TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Problems with updating I had some trouble with some updates that Turbo Tax had considered critical so it would not allow me to open my tax files that I had previously been working on until I got the updates done.
Date published: 2021-05-06
Rated 1 out of 5 by from K-1 input stinks the tax specialist was excellent - Jaisell - but Turbo needs to streamline the k-1 input progress - it is very confusing, awkward, and BAD!
Date published: 2021-05-06
Rated 4 out of 5 by from User since 1998 I have used this software since 1998 since before it was turbo. You sent me a blank CD. But the download worked. For several years now you've made the price of using a CD, that apparently one has to buy a new computer with the latest software to load it, every year. But it looks and functions exactly as it has always done. If anything it has LESS features than it used to. This makes no sense. But I will continue to use it anyway because it is the ONLY rational way to plow through this onerous task. Thank you. I actually love and recommend Turbo Tax.
Date published: 2021-05-06
Rated 5 out of 5 by from Awsome Great people and help called always to help when needed
Date published: 2021-05-06
Rated 5 out of 5 by from Good communication & diligent Expert service I had a great experience with Nana. He asked follow up questions when I didn't know what to do with my forms or asked for forms that I was not aware of in the first place. Very helpful and patient with me, even though I took forever to find my documents!
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome Worth the time and money for a peace a mind. And, Nevine, my tax expert, was amazing!!
Date published: 2021-05-06
Rated 5 out of 5 by from 3rd year in a row, awesome and easy Great, keep using forever. I found it so easy to understand.
Date published: 2021-05-06
Rated 2 out of 5 by from Issues with Form561 for State Why it kept on asking me for information that didn' make sense and would not let me move forward with my OK State return until I removed the 1099-B from Federal, is beyond me.
Date published: 2021-05-06
Rated 1 out of 5 by from Turobax was the worst experience I've had filing. Said I was going to be filing for free but ended up having to pay $175 to be able to get to the next step.
Date published: 2021-05-06
Rated 4 out of 5 by from I always use TurboTax but poor search mechanism TurboTax has always been my go-to tax prep tool. But I've noticed that the search tool is getting poorer and poorer. It takes forever for it to search for a topic or file and most times doesn't help with my question. I now just look for my queries on the internet. Interesting is that they often reference a TurboTax answer that doesn't seem to appear in the TurboTax program. A bit frustrating.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1868
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Problems with updating I had some trouble with some updates that Turbo Tax had considered critical so it would not allow me to open my tax files that I had previously been working on until I got the updates done.
Date published: 2021-05-06
Rated 1 out of 5 by from K-1 input stinks the tax specialist was excellent - Jaisell - but Turbo needs to streamline the k-1 input progress - it is very confusing, awkward, and BAD!
Date published: 2021-05-06
Rated 4 out of 5 by from User since 1998 I have used this software since 1998 since before it was turbo. You sent me a blank CD. But the download worked. For several years now you've made the price of using a CD, that apparently one has to buy a new computer with the latest software to load it, every year. But it looks and functions exactly as it has always done. If anything it has LESS features than it used to. This makes no sense. But I will continue to use it anyway because it is the ONLY rational way to plow through this onerous task. Thank you. I actually love and recommend Turbo Tax.
Date published: 2021-05-06
Rated 5 out of 5 by from Awsome Great people and help called always to help when needed
Date published: 2021-05-06
Rated 5 out of 5 by from Good communication & diligent Expert service I had a great experience with Nana. He asked follow up questions when I didn't know what to do with my forms or asked for forms that I was not aware of in the first place. Very helpful and patient with me, even though I took forever to find my documents!
Date published: 2021-05-06
Rated 5 out of 5 by from Awesome Worth the time and money for a peace a mind. And, Nevine, my tax expert, was amazing!!
Date published: 2021-05-06
Rated 5 out of 5 by from 3rd year in a row, awesome and easy Great, keep using forever. I found it so easy to understand.
Date published: 2021-05-06
Rated 2 out of 5 by from Issues with Form561 for State Why it kept on asking me for information that didn' make sense and would not let me move forward with my OK State return until I removed the 1099-B from Federal, is beyond me.
Date published: 2021-05-06
Rated 1 out of 5 by from Turobax was the worst experience I've had filing. Said I was going to be filing for free but ended up having to pay $175 to be able to get to the next step.
Date published: 2021-05-06
Rated 4 out of 5 by from I always use TurboTax but poor search mechanism TurboTax has always been my go-to tax prep tool. But I've noticed that the search tool is getting poorer and poorer. It takes forever for it to search for a topic or file and most times doesn't help with my question. I now just look for my queries on the internet. Interesting is that they often reference a TurboTax answer that doesn't seem to appear in the TurboTax program. A bit frustrating.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1868