MINUTES FOR HIM TO GET THE ANSWER.
Date published: 2021-05-10
Rated 4 out of 5 by from Good, Solid Tax Return System Turbo Tax is easy to use and provide great on line assistance.
Date published: 2021-05-10
Rated 5 out of 5 by from fast. SIMPLE. EASY super easy to understand and straight forward. Definitely recommend.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Perfect experience will do again in future highly recommend
Date published: 2021-05-10
Rated 5 out of 5 by from LOVED using Turbo tax Easy to use. Questions helped to cover all the areas. FAQs helped when I didn't understand what I was entering. I loved that I could review with a live person at the end to get that comfort that I completed it correctly.
Date published: 2021-05-10
Rated 5 out of 5 by from Simple TurboTax Live makes filing taxes simple. Great live support.
Date published: 2021-05-10
Rated 3 out of 5 by from soso Your system had a LOT of issues with my 401k forms
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax-Easy & Accurate I've been a self preparer of taxes since I started having to pay taxes. At first I was ordering the IRS instructions and forms. But since Turbo Tax came into being, they have assisted in doing my taxes. It asks the questions that help you do the taxes. The way they bring your info from prior years is especially beneficial. Turbo Tax has gotten more intuitive over the years and this year's taxes were much easier They are assured I will be a Turbo Tax customer for as long as I have to file taxes.
Date published: 2021-05-10
Rated 3 out of 5 by from Serious problem with filing NEC vs old 1099-MISC I have generally had a good experience with Turbo Tax but this year had to contend with a significant glitch in the software concerning how new NEC forms transfer to self-employment income.
Date published: 2021-05-10
Rated 5 out of 5 by from Very Helpful and Convenient to Use TurboTax has always been helpful and loaded with guidance
Date published: 2021-05-10
Rated 5 out of 5 by from TURBO TAX IS GREAT SPOKE WITH EXPERT AFTER SEVERAL HOURS OF ATTEMPING TORESOLVE ISSUE IT TOOK ABOUT 5MINUTES FOR HIM TO GET THE ANSWER.
Date published: 2021-05-10
Rated 4 out of 5 by from Good, Solid Tax Return System Turbo Tax is easy to use and provide great on line assistance.
Date published: 2021-05-10
Rated 5 out of 5 by from fast. SIMPLE. EASY super easy to understand and straight forward. Definitely recommend.
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome Perfect experience will do again in future highly recommend
Date published: 2021-05-10
Rated 5 out of 5 by from LOVED using Turbo tax Easy to use. Questions helped to cover all the areas. FAQs helped when I didn't understand what I was entering. I loved that I could review with a live person at the end to get that comfort that I completed it correctly.
Date published: 2021-05-10
Rated 5 out of 5 by from Simple TurboTax Live makes filing taxes simple. Great live support.
Date published: 2021-05-10
Rated 3 out of 5 by from soso Your system had a LOT of issues with my 401k forms
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1903