TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from It was easy First time using TurboTax and it was easy breezy, definitely will use again
Date published: 2022-04-13
Rated 4 out of 5 by from Great service ! Turbo tax is great and free if you file only your W-2. They don’t tell you that if you upload more documents that you will move from the basic (free) tax service to the more deluxe tax filling package which costs over two hundred dollars.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax I'm a visual person so it took me a little longer to complete my taxes. I would like to see a visual picture when clicking on more information.
Date published: 2022-04-13
Rated 5 out of 5 by from Quick and easy Efficient for those who procrastinate or don't look forward to this.
Date published: 2022-04-13
Rated 5 out of 5 by from great easy clear Great if everything goes through great experience mahalo
Date published: 2022-04-13
Rated 3 out of 5 by from TURBOTAX PREMIER COUPLE HANGUPS THIS YEAR I have always used TurboTax Deluxe for 20 years straight but this year it was recommended to use Premier edition because I sold a second home... that being said it was not easy trying to find the correct avenue to input my information regarding this one factor. I also was having trouble deleting a form I accidently answered Yes- I have another... I love Turbo Tax and have recommended its user friendly format to many. This year not so easy please tweek the entry of second home sale to make it easier and reassure users they have done it right because I am very familiar with the program but this drove me nuts. I spent several hours to make sure I entered everything correctly because the tweets I read on the subject where not current and I see others also have the same kind of issues. Much appreciated updated needed.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax is confusing The interaction between Intuit, TurboTax, online, download, have I paid, what have I paid for, do I need to pay for advance, do I have it already or not, hmm, let me look, oh so confusing! You can surely do better.
Date published: 2022-04-13
Rated 4 out of 5 by from Fairly easy The program was fairly easy to use and walked you through entering everything needed.
Date published: 2022-04-13
Rated 5 out of 5 by from Wonderful Service Excellent support online!! The tax experts work hard with you to make sure everything is right!
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax did a superb job We really love the guidance we got along the way and the ability to go back and fix things that we had messed up along the way. This is a very very friendly program.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was easy First time using TurboTax and it was easy breezy, definitely will use again
Date published: 2022-04-13
Rated 4 out of 5 by from Great service ! Turbo tax is great and free if you file only your W-2. They don’t tell you that if you upload more documents that you will move from the basic (free) tax service to the more deluxe tax filling package which costs over two hundred dollars.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax I'm a visual person so it took me a little longer to complete my taxes. I would like to see a visual picture when clicking on more information.
Date published: 2022-04-13
Rated 5 out of 5 by from Quick and easy Efficient for those who procrastinate or don't look forward to this.
Date published: 2022-04-13
Rated 5 out of 5 by from great easy clear Great if everything goes through great experience mahalo
Date published: 2022-04-13
Rated 3 out of 5 by from TURBOTAX PREMIER COUPLE HANGUPS THIS YEAR I have always used TurboTax Deluxe for 20 years straight but this year it was recommended to use Premier edition because I sold a second home... that being said it was not easy trying to find the correct avenue to input my information regarding this one factor. I also was having trouble deleting a form I accidently answered Yes- I have another... I love Turbo Tax and have recommended its user friendly format to many. This year not so easy please tweek the entry of second home sale to make it easier and reassure users they have done it right because I am very familiar with the program but this drove me nuts. I spent several hours to make sure I entered everything correctly because the tweets I read on the subject where not current and I see others also have the same kind of issues. Much appreciated updated needed.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax is confusing The interaction between Intuit, TurboTax, online, download, have I paid, what have I paid for, do I need to pay for advance, do I have it already or not, hmm, let me look, oh so confusing! You can surely do better.
Date published: 2022-04-13
Rated 4 out of 5 by from Fairly easy The program was fairly easy to use and walked you through entering everything needed.
Date published: 2022-04-13
Rated 5 out of 5 by from Wonderful Service Excellent support online!! The tax experts work hard with you to make sure everything is right!
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax did a superb job We really love the guidance we got along the way and the ability to go back and fix things that we had messed up along the way. This is a very very friendly program.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1853