TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from same problem I mentioned last year I really like turbotax and the way it leads me thru the return. There's a glitch in that every time there's a new section turbotax closes and goes back to my main page, then I have to take the time to reopen turbotax and it goes to the next section. It's a waste of time but since I depend on turbotax I have to just do the work around. I hope you pay attention to this and fix it for next year.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Easy to do online taxes with turbo tax. very professional
Date published: 2021-05-06
Rated 5 out of 5 by from EASY TO USE SIMPLE AND EASY TO USE. BEST WAY TO FILE TAXES. I HAVE USED IT FOR 8 YEARS NOW.
Date published: 2021-05-06
Rated 5 out of 5 by from Getting better every year Quick and efficient. Repeated use saves time. Good explanations of results.
Date published: 2021-05-06
Rated 4 out of 5 by from TurboTax 2020 Information on how to deal with the 2020 opting out of an annuity RMD was unavailable on TurboTax. Calling was very difficult and I was told I needed a 1099 R anyway. After checking with the Inc. co. I was told no 1099 R is given when no money is paid out. The only way I could have this work was to delete the annuity on TurboTax. It will have to be added back next year. If TurboTax had included info on this matter not would have saved me much time and effort.
Date published: 2021-05-06
Rated 5 out of 5 by from Very fast and easy process It was very helpful and easy to do I will recommend this to friends and family
Date published: 2021-05-06
Rated 5 out of 5 by from Easy for slow people like me Holds my hand through the process. Uses previous returns to help shorten the process
Date published: 2021-05-06
Rated 5 out of 5 by from turbo tax went above and beyond ! Thank You! I had trouble filing both state and federal returns! Turbo Tax helped every step of the way!
Date published: 2021-05-06
Rated 5 out of 5 by from *8th year user Always a phenomenal job by Turbo tax,surprising me every time this year better with no sweat transfer of data from financial institutions.
Date published: 2021-05-06
Rated 3 out of 5 by from Love the app... don’t like they make u upgrade... I made 26000 last yr... and had $132 student load interest so it made me upgrade$60 then $50 to file then anther $40 ughhhhh u took what little money I get back..... it’s supposed to b free... I’m also a veteran... ughhhhh...this year was hard enough with being backed into a corner to upgrade when my return was SO SIMPLE
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1878
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from same problem I mentioned last year I really like turbotax and the way it leads me thru the return. There's a glitch in that every time there's a new section turbotax closes and goes back to my main page, then I have to take the time to reopen turbotax and it goes to the next section. It's a waste of time but since I depend on turbotax I have to just do the work around. I hope you pay attention to this and fix it for next year.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Easy to do online taxes with turbo tax. very professional
Date published: 2021-05-06
Rated 5 out of 5 by from EASY TO USE SIMPLE AND EASY TO USE. BEST WAY TO FILE TAXES. I HAVE USED IT FOR 8 YEARS NOW.
Date published: 2021-05-06
Rated 5 out of 5 by from Getting better every year Quick and efficient. Repeated use saves time. Good explanations of results.
Date published: 2021-05-06
Rated 4 out of 5 by from TurboTax 2020 Information on how to deal with the 2020 opting out of an annuity RMD was unavailable on TurboTax. Calling was very difficult and I was told I needed a 1099 R anyway. After checking with the Inc. co. I was told no 1099 R is given when no money is paid out. The only way I could have this work was to delete the annuity on TurboTax. It will have to be added back next year. If TurboTax had included info on this matter not would have saved me much time and effort.
Date published: 2021-05-06
Rated 5 out of 5 by from Very fast and easy process It was very helpful and easy to do I will recommend this to friends and family
Date published: 2021-05-06
Rated 5 out of 5 by from Easy for slow people like me Holds my hand through the process. Uses previous returns to help shorten the process
Date published: 2021-05-06
Rated 5 out of 5 by from turbo tax went above and beyond ! Thank You! I had trouble filing both state and federal returns! Turbo Tax helped every step of the way!
Date published: 2021-05-06
Rated 5 out of 5 by from *8th year user Always a phenomenal job by Turbo tax,surprising me every time this year better with no sweat transfer of data from financial institutions.
Date published: 2021-05-06
Rated 3 out of 5 by from Love the app... don’t like they make u upgrade... I made 26000 last yr... and had $132 student load interest so it made me upgrade$60 then $50 to file then anther $40 ughhhhh u took what little money I get back..... it’s supposed to b free... I’m also a veteran... ughhhhh...this year was hard enough with being backed into a corner to upgrade when my return was SO SIMPLE
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1878