TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Makes things easy autofills alot of fields to help you move along faster
Date published: 2021-05-07
Rated 4 out of 5 by from some good, some not so good I encountered several level 1 tech support people that did not understand the platform. Also, I knew more about taxes than they did. Eventually, I figured out how to fix my issues primarily on my own. But I also had a CPA help a little at the very end.
Date published: 2021-05-07
Rated 5 out of 5 by from Love Turbo Tax I use it every year for my business and my personal taxes. Works well for me.
Date published: 2021-05-07
Rated 5 out of 5 by from Highly recommend So easy with shirleys help. Couldn’t have done it without her.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax great help is always available 99% of the representatives are very helpful and knowledgeable
Date published: 2021-05-07
Rated 3 out of 5 by from Turbotax is pretty good I have used Turbotax (and a Mac) for many years. This is the first time I am writing a review. I see an evolution has been occurring. As I recall, Turbotax was less certain of what a user desired and so the steps were more dogmatic. I found it easier to jump into and out of EasySteps. It is here that I found Turbotax less than intuitive. Now that I have finished calculating my taxes, filing and printing my state return was less than obvious. After filing my federal taxes, all that I needed to do was to print the state forms to mail in. I've already done them, but I had to stop and resume at a later time. Where is the print state forms? I do not wish to reenter them nor review them. I just want print them. Okay, I can and do succeed. Then I am reviewing the paper copy. On the bottom of some pages it says, "Keep a copy of this schedule for your records". Since I am presuming I am keeping a copy of my return anyway, what does this mean? Does it mean, "Do not return with my printed forms?"
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax works for me Turbo Tax works for me most of the time. However, I need to do some studying on my own in certain situations.
Date published: 2021-05-07
Rated 5 out of 5 by from Very Helpfull That time to do taxes again. Thanks to turbotax you save money to process your information and they guide you step by step to get all your money back. Thank you!
Date published: 2021-05-07
Rated 5 out of 5 by from TURBO TAX IS AWESOME AWESOME, HAD A FEW QUESTIONS SOMEONE CALLED ME RIGHT AWAY AND PUT ME TO EASE
Date published: 2021-05-07
Rated 5 out of 5 by from I love Turbo Tax. Very pleasant and helpful. She was very considerate.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1852
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Makes things easy autofills alot of fields to help you move along faster
Date published: 2021-05-07
Rated 4 out of 5 by from some good, some not so good I encountered several level 1 tech support people that did not understand the platform. Also, I knew more about taxes than they did. Eventually, I figured out how to fix my issues primarily on my own. But I also had a CPA help a little at the very end.
Date published: 2021-05-07
Rated 5 out of 5 by from Love Turbo Tax I use it every year for my business and my personal taxes. Works well for me.
Date published: 2021-05-07
Rated 5 out of 5 by from Highly recommend So easy with shirleys help. Couldn’t have done it without her.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax great help is always available 99% of the representatives are very helpful and knowledgeable
Date published: 2021-05-07
Rated 3 out of 5 by from Turbotax is pretty good I have used Turbotax (and a Mac) for many years. This is the first time I am writing a review. I see an evolution has been occurring. As I recall, Turbotax was less certain of what a user desired and so the steps were more dogmatic. I found it easier to jump into and out of EasySteps. It is here that I found Turbotax less than intuitive. Now that I have finished calculating my taxes, filing and printing my state return was less than obvious. After filing my federal taxes, all that I needed to do was to print the state forms to mail in. I've already done them, but I had to stop and resume at a later time. Where is the print state forms? I do not wish to reenter them nor review them. I just want print them. Okay, I can and do succeed. Then I am reviewing the paper copy. On the bottom of some pages it says, "Keep a copy of this schedule for your records". Since I am presuming I am keeping a copy of my return anyway, what does this mean? Does it mean, "Do not return with my printed forms?"
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax works for me Turbo Tax works for me most of the time. However, I need to do some studying on my own in certain situations.
Date published: 2021-05-07
Rated 5 out of 5 by from Very Helpfull That time to do taxes again. Thanks to turbotax you save money to process your information and they guide you step by step to get all your money back. Thank you!
Date published: 2021-05-07
Rated 5 out of 5 by from TURBO TAX IS AWESOME AWESOME, HAD A FEW QUESTIONS SOMEONE CALLED ME RIGHT AWAY AND PUT ME TO EASE
Date published: 2021-05-07
Rated 5 out of 5 by from I love Turbo Tax. Very pleasant and helpful. She was very considerate.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1852