TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281615 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Review The software worked well and I did not engage a Turbo Tax expert.
Date published: 2021-05-10
Rated 4 out of 5 by from turbotax does the job turbotax got my taxes filed. nothing amazing, but it did the job
Date published: 2021-05-10
Rated 5 out of 5 by from Very easy to use. I'm using a MacBook and I have one annoyance--it would be most helpful if the up and down arrows work. It's something I should know but don't, but I have a devil of a time with the slider.
Date published: 2021-05-10
Rated 4 out of 5 by from Relatively easy I struggled with where to put 1099R info. I called Tax Expert Marian who was very helpful
Date published: 2021-05-10
Rated 4 out of 5 by from info chnage at checkout It was very easy and my tax representative was very helpful. I had difficulties changing my account info in the checkout out stage and she was supposed to close my case but took time to call me and walk me through it. the problem was i was on my phone attempting to change it and all the links and help you offer do not address what to do in the checkout stage or that i needed to do it from my computer and not the phone.Candice was a big help and besides the minor problem i really enjoyed using the app.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product !! Great product even though I had a large tax bill. haha
Date published: 2021-05-10
Rated 4 out of 5 by from Disappointed with $25 for filing Georgia tax I have used Turbo Tax for many years. 2020 was the first year that we have lived in Georgia and therefore the first year to file Georgia tax. I was very disappointed to see that other tax software programs allowed people to e-file Georgia tax free, but using Turbo Tax I had to pay $25!!!! Next year I might have to consider one of those other software tax programs.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy to use It's easy to use with options for having the program walk you through each section, or allowing you to jump directly to the information you need.
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent help I had some new-to-me circumstances this year and was able to get my questions answered via phone calls. Very satisfying to talk to a real knowledgeable person.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy Peasy Easy to use and trustworthy entries and watch outs.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1899
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review The software worked well and I did not engage a Turbo Tax expert.
Date published: 2021-05-10
Rated 4 out of 5 by from turbotax does the job turbotax got my taxes filed. nothing amazing, but it did the job
Date published: 2021-05-10
Rated 5 out of 5 by from Very easy to use. I'm using a MacBook and I have one annoyance--it would be most helpful if the up and down arrows work. It's something I should know but don't, but I have a devil of a time with the slider.
Date published: 2021-05-10
Rated 4 out of 5 by from Relatively easy I struggled with where to put 1099R info. I called Tax Expert Marian who was very helpful
Date published: 2021-05-10
Rated 4 out of 5 by from info chnage at checkout It was very easy and my tax representative was very helpful. I had difficulties changing my account info in the checkout out stage and she was supposed to close my case but took time to call me and walk me through it. the problem was i was on my phone attempting to change it and all the links and help you offer do not address what to do in the checkout stage or that i needed to do it from my computer and not the phone.Candice was a big help and besides the minor problem i really enjoyed using the app.
Date published: 2021-05-10
Rated 5 out of 5 by from Great product !! Great product even though I had a large tax bill. haha
Date published: 2021-05-10
Rated 4 out of 5 by from Disappointed with $25 for filing Georgia tax I have used Turbo Tax for many years. 2020 was the first year that we have lived in Georgia and therefore the first year to file Georgia tax. I was very disappointed to see that other tax software programs allowed people to e-file Georgia tax free, but using Turbo Tax I had to pay $25!!!! Next year I might have to consider one of those other software tax programs.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy to use It's easy to use with options for having the program walk you through each section, or allowing you to jump directly to the information you need.
Date published: 2021-05-10
Rated 5 out of 5 by from Excellent help I had some new-to-me circumstances this year and was able to get my questions answered via phone calls. Very satisfying to talk to a real knowledgeable person.
Date published: 2021-05-10
Rated 5 out of 5 by from Easy Peasy Easy to use and trustworthy entries and watch outs.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1899