TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was great For the first time in my life I had to file my own taxes. Turbo tax made it super easy and understandable. Definately with use them again
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax -useful but not completely user friendly Easy to get started but the AI driven interview process did not get that I needed a 1095 A to complete my taxes even though I went through the medical insurance section. There was no pop up asking for the form. I wondered about that but as the software did not ask I did not provide thinking may be it was not necessary. Therefore, the return was rejected.
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX AWESOME This is the 2nd year using Turbo Tax Web. Unfortunately was lacking concept in area where i was getting frustrated, until i made that phone call and talk to Mr. Jim whom resolved the issue within less than five minutes. The very best "TURBO TAX" Way to Go.!!! A BIG THANK YOU.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is a great product I don't like writing reviews. I will pass on this one. I have used Turbo for many years.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax It was frustrating at times because I havent used it in 10 yrs and things have changed. But I made it through yeah!!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is awesome! Diane was a great help! I only wish I would have asked for help earlier, it would have saved me a lot of time and frustration!
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax makes it easy TurboTax leads me through the whole process for filing
Date published: 2022-04-15
Rated 3 out of 5 by from Mediocre Software for Mediocre Efforts and Info I'd say this is average software that is mostly user friendly, but it doesn't quite cross the finish line. We don't have complicated taxes, and the Turbotax software often leaves out information on the official filings during the easy entry process. When you think you're done entering your information it takes you to entries on the official forms that were left blank....isn't that the purpose of Turbotax, to make entering information user friendly and easy? It also seems that once you enter information into the blanks on the form it suddenly changes other entries/dynamics that you then have to chase down. This becomes frustrating and exhausting. Overall its OK software to complete your home taxes. There is benefit to using it every year because it automatically pulls in W2s and side by side comparison from the previous year.
Date published: 2022-04-15
Rated 5 out of 5 by from so easy Love Turbo Tax It is always simple and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from Tax Time Much Easier Easy To Use- Makes a Gruesome Undertaking much Easier
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1882
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was great For the first time in my life I had to file my own taxes. Turbo tax made it super easy and understandable. Definately with use them again
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax -useful but not completely user friendly Easy to get started but the AI driven interview process did not get that I needed a 1095 A to complete my taxes even though I went through the medical insurance section. There was no pop up asking for the form. I wondered about that but as the software did not ask I did not provide thinking may be it was not necessary. Therefore, the return was rejected.
Date published: 2022-04-15
Rated 5 out of 5 by from TURBO TAX AWESOME This is the 2nd year using Turbo Tax Web. Unfortunately was lacking concept in area where i was getting frustrated, until i made that phone call and talk to Mr. Jim whom resolved the issue within less than five minutes. The very best "TURBO TAX" Way to Go.!!! A BIG THANK YOU.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is a great product I don't like writing reviews. I will pass on this one. I have used Turbo for many years.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax It was frustrating at times because I havent used it in 10 yrs and things have changed. But I made it through yeah!!
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is awesome! Diane was a great help! I only wish I would have asked for help earlier, it would have saved me a lot of time and frustration!
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax makes it easy TurboTax leads me through the whole process for filing
Date published: 2022-04-15
Rated 3 out of 5 by from Mediocre Software for Mediocre Efforts and Info I'd say this is average software that is mostly user friendly, but it doesn't quite cross the finish line. We don't have complicated taxes, and the Turbotax software often leaves out information on the official filings during the easy entry process. When you think you're done entering your information it takes you to entries on the official forms that were left blank....isn't that the purpose of Turbotax, to make entering information user friendly and easy? It also seems that once you enter information into the blanks on the form it suddenly changes other entries/dynamics that you then have to chase down. This becomes frustrating and exhausting. Overall its OK software to complete your home taxes. There is benefit to using it every year because it automatically pulls in W2s and side by side comparison from the previous year.
Date published: 2022-04-15
Rated 5 out of 5 by from so easy Love Turbo Tax It is always simple and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from Tax Time Much Easier Easy To Use- Makes a Gruesome Undertaking much Easier
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1882