TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from If only everything where this easy! I love how TurboTax retains information from year to year, provides amazing FAQs, and makes this intimidating annual task accessible!
Date published: 2023-04-17
Rated 3 out of 5 by from online live help was incorrect Had issue with TT counting one source of income twice. Resulting in twice as much tax. Paid for live help. They assured me I was wrong. Got outside accountant help and they said I was right and showed me how to fix it. It was a turbotax double default entry. Once fixed manually by me, it was then correct.
Date published: 2023-04-17
Rated 5 out of 5 by from The best tax software I have used turbotax for over 20 years and it gets better every year
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax overcharged me TurboTax charged me for premium services despite not having used these services during filing and not having a premium account.
Date published: 2023-04-17
Rated 2 out of 5 by from Not very impressive I found turbo tax could not read my last year file, it was done with Turbo Tax too, and in PDF format, I need to start all over like a new file. Not satisfied that even with premium I have to pay $25 for state e-File. Not sure if will use again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is fairly easy to follow and makes the whole “filing taxes” task more of a comfortable experience.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax rating Turbo tax has gotten a lot more expensive than it used to be.
Date published: 2023-04-17
Rated 3 out of 5 by from i appreciate turbotax but this year's software... not foolproof. somehow after i printed for review, turbotax had me pay, and then said i was all done even tho it Hadn't FILED the returns!!! i have used turbotax for 10+years so knew something wasn't right... and there was one other strange out-of-sequence event tho i can't remember what it was
Date published: 2023-04-17
Rated 5 out of 5 by from Great The product is easy and have been using it for many years.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy & Efficient to Use It' my first time using turbo tax on my own to file and it was very easy and explained things in detail.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1860
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from If only everything where this easy! I love how TurboTax retains information from year to year, provides amazing FAQs, and makes this intimidating annual task accessible!
Date published: 2023-04-17
Rated 3 out of 5 by from online live help was incorrect Had issue with TT counting one source of income twice. Resulting in twice as much tax. Paid for live help. They assured me I was wrong. Got outside accountant help and they said I was right and showed me how to fix it. It was a turbotax double default entry. Once fixed manually by me, it was then correct.
Date published: 2023-04-17
Rated 5 out of 5 by from The best tax software I have used turbotax for over 20 years and it gets better every year
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax overcharged me TurboTax charged me for premium services despite not having used these services during filing and not having a premium account.
Date published: 2023-04-17
Rated 2 out of 5 by from Not very impressive I found turbo tax could not read my last year file, it was done with Turbo Tax too, and in PDF format, I need to start all over like a new file. Not satisfied that even with premium I have to pay $25 for state e-File. Not sure if will use again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is fairly easy to follow and makes the whole “filing taxes” task more of a comfortable experience.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax rating Turbo tax has gotten a lot more expensive than it used to be.
Date published: 2023-04-17
Rated 3 out of 5 by from i appreciate turbotax but this year's software... not foolproof. somehow after i printed for review, turbotax had me pay, and then said i was all done even tho it Hadn't FILED the returns!!! i have used turbotax for 10+years so knew something wasn't right... and there was one other strange out-of-sequence event tho i can't remember what it was
Date published: 2023-04-17
Rated 5 out of 5 by from Great The product is easy and have been using it for many years.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy & Efficient to Use It' my first time using turbo tax on my own to file and it was very easy and explained things in detail.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1860