TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy and intuitive my experience felt very streamlined, all the parts i didn't understand were explained (such as employee vehicle expenses), and overall i felt comfortable with the sequence of information i had to enter.
Date published: 2021-05-10
Rated 5 out of 5 by from NEVER USE ANY OTHER SOFTWARE AGAIN LOVE IT BEST EVER. LOVE THAT ALL MY INFO IS SAVED AND TRANSFERRED YEAR AFTER YEAR
Date published: 2021-05-10
Rated 1 out of 5 by from difficult to use Trying to get answer to a question and having no luck. Not user friendly
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great! As always, using Turbo Tx is very helpful in assisting me with knowing what to do every step of the process. I did talk to a rep because I didn't know where to find my business expense section and she was very patient and helpful - I can't remember her name.
Date published: 2021-05-10
Rated 5 out of 5 by from very helpful and easy to use the expert i spoke with was very courteous, knowledgable and very helpful.
Date published: 2021-05-10
Rated 5 out of 5 by from Free and Easy I use Turbo Tax every year to file and Ive never been let down.
Date published: 2021-05-10
Rated 5 out of 5 by from They were very helpful and patient Lastar was very nice, helpful, kind and patient. Made sure I could do the rest on my own
Date published: 2021-05-10
Rated 5 out of 5 by from yes great stuff, really enjoyed how easy everything was
Date published: 2021-05-10
Rated 5 out of 5 by from Smooth and Consistent. Always easy to use, even in relatively complex situations (rentals, home mortgage). Does need to be FIXED to reflect proper treatment of Virginia car personal property tax, which you have to file under BOATS! The registration fee in VA is not deductible because it is based on weight, but the personal property tax is deductible because it is based on value.
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax is OK. I've have used turbo tax for years. It works well. I couldn't do taxes without it. But there are changes I would like. For example, double clicking on a calculated field used to go back to the source. Now it only does it for a few fields, not all. The easy step font is too small. I would like an option to change the size in the preferences. I have a huge screen and have room to see things bigger. I can change the magnification in form view, but would like it to keep the window size set when first opening the file. The help windows also need to set the size of the font in prefs. I can barely read it. State filing should be free, just like Federal filing.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and intuitive my experience felt very streamlined, all the parts i didn't understand were explained (such as employee vehicle expenses), and overall i felt comfortable with the sequence of information i had to enter.
Date published: 2021-05-10
Rated 5 out of 5 by from NEVER USE ANY OTHER SOFTWARE AGAIN LOVE IT BEST EVER. LOVE THAT ALL MY INFO IS SAVED AND TRANSFERRED YEAR AFTER YEAR
Date published: 2021-05-10
Rated 1 out of 5 by from difficult to use Trying to get answer to a question and having no luck. Not user friendly
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great! As always, using Turbo Tx is very helpful in assisting me with knowing what to do every step of the process. I did talk to a rep because I didn't know where to find my business expense section and she was very patient and helpful - I can't remember her name.
Date published: 2021-05-10
Rated 5 out of 5 by from very helpful and easy to use the expert i spoke with was very courteous, knowledgable and very helpful.
Date published: 2021-05-10
Rated 5 out of 5 by from Free and Easy I use Turbo Tax every year to file and Ive never been let down.
Date published: 2021-05-10
Rated 5 out of 5 by from They were very helpful and patient Lastar was very nice, helpful, kind and patient. Made sure I could do the rest on my own
Date published: 2021-05-10
Rated 5 out of 5 by from yes great stuff, really enjoyed how easy everything was
Date published: 2021-05-10
Rated 5 out of 5 by from Smooth and Consistent. Always easy to use, even in relatively complex situations (rentals, home mortgage). Does need to be FIXED to reflect proper treatment of Virginia car personal property tax, which you have to file under BOATS! The registration fee in VA is not deductible because it is based on weight, but the personal property tax is deductible because it is based on value.
Date published: 2021-05-10
Rated 4 out of 5 by from TurboTax is OK. I've have used turbo tax for years. It works well. I couldn't do taxes without it. But there are changes I would like. For example, double clicking on a calculated field used to go back to the source. Now it only does it for a few fields, not all. The easy step font is too small. I would like an option to change the size in the preferences. I have a huge screen and have room to see things bigger. I can change the magnification in form view, but would like it to keep the window size set when first opening the file. The help windows also need to set the size of the font in prefs. I can barely read it. State filing should be free, just like Federal filing.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1853