TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Melanie was a life saver Our initial experience with TurboTax was not great but Melanie was able to step in and really help.
Date published: 2022-06-27
Rated 5 out of 5 by from TURBO TAX IS #1 MY EXPERIANCE WAS A WINNER USING TURBO TAX THEY ARE #1
Date published: 2022-06-27
Rated 4 out of 5 by from Awesome It was a good one and help me figure out how to do my taxes on my own good for a beginners
Date published: 2022-06-27
Rated 5 out of 5 by from Great and easy process Taxes stink, but Jennifer made the process simple and easy! Just a few simple questions and that was it!
Date published: 2022-06-27
Rated 5 out of 5 by from TurboTax is awesome TurboTax was a quick and easy way for doing my taxes
Date published: 2022-06-27
Rated 1 out of 5 by from Took months to complete. I was bounced between at least 3 different experts over a couple month period
Date published: 2022-06-27
Rated 5 out of 5 by from EASY TO USE THE SOFTWARE WALKS YOU THROUGH ALL THE QUESTIONS. THE FILING PROCESS WAS EASY.
Date published: 2022-06-27
Rated 4 out of 5 by from Friendly service during my difficult return I had an unusual filing this year, and I really needed the assistance of someone who knew cryptocurrency. My initial expert with experience inexplicably disappeared and I was assigned someone else. It honestly did not inspire confidence when it took some back and forth with the escalated team to determine the correct tax rate for cryptocurrency that I held for 8 years. There was also a final omission of my prepaid tax to the state which would have cost me another $4480 had I not spoke up about prepaying it. In the end, the return appears to be correct after a lot of back and forth. Even with all of that, the price of the advanced service is very competitive and still worth doing in the end.
Date published: 2022-06-27
Rated 5 out of 5 by from TurboTax is excellent!!! I love how they help you out. If you don't understand the question, they have other ways to explain it
Date published: 2022-06-27
Rated 2 out of 5 by from too expensive Found out after I paid that could have done for free but it was too hard to find the free version. I did this return for my son who is low income.
Date published: 2022-06-27
All TurboTax® Offerings Reviews - Page 186
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Melanie was a life saver Our initial experience with TurboTax was not great but Melanie was able to step in and really help.
Date published: 2022-06-27
Rated 5 out of 5 by from TURBO TAX IS #1 MY EXPERIANCE WAS A WINNER USING TURBO TAX THEY ARE #1
Date published: 2022-06-27
Rated 4 out of 5 by from Awesome It was a good one and help me figure out how to do my taxes on my own good for a beginners
Date published: 2022-06-27
Rated 5 out of 5 by from Great and easy process Taxes stink, but Jennifer made the process simple and easy! Just a few simple questions and that was it!
Date published: 2022-06-27
Rated 5 out of 5 by from TurboTax is awesome TurboTax was a quick and easy way for doing my taxes
Date published: 2022-06-27
Rated 1 out of 5 by from Took months to complete. I was bounced between at least 3 different experts over a couple month period
Date published: 2022-06-27
Rated 5 out of 5 by from EASY TO USE THE SOFTWARE WALKS YOU THROUGH ALL THE QUESTIONS. THE FILING PROCESS WAS EASY.
Date published: 2022-06-27
Rated 4 out of 5 by from Friendly service during my difficult return I had an unusual filing this year, and I really needed the assistance of someone who knew cryptocurrency. My initial expert with experience inexplicably disappeared and I was assigned someone else. It honestly did not inspire confidence when it took some back and forth with the escalated team to determine the correct tax rate for cryptocurrency that I held for 8 years. There was also a final omission of my prepaid tax to the state which would have cost me another $4480 had I not spoke up about prepaying it. In the end, the return appears to be correct after a lot of back and forth. Even with all of that, the price of the advanced service is very competitive and still worth doing in the end.
Date published: 2022-06-27
Rated 5 out of 5 by from TurboTax is excellent!!! I love how they help you out. If you don't understand the question, they have other ways to explain it
Date published: 2022-06-27
Rated 2 out of 5 by from too expensive Found out after I paid that could have done for free but it was too hard to find the free version. I did this return for my son who is low income.
Date published: 2022-06-27
All TurboTax® Offerings Reviews - Page 186