TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from great and easy easy, easy it was truly easy that's all there is to it
Date published: 2022-04-11
Rated 5 out of 5 by from Had a great experience Great experience. The full service was worth every penny!
Date published: 2022-04-11
Rated 5 out of 5 by from Works great Was simple and awesome - if I can use it so can you
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Great Love TurboTax............................................................
Date published: 2022-04-11
Rated 1 out of 5 by from downloaded deluxe version: never again Although I successfully e-filed my federal taxes, I still cannot print off my state or federal returns because "something went wrong" with the PDF version, which also will not download. I don't know what to do. I will not be pleased to have to pay $25 to e-file my state return. I have used turbo tax for many years and never had this problem, ever. And the phone help is a nightmare, cannot get through to a human
Date published: 2022-04-11
Rated 5 out of 5 by from excellent excellence service was there untill i finished all
Date published: 2022-04-11
Rated 5 out of 5 by from Tubo Tax Gets Job Done Easy to use and tackles each tax area in an organized fashion. Explanation clear and concise.
Date published: 2022-04-11
Rated 3 out of 5 by from Confusing Charges This Year I've used Turbo Tax for the past few years. I've used it because it's a free, easy and straightforward service. But this year, it required me to upgrade from the free service plan and I was charged over $100 for this upgraded plan. I don't know why this upgrade was mandatory in order for me to file my return.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible it took at least 6 people to help me, countless hours on the phone with what I thought would be a very simple question for their "experts"..
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax Review - 2021 Tax Filing I've been using TurboTax now for over 20 years, and the Premier version for probably 10 years. Typically, I begin with the "Guide Me" feature and work to the end. Then I'll go through again and use the forms to help verify my train of thought and look for items I may have entered incorrectly. TurboTax will usually flag my mistakes as I make them, but it's good to double check. I like being able to work the options aspect with TurboTax and reviewing the TurboTax suggestions for the best tax filing results. Lastly, being able to download W2, investment and securities information is terrific!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1855
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great and easy easy, easy it was truly easy that's all there is to it
Date published: 2022-04-11
Rated 5 out of 5 by from Had a great experience Great experience. The full service was worth every penny!
Date published: 2022-04-11
Rated 5 out of 5 by from Works great Was simple and awesome - if I can use it so can you
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Great Love TurboTax............................................................
Date published: 2022-04-11
Rated 1 out of 5 by from downloaded deluxe version: never again Although I successfully e-filed my federal taxes, I still cannot print off my state or federal returns because "something went wrong" with the PDF version, which also will not download. I don't know what to do. I will not be pleased to have to pay $25 to e-file my state return. I have used turbo tax for many years and never had this problem, ever. And the phone help is a nightmare, cannot get through to a human
Date published: 2022-04-11
Rated 5 out of 5 by from excellent excellence service was there untill i finished all
Date published: 2022-04-11
Rated 5 out of 5 by from Tubo Tax Gets Job Done Easy to use and tackles each tax area in an organized fashion. Explanation clear and concise.
Date published: 2022-04-11
Rated 3 out of 5 by from Confusing Charges This Year I've used Turbo Tax for the past few years. I've used it because it's a free, easy and straightforward service. But this year, it required me to upgrade from the free service plan and I was charged over $100 for this upgraded plan. I don't know why this upgrade was mandatory in order for me to file my return.
Date published: 2022-04-11
Rated 1 out of 5 by from horrible it took at least 6 people to help me, countless hours on the phone with what I thought would be a very simple question for their "experts"..
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax Review - 2021 Tax Filing I've been using TurboTax now for over 20 years, and the Premier version for probably 10 years. Typically, I begin with the "Guide Me" feature and work to the end. Then I'll go through again and use the forms to help verify my train of thought and look for items I may have entered incorrectly. TurboTax will usually flag my mistakes as I make them, but it's good to double check. I like being able to work the options aspect with TurboTax and reviewing the TurboTax suggestions for the best tax filing results. Lastly, being able to download W2, investment and securities information is terrific!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 1855