TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Took way too long! I completed my taxes and wanted to have my taxes reviewed by a tax expert, but the wait was two weeks. I decided to have a tax expert DO my taxes (so much to of the work was done). It took over one month to actually get my taxes filed from the time I decided to switch services. While I feel the taxes were done properly, it was not prompt. I will not use this service again. I wall pay a bit more with the local accountant.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax is expensive but worth it. I had a great tax expert and he help me with all my issues including technical issues
Date published: 2021-03-24
Rated 5 out of 5 by from Love this product!! TurboTax is great!! I was recommended over 10 yrs ago by a friend to use TurboTax, and have been using them and very happy with the services provided. The folks I have spoken too are friendly and helpful. And it's so easy as you get step by step instructions!!
Date published: 2021-03-24
Rated 5 out of 5 by from Easiest thing ever! TurboTax made doing my taxes so easy. They have so many helpful explanations and resources.
Date published: 2021-03-24
Rated 5 out of 5 by from Taxes Made Simple I had used Turbo Tax software successfully for three years, but this year I couldn't get my disc to work properly. In frustration, I turned to one of your experts (Paula D.). She asked a few questions; I faxed her the necessary documents and we were done.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax helped me out a lot this tax season It was good easy and fun with the experts here thank you very much for your work
Date published: 2021-03-24
Rated 5 out of 5 by from AMAZING EXPERINCE I did the turbo experience with a live expert. Marie was extremely helpful and to the point. She had good communication and was very patient as I was getting the documents together. Usually taxes cause me a lot of stress, Not this year!
Date published: 2021-03-24
Rated 5 out of 5 by from easy! used a live expert and was great. very helpful and easy
Date published: 2021-03-24
Rated 2 out of 5 by from Not worth it I thought it was gonna be more convenient since it is electronic but not so. Will not do it again. Also, it’s super expensive. He upgraded my plan from $150 (average) to $350 (average). I have a company I use in town that is wayyyy cheaper than this. Never again.
Date published: 2021-03-24
Rated 3 out of 5 by from My agent was fantastic. DocUSign keeps sending me messages that I need to review & sign my returns. I’ve already done this & my returns have been accepted. It is confusing to get these emails when I’ve already completed everything and my returns have been submitted and accepted.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 1860
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Took way too long! I completed my taxes and wanted to have my taxes reviewed by a tax expert, but the wait was two weeks. I decided to have a tax expert DO my taxes (so much to of the work was done). It took over one month to actually get my taxes filed from the time I decided to switch services. While I feel the taxes were done properly, it was not prompt. I will not use this service again. I wall pay a bit more with the local accountant.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax is expensive but worth it. I had a great tax expert and he help me with all my issues including technical issues
Date published: 2021-03-24
Rated 5 out of 5 by from Love this product!! TurboTax is great!! I was recommended over 10 yrs ago by a friend to use TurboTax, and have been using them and very happy with the services provided. The folks I have spoken too are friendly and helpful. And it's so easy as you get step by step instructions!!
Date published: 2021-03-24
Rated 5 out of 5 by from Easiest thing ever! TurboTax made doing my taxes so easy. They have so many helpful explanations and resources.
Date published: 2021-03-24
Rated 5 out of 5 by from Taxes Made Simple I had used Turbo Tax software successfully for three years, but this year I couldn't get my disc to work properly. In frustration, I turned to one of your experts (Paula D.). She asked a few questions; I faxed her the necessary documents and we were done.
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax helped me out a lot this tax season It was good easy and fun with the experts here thank you very much for your work
Date published: 2021-03-24
Rated 5 out of 5 by from AMAZING EXPERINCE I did the turbo experience with a live expert. Marie was extremely helpful and to the point. She had good communication and was very patient as I was getting the documents together. Usually taxes cause me a lot of stress, Not this year!
Date published: 2021-03-24
Rated 5 out of 5 by from easy! used a live expert and was great. very helpful and easy
Date published: 2021-03-24
Rated 2 out of 5 by from Not worth it I thought it was gonna be more convenient since it is electronic but not so. Will not do it again. Also, it’s super expensive. He upgraded my plan from $150 (average) to $350 (average). I have a company I use in town that is wayyyy cheaper than this. Never again.
Date published: 2021-03-24
Rated 3 out of 5 by from My agent was fantastic. DocUSign keeps sending me messages that I need to review & sign my returns. I’ve already done this & my returns have been accepted. It is confusing to get these emails when I’ve already completed everything and my returns have been submitted and accepted.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 1860