TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax from this day forward! Last year was a TOUGH year for many, I had a list of NEW tax implications and no idea how to tackle them... I called around for CPA's and was never given a call back. My friend recommended TT and from this day forward I will never use another Tax tool. They were thorough, available and top notch service!
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax keeps getting easier I've been using Turbo Tax for many years and will continue
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo Tax is useful, handy and helpful I engaged with one of the experts Pierette, and she was considerate and helpful. She checked the entire return and said it looks fine, which gave me confidence that I was filing taxes right.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax works Great! I have used Turbo Tax for quite a few years and it works great. Seems like when we have paid for tax service the person just asks the exact same questions in the exact same order as the Turbo Tax software. Felt like i was paying more and more every year for what Turbo Tax offers at a third of the cost.
Date published: 2021-05-06
Rated 5 out of 5 by from Great program Been using this program for many years. Thank you !!
Date published: 2021-05-06
Rated 4 out of 5 by from Puzzled by repetition Generally, the process was good. It was nice that you could retrieve much of the information directly from the financial institutions. I thought it was odd that I then had to review field by field that information. However, one of the forms that I had provided in pdf for apparently could not be read; bogus numbers were in the form fields. So I corrected them. So maybe reviewing what had been automatically downloaded was necessary.
Date published: 2021-05-06
Rated 5 out of 5 by from Super easy and efficient I've used TurboTax for several years and it always makes it easy and efficient to file my taxes, even though I have several complicated situations. TurboTax Live Exper help is quick to access and very helpful.
Date published: 2021-05-06
Rated 1 out of 5 by from Turbotax has undisclosed fees to file Undisclosed fee after already paying the tax prep fees.
Date published: 2021-05-06
Rated 5 out of 5 by from It was easy Everything went as expected. Beverly was prompt and curtious. She also answered all of my questions. The software had some glitches but mostly worked.
Date published: 2021-05-06
Rated 3 out of 5 by from Not what it used to be!! Look and feel still the same, but no longer is a State E file included. 2 stars off for that.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1863
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax from this day forward! Last year was a TOUGH year for many, I had a list of NEW tax implications and no idea how to tackle them... I called around for CPA's and was never given a call back. My friend recommended TT and from this day forward I will never use another Tax tool. They were thorough, available and top notch service!
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax keeps getting easier I've been using Turbo Tax for many years and will continue
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo Tax is useful, handy and helpful I engaged with one of the experts Pierette, and she was considerate and helpful. She checked the entire return and said it looks fine, which gave me confidence that I was filing taxes right.
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo Tax works Great! I have used Turbo Tax for quite a few years and it works great. Seems like when we have paid for tax service the person just asks the exact same questions in the exact same order as the Turbo Tax software. Felt like i was paying more and more every year for what Turbo Tax offers at a third of the cost.
Date published: 2021-05-06
Rated 5 out of 5 by from Great program Been using this program for many years. Thank you !!
Date published: 2021-05-06
Rated 4 out of 5 by from Puzzled by repetition Generally, the process was good. It was nice that you could retrieve much of the information directly from the financial institutions. I thought it was odd that I then had to review field by field that information. However, one of the forms that I had provided in pdf for apparently could not be read; bogus numbers were in the form fields. So I corrected them. So maybe reviewing what had been automatically downloaded was necessary.
Date published: 2021-05-06
Rated 5 out of 5 by from Super easy and efficient I've used TurboTax for several years and it always makes it easy and efficient to file my taxes, even though I have several complicated situations. TurboTax Live Exper help is quick to access and very helpful.
Date published: 2021-05-06
Rated 1 out of 5 by from Turbotax has undisclosed fees to file Undisclosed fee after already paying the tax prep fees.
Date published: 2021-05-06
Rated 5 out of 5 by from It was easy Everything went as expected. Beverly was prompt and curtious. She also answered all of my questions. The software had some glitches but mostly worked.
Date published: 2021-05-06
Rated 3 out of 5 by from Not what it used to be!! Look and feel still the same, but no longer is a State E file included. 2 stars off for that.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 1863