TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Turbo Tax is terrible For the last two years your system will not allow payment by debit card. Many hours spent trying to resolve this
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is awesome I can always count on TurboTax. I'll it again next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use There are several opportunities to go back and double check your entries.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes filing easier! Ya'll made it very easy to file and saved me a bunch of time!
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax Regular Generally Turbo Tax is good for preparing taxes. I had a problem last year when the E-File returns for my two sons was rejected. This year I had a problem with the State E-file - Turbo Tax would not accept any of my credit cards for payment (for the State E-filing) and therefore I could not E-file my State Return. It is bizarre that none my my credit cards were accepted.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo is Awesome! Turbo Tax is easy to follow and the prompts are really useful features that help with the best possible refund and deduction. I could not ask for a better self-service tax preparation service! Thank you!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax was Great Thanks for the quick and convenient service. What I really appreciate is the attention to detail along with the information that is carried over from last year. I really appreciate how quickly I was able to work through my taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from Lifesaver! We've always used an accountant but this year our accountant backed out at the last minute. In steps Turbo Tax. So easy, so simple, love the app!
Date published: 2022-04-14
Rated 3 out of 5 by from New format mostly negative This years new format made it more difficult for me to see the big picture that prints out on all the forms, I like to be able to double check my entries against the questions on the forms and it wasnt easy this year. However, the format was easier for answering its questions. It also cost more than I anticipated. A new thing is you have to pay a service charge for using your credit card of 6%.
Date published: 2022-04-14
Rated 2 out of 5 by from No Crypto section in Desktop Version It's Fine for most things but they still don't have crypto section on the desktop version, you have to manually enter your entries or google annoying workarounds, this is despite having the section on the online version AND having this same issue last year, otherwise its great.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1860
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is terrible For the last two years your system will not allow payment by debit card. Many hours spent trying to resolve this
Date published: 2022-04-14
Rated 4 out of 5 by from TurboTax is awesome I can always count on TurboTax. I'll it again next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use There are several opportunities to go back and double check your entries.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax makes filing easier! Ya'll made it very easy to file and saved me a bunch of time!
Date published: 2022-04-14
Rated 3 out of 5 by from Turbo Tax Regular Generally Turbo Tax is good for preparing taxes. I had a problem last year when the E-File returns for my two sons was rejected. This year I had a problem with the State E-file - Turbo Tax would not accept any of my credit cards for payment (for the State E-filing) and therefore I could not E-file my State Return. It is bizarre that none my my credit cards were accepted.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo is Awesome! Turbo Tax is easy to follow and the prompts are really useful features that help with the best possible refund and deduction. I could not ask for a better self-service tax preparation service! Thank you!
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax was Great Thanks for the quick and convenient service. What I really appreciate is the attention to detail along with the information that is carried over from last year. I really appreciate how quickly I was able to work through my taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from Lifesaver! We've always used an accountant but this year our accountant backed out at the last minute. In steps Turbo Tax. So easy, so simple, love the app!
Date published: 2022-04-14
Rated 3 out of 5 by from New format mostly negative This years new format made it more difficult for me to see the big picture that prints out on all the forms, I like to be able to double check my entries against the questions on the forms and it wasnt easy this year. However, the format was easier for answering its questions. It also cost more than I anticipated. A new thing is you have to pay a service charge for using your credit card of 6%.
Date published: 2022-04-14
Rated 2 out of 5 by from No Crypto section in Desktop Version It's Fine for most things but they still don't have crypto section on the desktop version, you have to manually enter your entries or google annoying workarounds, this is despite having the section on the online version AND having this same issue last year, otherwise its great.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1860