TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Not upfront clear with fees! I have been using Turbo Tax for 7 years and this year they started charging me, even though all my personal and work info have been the same. It is ok if they charge a fee, but they didn't tell me how much they are charging me till I was ready to file. So because I have spent all the time to do the tax, I had to go ahead with it. Very sneaky.
Date published: 2023-04-17
Rated 5 out of 5 by from A must use was great program always has been, wont use others.
Date published: 2023-04-17
Rated 5 out of 5 by from Simplifies the process I have used Turbo Tax for 10 years now and enjoy the ease, the simplicity of the software. I especially like the ability to important previous years information
Date published: 2023-04-17
Rated 3 out of 5 by from GOOD COULD NOT SHOW K1 INFO ON 1040 SR. STARTED OUT AS 1040 THEN CHANGED AND I DIDN'T SEE AWAY TO CONVERT FROM SR.
Date published: 2023-04-17
Rated 5 out of 5 by from Great tool Thanks helps alot a good time for you guys to get back
Date published: 2023-04-17
Rated 5 out of 5 by from Easy & Informative TurboTax makes it easy to understand with reference info and guides.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax works every time TurboTax helped file taxes easily and painlessly every time
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome System is easy to navigate. Agents were patience and very helpful.
Date published: 2023-04-17
Rated 1 out of 5 by from frustrating DOES NOT RECOGNIZE CHANGES AND MAKES IT A REQUIREMENT TO E-FILE
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assistant!!!! Was Awesome My Assistant was excellent ! I highly recommend Turbo tax. This is the first time that I accessed a Live assistant and she took me through and showed me how to access forms and tools.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1870
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not upfront clear with fees! I have been using Turbo Tax for 7 years and this year they started charging me, even though all my personal and work info have been the same. It is ok if they charge a fee, but they didn't tell me how much they are charging me till I was ready to file. So because I have spent all the time to do the tax, I had to go ahead with it. Very sneaky.
Date published: 2023-04-17
Rated 5 out of 5 by from A must use was great program always has been, wont use others.
Date published: 2023-04-17
Rated 5 out of 5 by from Simplifies the process I have used Turbo Tax for 10 years now and enjoy the ease, the simplicity of the software. I especially like the ability to important previous years information
Date published: 2023-04-17
Rated 3 out of 5 by from GOOD COULD NOT SHOW K1 INFO ON 1040 SR. STARTED OUT AS 1040 THEN CHANGED AND I DIDN'T SEE AWAY TO CONVERT FROM SR.
Date published: 2023-04-17
Rated 5 out of 5 by from Great tool Thanks helps alot a good time for you guys to get back
Date published: 2023-04-17
Rated 5 out of 5 by from Easy & Informative TurboTax makes it easy to understand with reference info and guides.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax works every time TurboTax helped file taxes easily and painlessly every time
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome System is easy to navigate. Agents were patience and very helpful.
Date published: 2023-04-17
Rated 1 out of 5 by from frustrating DOES NOT RECOGNIZE CHANGES AND MAKES IT A REQUIREMENT TO E-FILE
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assistant!!!! Was Awesome My Assistant was excellent ! I highly recommend Turbo tax. This is the first time that I accessed a Live assistant and she took me through and showed me how to access forms and tools.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1870