TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
texastaxpayer1099 from
Easy & Informative
TurboTax makes it easy to understand with reference info and guides.
Date published: 2023-04-17
Rated 5 out of 5 by
WeberGuanda from
TurboTax works every time
TurboTax helped file taxes easily and painlessly every time
Date published: 2023-04-17
Rated 5 out of 5 by
Shynlight from
Awesome
System is easy to navigate. Agents were patience and very helpful.
Date published: 2023-04-17
Rated 1 out of 5 by
nothankyou55555555555 from
frustrating
DOES NOT RECOGNIZE CHANGES AND MAKES IT A REQUIREMENT TO E-FILE
Date published: 2023-04-17
Rated 5 out of 5 by
Tyjsal from
Turbo Tax Live Assistant!!!! Was Awesome
My Assistant was excellent ! I highly recommend Turbo tax. This is the first time that I accessed a Live assistant and she took me through and showed me how to access forms and tools.
Date published: 2023-04-17
Rated 4 out of 5 by
Bnb91 from
Not bad
Good way to do your own taxes. Decent value. I would recommend.
Date published: 2023-04-17
Rated 2 out of 5 by
lsarpp from
Turbo Tax Form 2441 Issue
You must address the bugs associated with Form 2441. I ran around in circles with this darn form and issues deleting it.
Date published: 2023-04-17
Rated 4 out of 5 by
tvfishel from
Easy to use-but too commercial
I would prefer not having to constantly decline upgrades and having financial products/services put in my path to opt out of.
Date published: 2023-04-17
Rated 5 out of 5 by
SirRinkEDink from
100% Satisfaction Everytime!
I have been using TurboTax for the last eight years. Due to circumstances, sometimes the cost is free, sometimes it was a reduced price and sometimes it is full price but EVERYTIME I love it! No matter if I use standard deductions or itemize my deductions, use the premium version(s) or not, I always feel confident in my ability to sucessfully do my taxes "on my own" since you really are not on your own. Any and every question you may have along the way can easily be answered, not just by using the search built into TurboTax but even more conveniently by having FAQ hyperlinks with potential questions you may have right there for you. I feel, if anything, using TurboTax is actually more thorough than using a human preparer because it prompts you with questions you may want to ask but when sitting in front of them you either don't think to ask or forget to ask. Plus it saves me time by self populating information I filled in the year prior. You have options, whether you want to scan, download or manually input information into their system...I could go on and on and I do with anyone that will listen. So many people believe they can't possibly do their own taxes but with TurboTax, not only can you, you will save money and feel great that you could! Ultimately I could not be happier with my experience year after year with TurboTax and I will use their services FOREVER!
Date published: 2023-04-17
Rated 5 out of 5 by
Davis123 from
Amazing!
It was so easy to do, I wish I would have done this years ago. I was always intimidated by doing my taxes and preferred having a CPA do them, but I'll never go back to a CPA again for my taxes! Thank you Turbo Tax
All TurboTax® Offerings Reviews - Page 1887
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
texastaxpayer1099 from
Easy & Informative
TurboTax makes it easy to understand with reference info and guides.
Date published: 2023-04-17
Rated 5 out of 5 by
WeberGuanda from
TurboTax works every time
TurboTax helped file taxes easily and painlessly every time
Date published: 2023-04-17
Rated 5 out of 5 by
Shynlight from
Awesome
System is easy to navigate. Agents were patience and very helpful.
Date published: 2023-04-17
Rated 1 out of 5 by
nothankyou55555555555 from
frustrating
DOES NOT RECOGNIZE CHANGES AND MAKES IT A REQUIREMENT TO E-FILE
Date published: 2023-04-17
Rated 5 out of 5 by
Tyjsal from
Turbo Tax Live Assistant!!!! Was Awesome
My Assistant was excellent ! I highly recommend Turbo tax. This is the first time that I accessed a Live assistant and she took me through and showed me how to access forms and tools.
Date published: 2023-04-17
Rated 4 out of 5 by
Bnb91 from
Not bad
Good way to do your own taxes. Decent value. I would recommend.
Date published: 2023-04-17
Rated 2 out of 5 by
lsarpp from
Turbo Tax Form 2441 Issue
You must address the bugs associated with Form 2441. I ran around in circles with this darn form and issues deleting it.
Date published: 2023-04-17
Rated 4 out of 5 by
tvfishel from
Easy to use-but too commercial
I would prefer not having to constantly decline upgrades and having financial products/services put in my path to opt out of.
Date published: 2023-04-17
Rated 5 out of 5 by
SirRinkEDink from
100% Satisfaction Everytime!
I have been using TurboTax for the last eight years. Due to circumstances, sometimes the cost is free, sometimes it was a reduced price and sometimes it is full price but EVERYTIME I love it! No matter if I use standard deductions or itemize my deductions, use the premium version(s) or not, I always feel confident in my ability to sucessfully do my taxes "on my own" since you really are not on your own. Any and every question you may have along the way can easily be answered, not just by using the search built into TurboTax but even more conveniently by having FAQ hyperlinks with potential questions you may have right there for you. I feel, if anything, using TurboTax is actually more thorough than using a human preparer because it prompts you with questions you may want to ask but when sitting in front of them you either don't think to ask or forget to ask. Plus it saves me time by self populating information I filled in the year prior. You have options, whether you want to scan, download or manually input information into their system...I could go on and on and I do with anyone that will listen. So many people believe they can't possibly do their own taxes but with TurboTax, not only can you, you will save money and feel great that you could! Ultimately I could not be happier with my experience year after year with TurboTax and I will use their services FOREVER!
Date published: 2023-04-17
Rated 5 out of 5 by
Davis123 from
Amazing!
It was so easy to do, I wish I would have done this years ago. I was always intimidated by doing my taxes and preferred having a CPA do them, but I'll never go back to a CPA again for my taxes! Thank you Turbo Tax
All TurboTax® Offerings Reviews - Page 1887
Date published: 2023-04-17