TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
AJD68 from
TurboTax works great!
TurboTax has become more expensive; Deluxe version used to have all the features necessary to complete my return, but I've needed to purchase Premier version for the past several years due to changes in TurboTax offerings.
Date published: 2023-04-17
Rated 4 out of 5 by
Mountain view1 from
Makes taxes much easier
Good explanations as what they are doing an why. Access my accounts to ensure all deductions.
Date published: 2023-04-17
Rated 5 out of 5 by
Big Al 4488 from
Turbo Tax was amazing
We Love how easy it was to file with a side gig, a conventional W-2, and kids tuition.
Date published: 2023-04-17
Rated 3 out of 5 by
CM 1605 from
Got charged for "services" I did not want.
I was charged for services I did not want and could not remove them. I had opted out of max benefits and it appears that I was charged anyway. Since I procrastinated filing, I bit the bullet and filed anyway because I don't have time to dispute or start all over. The deadline is here.
Date published: 2023-04-17
Rated 3 out of 5 by
SEA2023 from
kept rejecting my return
When I called to get help on correcting my return theTurbo Tax lady said everything looks good and it still was rejected. She didn't help.
Date published: 2023-04-17
Rated 3 out of 5 by
HY2022 from
Crytocurrency tax product is awful. Need as Inves
Need to have a cryptocurrency section in download version. Just like normal stocks, bonds, mutual funds.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Easy, Helpful, Informative, Provide options.
I have been using for last 8 years and I love it because it is easy, helpful, informative and provide all options.
Date published: 2023-04-17
Rated 4 out of 5 by
My IP Pin Suggestion from
Good program, needs a few tweaks.
The program and help info are very good. One suggestion is to move the IRS IP Pin section to personal info or some where else more obvious instead of hidden in Other Tax Situations. It is not a tax situation, it is identity theft issue and you should ask it early on and get it out of the way. If I was assigned an IP Pin last year, won't I always get one annually? If so, The program should know I got one last year, so ask the question for the current year so I do not have to go through the exercise of fixing a rejected e-filing. At a minimum it should show up in the review as a possible error.
Date published: 2023-04-17
Rated 2 out of 5 by
Vegas612 from
Cost to file is excessive
Overall the UI is still the nicest but the cost of utilizing the program is still too high.
Date published: 2023-04-17
Rated 5 out of 5 by
TA620 from
TurboTax was very fast and efficient for me.
I have used TurboTax for the previous 7 years. My wife and I are seniors and we appreciate the ease of use. The opportunity to review and/or update info is extremely helpful.
All TurboTax® Offerings Reviews - Page 1885
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
AJD68 from
TurboTax works great!
TurboTax has become more expensive; Deluxe version used to have all the features necessary to complete my return, but I've needed to purchase Premier version for the past several years due to changes in TurboTax offerings.
Date published: 2023-04-17
Rated 4 out of 5 by
Mountain view1 from
Makes taxes much easier
Good explanations as what they are doing an why. Access my accounts to ensure all deductions.
Date published: 2023-04-17
Rated 5 out of 5 by
Big Al 4488 from
Turbo Tax was amazing
We Love how easy it was to file with a side gig, a conventional W-2, and kids tuition.
Date published: 2023-04-17
Rated 3 out of 5 by
CM 1605 from
Got charged for "services" I did not want.
I was charged for services I did not want and could not remove them. I had opted out of max benefits and it appears that I was charged anyway. Since I procrastinated filing, I bit the bullet and filed anyway because I don't have time to dispute or start all over. The deadline is here.
Date published: 2023-04-17
Rated 3 out of 5 by
SEA2023 from
kept rejecting my return
When I called to get help on correcting my return theTurbo Tax lady said everything looks good and it still was rejected. She didn't help.
Date published: 2023-04-17
Rated 3 out of 5 by
HY2022 from
Crytocurrency tax product is awful. Need as Inves
Need to have a cryptocurrency section in download version. Just like normal stocks, bonds, mutual funds.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Easy, Helpful, Informative, Provide options.
I have been using for last 8 years and I love it because it is easy, helpful, informative and provide all options.
Date published: 2023-04-17
Rated 4 out of 5 by
My IP Pin Suggestion from
Good program, needs a few tweaks.
The program and help info are very good. One suggestion is to move the IRS IP Pin section to personal info or some where else more obvious instead of hidden in Other Tax Situations. It is not a tax situation, it is identity theft issue and you should ask it early on and get it out of the way. If I was assigned an IP Pin last year, won't I always get one annually? If so, The program should know I got one last year, so ask the question for the current year so I do not have to go through the exercise of fixing a rejected e-filing. At a minimum it should show up in the review as a possible error.
Date published: 2023-04-17
Rated 2 out of 5 by
Vegas612 from
Cost to file is excessive
Overall the UI is still the nicest but the cost of utilizing the program is still too high.
Date published: 2023-04-17
Rated 5 out of 5 by
TA620 from
TurboTax was very fast and efficient for me.
I have used TurboTax for the previous 7 years. My wife and I are seniors and we appreciate the ease of use. The opportunity to review and/or update info is extremely helpful.
All TurboTax® Offerings Reviews - Page 1885
Date published: 2023-04-17