TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Good Good very well done very helpful and grateful llll
Date published: 2022-04-15
Rated 5 out of 5 by from Using TurboTax for over 25 Years Always thorough and easy to use. I have liked TurboTax well enough to use it for my Federal and State taz returns for over 25 years!
Date published: 2022-04-15
Rated 2 out of 5 by from disappointed Have been using Turbotax forever and was so disappointed in it this year. There were mistakes in federal and states returns. would have lost charitable contribution if I had know about it, found in Community help had been a problem for months (shame on you turbotax) and had to manually add. State had filing errors.
Date published: 2022-04-15
Rated 4 out of 5 by from Helpful Tax Prep Question and answer format is easy to follow. FAQ is useful for most simple questions. I find turbo tax very helpful for keeping track of year to year changes. It is very easy to use. The one negative is that the "live help" is not live at all. You schedule an appointment, and they contact you then. Also, some wierd state-specific items are sometimes difficult to figure out.
Date published: 2022-04-15
Rated 5 out of 5 by from Great experience Easy to follow directions and easy to correct mistakes.
Date published: 2022-04-15
Rated 5 out of 5 by from Absolutely love TurboTax ❤ I have always filed my taxes here. I have never had an issue and if something is wrong they are always fast and prompt to help you fix the mistake. I will never file anywhere but here. Thank you for always being the best
Date published: 2022-04-15
Rated 4 out of 5 by from Pleased with Turbo Tax Turbo Tax was honest with my process & very helpful to understand. They guided me through the process well.
Date published: 2022-04-15
Rated 4 out of 5 by from Good Very good product but filing cost to expensive. I like the way you can go back and double check your information and addition to make sure everything is correct
Date published: 2022-04-15
Rated 1 out of 5 by from Bloated and Overpriced Every tax season, TT provides fewer services and benefits -- this year was a stellar example. Needed forms were not updated until right before deadline, and the software itself is slow to run and often requires multiple computer restarts to update properly. TT shut down my high-level PC many, many times this year, and it is very frustrating. Next year I will be taking my forms to an individual accountant for about the same price I paid for this year's TT software, and I am confident I will receive better service.
Date published: 2022-04-15
Rated 4 out of 5 by from 2022 review i use to be 100 percent confidant in my choice to use turbo tax and do my own taxes; more info on how to avoid owing taxes specfic to my return other than to adjust withholding,
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1901
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Good very well done very helpful and grateful llll
Date published: 2022-04-15
Rated 5 out of 5 by from Using TurboTax for over 25 Years Always thorough and easy to use. I have liked TurboTax well enough to use it for my Federal and State taz returns for over 25 years!
Date published: 2022-04-15
Rated 2 out of 5 by from disappointed Have been using Turbotax forever and was so disappointed in it this year. There were mistakes in federal and states returns. would have lost charitable contribution if I had know about it, found in Community help had been a problem for months (shame on you turbotax) and had to manually add. State had filing errors.
Date published: 2022-04-15
Rated 4 out of 5 by from Helpful Tax Prep Question and answer format is easy to follow. FAQ is useful for most simple questions. I find turbo tax very helpful for keeping track of year to year changes. It is very easy to use. The one negative is that the "live help" is not live at all. You schedule an appointment, and they contact you then. Also, some wierd state-specific items are sometimes difficult to figure out.
Date published: 2022-04-15
Rated 5 out of 5 by from Great experience Easy to follow directions and easy to correct mistakes.
Date published: 2022-04-15
Rated 5 out of 5 by from Absolutely love TurboTax ❤ I have always filed my taxes here. I have never had an issue and if something is wrong they are always fast and prompt to help you fix the mistake. I will never file anywhere but here. Thank you for always being the best
Date published: 2022-04-15
Rated 4 out of 5 by from Pleased with Turbo Tax Turbo Tax was honest with my process & very helpful to understand. They guided me through the process well.
Date published: 2022-04-15
Rated 4 out of 5 by from Good Very good product but filing cost to expensive. I like the way you can go back and double check your information and addition to make sure everything is correct
Date published: 2022-04-15
Rated 1 out of 5 by from Bloated and Overpriced Every tax season, TT provides fewer services and benefits -- this year was a stellar example. Needed forms were not updated until right before deadline, and the software itself is slow to run and often requires multiple computer restarts to update properly. TT shut down my high-level PC many, many times this year, and it is very frustrating. Next year I will be taking my forms to an individual accountant for about the same price I paid for this year's TT software, and I am confident I will receive better service.
Date published: 2022-04-15
Rated 4 out of 5 by from 2022 review i use to be 100 percent confidant in my choice to use turbo tax and do my own taxes; more info on how to avoid owing taxes specfic to my return other than to adjust withholding,
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1901