TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great product that gets better year after year!!! This product has been my choice for over 15+ years and I am impressed with the support and service available through the help center, turbotax community, and the extensive knowledge base available year after year. You want more than just free...free...free...free, then join the most satisfying tax software available on the market, to get benefits...benefits...benefits....benefits with savings and big REFUNDS. No matter who you are.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is very easy to use. Thank You! Thank you for creating this product. It is very easy to use and love that I can see my refund/payment throughout the process.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy to use. Easy to use, completed in less the a few hours. Make sure you have all your documents on hand. Saves time.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax live is all I expected it to be. I was skeptical at first but, Christina our tax expert, made the whole experience much easier, and understandable.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is the way to go Was very helpful and fast,and did my taxes for free
Date published: 2021-05-10
Rated 3 out of 5 by from Still a lot of bugs... Every year there are new random bugs. This year, it magically doubled my income from the previous year. It failed to put my distributions on the right line, and it misclassified my income. (This happens every year. If you answer step by step questions correctly, it gets confused about salary vs. officer compensation.) One of these years they'll get it figured out. You think they would just look at their support message boards as a free bug reporting tool, but nope. It's the same bugs every year...
Date published: 2021-05-10
Rated 4 out of 5 by from Great product! Turbo Tax is quick and easy. The only complaint is that they advertise "free" for simple filers; however I was charged $30. I took the standard deduction vs. itemizing.
Date published: 2021-05-10
Rated 2 out of 5 by from Turbotax is rejecting me like every man in my life I keep getting rejected for something I don't even think I created.
Date published: 2021-05-10
Rated 4 out of 5 by from patience is a best I was able to complete my income tax return with a little help. The first Lady Kept reading directions to me. I can do that on my own.I just needed to know to scroll down to find where to fill in CRP form. I got stuck again later and needed to call in. the second lady was very patient and took the time to help me undo things so it would finally except it.
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax is great It was easy to process and quick. The interface is friendly and helpful.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1894
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product that gets better year after year!!! This product has been my choice for over 15+ years and I am impressed with the support and service available through the help center, turbotax community, and the extensive knowledge base available year after year. You want more than just free...free...free...free, then join the most satisfying tax software available on the market, to get benefits...benefits...benefits....benefits with savings and big REFUNDS. No matter who you are.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is very easy to use. Thank You! Thank you for creating this product. It is very easy to use and love that I can see my refund/payment throughout the process.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy to use. Easy to use, completed in less the a few hours. Make sure you have all your documents on hand. Saves time.
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax live is all I expected it to be. I was skeptical at first but, Christina our tax expert, made the whole experience much easier, and understandable.
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo tax is the way to go Was very helpful and fast,and did my taxes for free
Date published: 2021-05-10
Rated 3 out of 5 by from Still a lot of bugs... Every year there are new random bugs. This year, it magically doubled my income from the previous year. It failed to put my distributions on the right line, and it misclassified my income. (This happens every year. If you answer step by step questions correctly, it gets confused about salary vs. officer compensation.) One of these years they'll get it figured out. You think they would just look at their support message boards as a free bug reporting tool, but nope. It's the same bugs every year...
Date published: 2021-05-10
Rated 4 out of 5 by from Great product! Turbo Tax is quick and easy. The only complaint is that they advertise "free" for simple filers; however I was charged $30. I took the standard deduction vs. itemizing.
Date published: 2021-05-10
Rated 2 out of 5 by from Turbotax is rejecting me like every man in my life I keep getting rejected for something I don't even think I created.
Date published: 2021-05-10
Rated 4 out of 5 by from patience is a best I was able to complete my income tax return with a little help. The first Lady Kept reading directions to me. I can do that on my own.I just needed to know to scroll down to find where to fill in CRP form. I got stuck again later and needed to call in. the second lady was very patient and took the time to help me undo things so it would finally except it.
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax is great It was easy to process and quick. The interface is friendly and helpful.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1894