TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy to Use I've been using Turbo Tax for years to process income tax for myself and for my mother. It's easy to use, and allows you to transfer basic information from last year's taxes into the current one.
Date published: 2021-05-07
Rated 1 out of 5 by from So awful. Never buying it again. There has to be something better. If you don't want to e file it has a fit. I am happy to e-file FED, but i am not paying Utah to make their job easer. Especially since I have to mail them a check anyway. Also it prints empty forms to keep for your records.
Date published: 2021-05-07
Rated 3 out of 5 by from TT 2020 is buggy Been using TT for 10+ years. First year ever it had insurmountable bugs. Even online forums couldn't come up with consistent or reliable fixes.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tac Vanessa was my agent and she did a great job making sure all my questions and concerns were met. She was patience and willing to go over and beyond to make sure my return was correct.
Date published: 2021-05-07
Rated 4 out of 5 by from Software is very good. TurboTax is clearly organized and has good explanations for essentially any question you may have while filig your taxesl This is my first year to use it, and I am very likely to use it again in future. My only complaint is that my tax computation is really quite simple, and I think charging should be less to reflect that fact.
Date published: 2021-05-07
Rated 2 out of 5 by from Always used in the past, will likely not use again Was satisfied in the past, but not satisfied this year due to site performance. Was stuck in a frustrating loop multiple times with tax forms as well as filing/payment combinations, especially for state filing. Customer service rep was very friendly and tried to assist, but didn't have technical resources to troubleshoot the issue.
Date published: 2021-05-07
Rated 5 out of 5 by from Would Recommend I've been using this tax service for close to a decade!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome! Super easy to use. walked me trough every step. Highly recommended!
Date published: 2021-05-07
Rated 1 out of 5 by from Turbo tax stinks Second year in a row that turbo tax will not successful e-file my taxes. Everything is correct, double checked numerous times, but the returns continue to be rejected. Do not waste your money on these folks. You pay extra to e-file, then you have to print and mail by USPS, like it's the 1980's.
Date published: 2021-05-07
Rated 5 out of 5 by from it was easy my first time of doing taxes and it was pretty easy
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1857
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to Use I've been using Turbo Tax for years to process income tax for myself and for my mother. It's easy to use, and allows you to transfer basic information from last year's taxes into the current one.
Date published: 2021-05-07
Rated 1 out of 5 by from So awful. Never buying it again. There has to be something better. If you don't want to e file it has a fit. I am happy to e-file FED, but i am not paying Utah to make their job easer. Especially since I have to mail them a check anyway. Also it prints empty forms to keep for your records.
Date published: 2021-05-07
Rated 3 out of 5 by from TT 2020 is buggy Been using TT for 10+ years. First year ever it had insurmountable bugs. Even online forums couldn't come up with consistent or reliable fixes.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tac Vanessa was my agent and she did a great job making sure all my questions and concerns were met. She was patience and willing to go over and beyond to make sure my return was correct.
Date published: 2021-05-07
Rated 4 out of 5 by from Software is very good. TurboTax is clearly organized and has good explanations for essentially any question you may have while filig your taxesl This is my first year to use it, and I am very likely to use it again in future. My only complaint is that my tax computation is really quite simple, and I think charging should be less to reflect that fact.
Date published: 2021-05-07
Rated 2 out of 5 by from Always used in the past, will likely not use again Was satisfied in the past, but not satisfied this year due to site performance. Was stuck in a frustrating loop multiple times with tax forms as well as filing/payment combinations, especially for state filing. Customer service rep was very friendly and tried to assist, but didn't have technical resources to troubleshoot the issue.
Date published: 2021-05-07
Rated 5 out of 5 by from Would Recommend I've been using this tax service for close to a decade!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is awesome! Super easy to use. walked me trough every step. Highly recommended!
Date published: 2021-05-07
Rated 1 out of 5 by from Turbo tax stinks Second year in a row that turbo tax will not successful e-file my taxes. Everything is correct, double checked numerous times, but the returns continue to be rejected. Do not waste your money on these folks. You pay extra to e-file, then you have to print and mail by USPS, like it's the 1980's.
Date published: 2021-05-07
Rated 5 out of 5 by from it was easy my first time of doing taxes and it was pretty easy
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1857