TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Overpriced and it doesn't read submitted W2's I had to delete everything and enter my w2 manually because it didn't read my withheld state income tax was going to have me pay another $1,400. And it has the gall to charge $120 and bombard you with ads to upcharge every other page. Call your congressman and demand that the IRS be allowed to have an online filing system so these leeches won't steal you're money.
Date published: 2023-04-17
Rated 4 out of 5 by from Major Issue inside of Colorado State return - non Issue with the State Return. Would not let me Not donate to Colorado Special Fund. Turbo Tax auto filled the non profit of your choice line with $100 dollars and would not remove it. I eventually just filed with $100 going to a local food bank, but is an issue that needs to be looked at and fixed. Itried multiple avenues to remedy short of calling, as filing is around corner. Pretty crappy......
Date published: 2023-04-17
Rated 5 out of 5 by from Way better than last year! This year Turbo tax was so easy. I was completed in under an hour. It pr-filled out most of the information and I had to do very little data entry. Also, all the questions we asked automatically and it was just a click of button to move along to the next questions. So easy and put me at complete peace of mind.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and helpful! Turbo Tax is easy to use! Helpful ways to check all that we are completing!
Date published: 2023-04-17
Rated 5 out of 5 by from Impressive I liked few agents very knowledgeable and very courteous. TurboTax is really very helpful Tax filling tool
Date published: 2023-04-17
Rated 1 out of 5 by from Painful and inaccurate The automated processes get too many things wrong, leading to a lot of manual effort to fix to avoid overpaying.
Date published: 2023-04-17
Rated 5 out of 5 by from Loved it I loved the tax preparation experience, loved it all the way
Date published: 2023-04-17
Rated 1 out of 5 by from FYI: Can't E-File With Non-Resident Spouse The whole reason I got TurboTax was to e-file. I live and work abroad, so this is much more secure than filing by mail. But at the least minute, TurboTax won't let me efile because it requires a spousal SSN. My spouse is a non-resident abroad, who doesn't have a SSN. Their help section literally says to print it out and white out the number, as it keeps coming up as an "error" not to list it. I checked and other competitors allow filing without this. From what I saw online, this has been an issue for years and has not been addressed.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is easy quick and easy for people who dont really understand these kinds of things
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Again Easy to use. Assistance available at every step. Useful information is available as needed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Overpriced and it doesn't read submitted W2's I had to delete everything and enter my w2 manually because it didn't read my withheld state income tax was going to have me pay another $1,400. And it has the gall to charge $120 and bombard you with ads to upcharge every other page. Call your congressman and demand that the IRS be allowed to have an online filing system so these leeches won't steal you're money.
Date published: 2023-04-17
Rated 4 out of 5 by from Major Issue inside of Colorado State return - non Issue with the State Return. Would not let me Not donate to Colorado Special Fund. Turbo Tax auto filled the non profit of your choice line with $100 dollars and would not remove it. I eventually just filed with $100 going to a local food bank, but is an issue that needs to be looked at and fixed. Itried multiple avenues to remedy short of calling, as filing is around corner. Pretty crappy......
Date published: 2023-04-17
Rated 5 out of 5 by from Way better than last year! This year Turbo tax was so easy. I was completed in under an hour. It pr-filled out most of the information and I had to do very little data entry. Also, all the questions we asked automatically and it was just a click of button to move along to the next questions. So easy and put me at complete peace of mind.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and helpful! Turbo Tax is easy to use! Helpful ways to check all that we are completing!
Date published: 2023-04-17
Rated 5 out of 5 by from Impressive I liked few agents very knowledgeable and very courteous. TurboTax is really very helpful Tax filling tool
Date published: 2023-04-17
Rated 1 out of 5 by from Painful and inaccurate The automated processes get too many things wrong, leading to a lot of manual effort to fix to avoid overpaying.
Date published: 2023-04-17
Rated 5 out of 5 by from Loved it I loved the tax preparation experience, loved it all the way
Date published: 2023-04-17
Rated 1 out of 5 by from FYI: Can't E-File With Non-Resident Spouse The whole reason I got TurboTax was to e-file. I live and work abroad, so this is much more secure than filing by mail. But at the least minute, TurboTax won't let me efile because it requires a spousal SSN. My spouse is a non-resident abroad, who doesn't have a SSN. Their help section literally says to print it out and white out the number, as it keeps coming up as an "error" not to list it. I checked and other competitors allow filing without this. From what I saw online, this has been an issue for years and has not been addressed.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is easy quick and easy for people who dont really understand these kinds of things
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Again Easy to use. Assistance available at every step. Useful information is available as needed.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853