TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great product I encountered a glitch that I couldn't get past. I spoke to a live expert. With her knowledge of the product, she helped me to find the error and I was able to complete my return.
Date published: 2021-05-10
Rated 1 out of 5 by from Can't submit electronically Software buggy, says it can submit electronically, but not supported. Other issues included the software forgets the K1 has been submitted and makes user fill in form to declare. Good luck getting any support
Date published: 2021-05-10
Rated 3 out of 5 by from Selling Put and Call Options big problem! Selling put or call options create transactions that will never have a cost basis. Your system does not recognize this and forced me to enter 0.00 into the cost basis for over 877 records. Very time consuming and needs to be fixed! It's a software issue that you need to review with all of the brokerage houses so that electronic transfers of these options fill in the cost field correctly.
Date published: 2021-05-10
Rated 2 out of 5 by from Too hard to get assistance Had trouble efiling State return and couldn't get assistance.
Date published: 2021-05-10
Rated 5 out of 5 by from Makes it easy. I got it done in 1 day, including sale of home. Yes.
Date published: 2021-05-10
Rated 1 out of 5 by from Trolled me Tricked me into thinking it was free ended up taking 80 so I’m only getting 30 back now
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome I enjoy Turbo Tax. I use it every year. I've never had an issue and I've been audited.
Date published: 2021-05-10
Rated 5 out of 5 by from so easy to use so easy and fast didnt even mind doing my taxes lol
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax Always a great experience! Easy to do! Would not want any other way
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is Outstanding The prompts walks you through the process by asking questions and makes the whole tax return easy. It searches for deductions, ones you may not have thought of. It helps you get the highest return possible for which you may be eligible. And there is help if you have questions.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is a great product I encountered a glitch that I couldn't get past. I spoke to a live expert. With her knowledge of the product, she helped me to find the error and I was able to complete my return.
Date published: 2021-05-10
Rated 1 out of 5 by from Can't submit electronically Software buggy, says it can submit electronically, but not supported. Other issues included the software forgets the K1 has been submitted and makes user fill in form to declare. Good luck getting any support
Date published: 2021-05-10
Rated 3 out of 5 by from Selling Put and Call Options big problem! Selling put or call options create transactions that will never have a cost basis. Your system does not recognize this and forced me to enter 0.00 into the cost basis for over 877 records. Very time consuming and needs to be fixed! It's a software issue that you need to review with all of the brokerage houses so that electronic transfers of these options fill in the cost field correctly.
Date published: 2021-05-10
Rated 2 out of 5 by from Too hard to get assistance Had trouble efiling State return and couldn't get assistance.
Date published: 2021-05-10
Rated 5 out of 5 by from Makes it easy. I got it done in 1 day, including sale of home. Yes.
Date published: 2021-05-10
Rated 1 out of 5 by from Trolled me Tricked me into thinking it was free ended up taking 80 so I’m only getting 30 back now
Date published: 2021-05-10
Rated 5 out of 5 by from Awesome I enjoy Turbo Tax. I use it every year. I've never had an issue and I've been audited.
Date published: 2021-05-10
Rated 5 out of 5 by from so easy to use so easy and fast didnt even mind doing my taxes lol
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax Always a great experience! Easy to do! Would not want any other way
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is Outstanding The prompts walks you through the process by asking questions and makes the whole tax return easy. It searches for deductions, ones you may not have thought of. It helps you get the highest return possible for which you may be eligible. And there is help if you have questions.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1854