TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Good program, needs a few tweaks. The program and help info are very good. One suggestion is to move the IRS IP Pin section to personal info or some where else more obvious instead of hidden in Other Tax Situations. It is not a tax situation, it is identity theft issue and you should ask it early on and get it out of the way. If I was assigned an IP Pin last year, won't I always get one annually? If so, The program should know I got one last year, so ask the question for the current year so I do not have to go through the exercise of fixing a rejected e-filing. At a minimum it should show up in the review as a possible error.
Date published: 2023-04-17
Rated 2 out of 5 by from Cost to file is excessive Overall the UI is still the nicest but the cost of utilizing the program is still too high.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was very fast and efficient for me. I have used TurboTax for the previous 7 years. My wife and I are seniors and we appreciate the ease of use. The opportunity to review and/or update info is extremely helpful.
Date published: 2023-04-17
Rated 3 out of 5 by from Expensive and annoying, but somewhat useful TurboTax's ability to save info and upload info using pdfs is great, but its not as helpful as it should be for the price. I paid TT half of my tax return just because I couldn't add my expenses if I didn't upgrade to premium. All things considered, I think I might take the time to do my taxes myself next time.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is incredibly useful! First I made mistake because my husband separately filled the tax return form and later my tax form was rejected. Now, with your help look like everything is OK. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes life easier! Awesome! I've been using Turbo tax since 2019 and I never had any issue since then.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax is easy to use but too expensive Easy to use. Hidden upcharges halfway through the process are very annoying.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Awesomevvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
Date published: 2023-04-17
Rated 5 out of 5 by from Great tax software Very simple to use. I love it! Will use it again -!
Date published: 2023-04-17
Rated 2 out of 5 by from cost went up wow 89 last year 209 this year wow not worth it any more
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1878
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good program, needs a few tweaks. The program and help info are very good. One suggestion is to move the IRS IP Pin section to personal info or some where else more obvious instead of hidden in Other Tax Situations. It is not a tax situation, it is identity theft issue and you should ask it early on and get it out of the way. If I was assigned an IP Pin last year, won't I always get one annually? If so, The program should know I got one last year, so ask the question for the current year so I do not have to go through the exercise of fixing a rejected e-filing. At a minimum it should show up in the review as a possible error.
Date published: 2023-04-17
Rated 2 out of 5 by from Cost to file is excessive Overall the UI is still the nicest but the cost of utilizing the program is still too high.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was very fast and efficient for me. I have used TurboTax for the previous 7 years. My wife and I are seniors and we appreciate the ease of use. The opportunity to review and/or update info is extremely helpful.
Date published: 2023-04-17
Rated 3 out of 5 by from Expensive and annoying, but somewhat useful TurboTax's ability to save info and upload info using pdfs is great, but its not as helpful as it should be for the price. I paid TT half of my tax return just because I couldn't add my expenses if I didn't upgrade to premium. All things considered, I think I might take the time to do my taxes myself next time.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is incredibly useful! First I made mistake because my husband separately filled the tax return form and later my tax form was rejected. Now, with your help look like everything is OK. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes life easier! Awesome! I've been using Turbo tax since 2019 and I never had any issue since then.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax is easy to use but too expensive Easy to use. Hidden upcharges halfway through the process are very annoying.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Awesomevvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
Date published: 2023-04-17
Rated 5 out of 5 by from Great tax software Very simple to use. I love it! Will use it again -!
Date published: 2023-04-17
Rated 2 out of 5 by from cost went up wow 89 last year 209 this year wow not worth it any more
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1878