TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Greg1234567890 from
Helpful when I got stuck
Had some areas where I needed help, and the program was able to walk me through. Made a pretty stressful situation feel less daunting.
Date published: 2022-04-11
Rated 4 out of 5 by
kate151458972163489414454 from
AGI
Even though the AGI was correct, the IRS still rejected it. Im not sure if this is turbo taxes issue or the governments, but either way it is annoying.
Date published: 2022-04-11
Rated 5 out of 5 by
Kimm52 from
Great Platform
Great Platform and easy to use. Great flow and any questions are answered quickly.
Date published: 2022-04-11
Rated 3 out of 5 by
Jackie Lulubelle from
Long time user disappointed
I've been using Turbo tax for many years, since it came on floppy disks. Every year it's different. The last couple of years it has been more confusing to the user than it used to be, and less related to the actual tax form. I know I can print it out and look at it, but when I'm in the process (before it can be printed), I don't always know how it's working. For an actual example, we sold property in another state and I did not know if I had to report it to that state, since it was not counted as income on the federal return. Turbo did sort of tell me that I did, but what it showed me looked like that state was going to tax us on our entire income. A simple sentence "if you sold property in this state, and there is a profit, you must report it to the state", and also not show me our entire income on that state's form, would have gone a long way to clear up the matter for me and saved me hours of research in other places. I can only imagine how people less tech-savvy than I am can get confused. That drives them to a service that will just do the taxes for them. I have 2 friends that are sick of the whole thing and now use a service. I don't think that's what you want. We should be able to do our own personal taxes, and Intuit's original mission was to help us do just that.
Date published: 2022-04-11
Rated 5 out of 5 by
ConradCayabyab from
Turbo Tax was awesome!!
Turbo Tax always surprises me with how easy it is to navigate!
Date published: 2022-04-11
Rated 3 out of 5 by
PZII from
Always a glich of sorts!
Not all information transferred from previous tax year to ease task of entries. Also poses questions to which it should know the answers from previous year's filing!
Date published: 2022-04-11
Rated 5 out of 5 by
mikekk from
Easy Peasy Tax Filing
Once again, Turbo Tax helped me file state and federal taxes for capital gains and income, at my leisure. Staying loyal to the same preparer is making it easy and stress free to carry over information from previous years.
Date published: 2022-04-11
Rated 5 out of 5 by
jabril999 from
Easy and Free!
Despite a few complications with retrieving information i needed, TurboTax offered multiple forms of methods to retrieve what you need to file. Overall, a very simple and efficient tax filing tool.
Date published: 2022-04-11
Rated 5 out of 5 by
baby mom from
very helpful
first time to file through TurboTax well pleased to use again
Date published: 2022-04-11
Rated 5 out of 5 by
M1S1A1 from
Super helpful
Took the stress out of it all. Terry was super helpful and made the process painless.
All TurboTax® Offerings Reviews - Page 1858
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Greg1234567890 from
Helpful when I got stuck
Had some areas where I needed help, and the program was able to walk me through. Made a pretty stressful situation feel less daunting.
Date published: 2022-04-11
Rated 4 out of 5 by
kate151458972163489414454 from
AGI
Even though the AGI was correct, the IRS still rejected it. Im not sure if this is turbo taxes issue or the governments, but either way it is annoying.
Date published: 2022-04-11
Rated 5 out of 5 by
Kimm52 from
Great Platform
Great Platform and easy to use. Great flow and any questions are answered quickly.
Date published: 2022-04-11
Rated 3 out of 5 by
Jackie Lulubelle from
Long time user disappointed
I've been using Turbo tax for many years, since it came on floppy disks. Every year it's different. The last couple of years it has been more confusing to the user than it used to be, and less related to the actual tax form. I know I can print it out and look at it, but when I'm in the process (before it can be printed), I don't always know how it's working. For an actual example, we sold property in another state and I did not know if I had to report it to that state, since it was not counted as income on the federal return. Turbo did sort of tell me that I did, but what it showed me looked like that state was going to tax us on our entire income. A simple sentence "if you sold property in this state, and there is a profit, you must report it to the state", and also not show me our entire income on that state's form, would have gone a long way to clear up the matter for me and saved me hours of research in other places. I can only imagine how people less tech-savvy than I am can get confused. That drives them to a service that will just do the taxes for them. I have 2 friends that are sick of the whole thing and now use a service. I don't think that's what you want. We should be able to do our own personal taxes, and Intuit's original mission was to help us do just that.
Date published: 2022-04-11
Rated 5 out of 5 by
ConradCayabyab from
Turbo Tax was awesome!!
Turbo Tax always surprises me with how easy it is to navigate!
Date published: 2022-04-11
Rated 3 out of 5 by
PZII from
Always a glich of sorts!
Not all information transferred from previous tax year to ease task of entries. Also poses questions to which it should know the answers from previous year's filing!
Date published: 2022-04-11
Rated 5 out of 5 by
mikekk from
Easy Peasy Tax Filing
Once again, Turbo Tax helped me file state and federal taxes for capital gains and income, at my leisure. Staying loyal to the same preparer is making it easy and stress free to carry over information from previous years.
Date published: 2022-04-11
Rated 5 out of 5 by
jabril999 from
Easy and Free!
Despite a few complications with retrieving information i needed, TurboTax offered multiple forms of methods to retrieve what you need to file. Overall, a very simple and efficient tax filing tool.
Date published: 2022-04-11
Rated 5 out of 5 by
baby mom from
very helpful
first time to file through TurboTax well pleased to use again
Date published: 2022-04-11
Rated 5 out of 5 by
M1S1A1 from
Super helpful
Took the stress out of it all. Terry was super helpful and made the process painless.
All TurboTax® Offerings Reviews - Page 1858
Date published: 2022-04-11