TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from have to pay extra for certain things Had to pay extra due to interest on student loan and it wouldn't allow me to file unless i upgraded
Date published: 2021-03-29
Rated 4 out of 5 by from TurboTax 2020 a bit challenging Overall TurboTax is easy to use, but this year, 2020, it was a bit challenging given that it didn't ask the correct questions for someone in the household that has retired. That portion should be udated.
Date published: 2021-03-29
Rated 3 out of 5 by from Turbo Tax is getting out of control I enjoy using Tirbo tax bit it’s absolutely ridiculous you want to charge an extra $40.00 due to the request to take fees out of return. As well the cost of services is just ridiculous for what you actually do. Although I do enjoy using Tirbo tax because it is easy to use.
Date published: 2021-03-29
Rated 5 out of 5 by from Cynda was great Tax time is always a trying time for me. Cynda helped me greatly and explained things in such a way I could understand. She was very professional. She was also very nice
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome The program is self explanatory and straight to the point.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use Interview mode is easy to use and fill in the required information
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is great Diana was amazing and very helpful she's a great worker and person
Date published: 2021-03-29
Rated 2 out of 5 by from Turbo Tax will not refund state E-FILE fee Turbo Tax cannot fit problem for tax returns being rejected for E-FILE with a deceased spouse. Also will not refund E-File fee for state return when rejected.
Date published: 2021-03-29
Rated 5 out of 5 by from Great! Simple and Easy, Quick and simple to follow. Thank You
Date published: 2021-03-29
Rated 1 out of 5 by from way to expensive being on a set income and I thought "turbo tax" was less expensive is a joke!!! this will be the last year I will be using this "turbo Tax"
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 1847
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from have to pay extra for certain things Had to pay extra due to interest on student loan and it wouldn't allow me to file unless i upgraded
Date published: 2021-03-29
Rated 4 out of 5 by from TurboTax 2020 a bit challenging Overall TurboTax is easy to use, but this year, 2020, it was a bit challenging given that it didn't ask the correct questions for someone in the household that has retired. That portion should be udated.
Date published: 2021-03-29
Rated 3 out of 5 by from Turbo Tax is getting out of control I enjoy using Tirbo tax bit it’s absolutely ridiculous you want to charge an extra $40.00 due to the request to take fees out of return. As well the cost of services is just ridiculous for what you actually do. Although I do enjoy using Tirbo tax because it is easy to use.
Date published: 2021-03-29
Rated 5 out of 5 by from Cynda was great Tax time is always a trying time for me. Cynda helped me greatly and explained things in such a way I could understand. She was very professional. She was also very nice
Date published: 2021-03-29
Rated 5 out of 5 by from Awesome The program is self explanatory and straight to the point.
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use Interview mode is easy to use and fill in the required information
Date published: 2021-03-29
Rated 5 out of 5 by from TurboTax is great Diana was amazing and very helpful she's a great worker and person
Date published: 2021-03-29
Rated 2 out of 5 by from Turbo Tax will not refund state E-FILE fee Turbo Tax cannot fit problem for tax returns being rejected for E-FILE with a deceased spouse. Also will not refund E-File fee for state return when rejected.
Date published: 2021-03-29
Rated 5 out of 5 by from Great! Simple and Easy, Quick and simple to follow. Thank You
Date published: 2021-03-29
Rated 1 out of 5 by from way to expensive being on a set income and I thought "turbo tax" was less expensive is a joke!!! this will be the last year I will be using this "turbo Tax"
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 1847