TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Return rejected by Federal and State a 0.52 cent entry in Foreign Tax Paid of 1099-D is causing the return to be rejected. Turbo was no help in resolving. The system referred me to a web site where 55 people said they were having a similar problem - system bug! No person to talk to! I've been using Turbo for 25 years plus.
Date published: 2021-05-06
Rated 4 out of 5 by from Awesome as Joseph did Constant communication is key to the success of this expérience as Joseph did
Date published: 2021-05-06
Rated 4 out of 5 by from V good, could improve for persons outside the US Very easy to use the product. Glad the e-filing works from outside the US. Couldn't use audit shield since US/CA only. Needed to provide phone number from family member in US to e-file.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is great One thing that I wish you could do is keep me up to date as I am filling out the forms. I forgot that a portion SS income is not taxable. When I printed out the IRS form, it was less than what I thought was my original income . I had to manually compare these to reconcile.
Date published: 2021-05-06
Rated 5 out of 5 by from gets the job done every year. been using Turbo Tax for years, won't use any other.
Date published: 2021-05-06
Rated 5 out of 5 by from amazing They helped me out every step of the way no complaints.
Date published: 2021-05-06
Rated 5 out of 5 by from AWESOME Just makes it so easy to file your own taxes! AWESOME!
Date published: 2021-05-06
Rated 5 out of 5 by from Very user friendly When I had a couple of questions the turbo tax team called me and within 10 minutes all was done.
Date published: 2021-05-06
Rated 3 out of 5 by from Needs to coordinate questions when changes occur Would recommend that when data from previous year's TT is imported and some info is changed, trigger questions as to why and direct user to relevant forms. When address changes, ask if residence was sold. If so, then explore 1099-S and form 8949 so taxpayer won't get a nasty letter for not reporting the sale, even if no taxes are due. Thanks
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent completely satisfied. Great, it was simple to use, convenient and did not need any assistance.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1881
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Return rejected by Federal and State a 0.52 cent entry in Foreign Tax Paid of 1099-D is causing the return to be rejected. Turbo was no help in resolving. The system referred me to a web site where 55 people said they were having a similar problem - system bug! No person to talk to! I've been using Turbo for 25 years plus.
Date published: 2021-05-06
Rated 4 out of 5 by from Awesome as Joseph did Constant communication is key to the success of this expérience as Joseph did
Date published: 2021-05-06
Rated 4 out of 5 by from V good, could improve for persons outside the US Very easy to use the product. Glad the e-filing works from outside the US. Couldn't use audit shield since US/CA only. Needed to provide phone number from family member in US to e-file.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbotax is great One thing that I wish you could do is keep me up to date as I am filling out the forms. I forgot that a portion SS income is not taxable. When I printed out the IRS form, it was less than what I thought was my original income . I had to manually compare these to reconcile.
Date published: 2021-05-06
Rated 5 out of 5 by from gets the job done every year. been using Turbo Tax for years, won't use any other.
Date published: 2021-05-06
Rated 5 out of 5 by from amazing They helped me out every step of the way no complaints.
Date published: 2021-05-06
Rated 5 out of 5 by from AWESOME Just makes it so easy to file your own taxes! AWESOME!
Date published: 2021-05-06
Rated 5 out of 5 by from Very user friendly When I had a couple of questions the turbo tax team called me and within 10 minutes all was done.
Date published: 2021-05-06
Rated 3 out of 5 by from Needs to coordinate questions when changes occur Would recommend that when data from previous year's TT is imported and some info is changed, trigger questions as to why and direct user to relevant forms. When address changes, ask if residence was sold. If so, then explore 1099-S and form 8949 so taxpayer won't get a nasty letter for not reporting the sale, even if no taxes are due. Thanks
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent completely satisfied. Great, it was simple to use, convenient and did not need any assistance.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1881