TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I really like the convenience and the expertise Way to go another year helping me help my mother get her tax return squared away, efficiently.
Date published: 2023-04-17
Rated 2 out of 5 by from Non-Disclosure of return processing fee NO WHERE did TurboTax disclose at $39 "Refund Processing Fee" until time of billing. It then shows up as an option, as if you could change it by not paying with your refund. Its quite deceptive and feels underhanded. Otherwise the price of the paid service is fair. I would have compared my filing with a competitor and probably will next year due to this.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy To Use Organized, functional, simplistic, I will continue to use this software in the future!
Date published: 2023-04-17
Rated 4 out of 5 by from Fairly smooth filing of self-employed return Turbo Tax has made it possible for me to do my own taxes for almost a decade now. I am self-employed so i don't think i would be able to do this without TurboTax. I appreciate their product. It is getting pricey though in recent years; that's the only thing that keeps me from giving it a full 5 rating.
Date published: 2023-04-17
Rated 3 out of 5 by from Slow updates and some minor confusion Overall what I expected, but it seems like the software is tarnished. Just went through two updates before filing that took 10 minuts.
Date published: 2023-04-17
Rated 5 out of 5 by from The Best and Only way to file your taxes! Simple to use! TT askes the questions and you click or input the answers.
Date published: 2023-04-17
Rated 3 out of 5 by from Inconsistencies between online & CD versions There are some inconsistencies between the online & CD versions. Different questions were asked which yielded in different refunds (online gave me higher refund). Something to check & reconcile to ensure consistency.
Date published: 2023-04-17
Rated 5 out of 5 by from Yay Turbo Tax! Took a while, but I and my wife were tag-teaming the returns so that's on us!
Date published: 2023-04-17
Rated 2 out of 5 by from FEES KEEP GOING UP More difficult and 28 minutes was not even close to time to file
Date published: 2023-04-17
Rated 5 out of 5 by from Fairly quick and fairly easy Filing taxes is NEVER quick and easy, but TurboTax made it as quick and easy as possible. I was asked a lot questions that I never would have thought to ask.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1843
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I really like the convenience and the expertise Way to go another year helping me help my mother get her tax return squared away, efficiently.
Date published: 2023-04-17
Rated 2 out of 5 by from Non-Disclosure of return processing fee NO WHERE did TurboTax disclose at $39 "Refund Processing Fee" until time of billing. It then shows up as an option, as if you could change it by not paying with your refund. Its quite deceptive and feels underhanded. Otherwise the price of the paid service is fair. I would have compared my filing with a competitor and probably will next year due to this.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy To Use Organized, functional, simplistic, I will continue to use this software in the future!
Date published: 2023-04-17
Rated 4 out of 5 by from Fairly smooth filing of self-employed return Turbo Tax has made it possible for me to do my own taxes for almost a decade now. I am self-employed so i don't think i would be able to do this without TurboTax. I appreciate their product. It is getting pricey though in recent years; that's the only thing that keeps me from giving it a full 5 rating.
Date published: 2023-04-17
Rated 3 out of 5 by from Slow updates and some minor confusion Overall what I expected, but it seems like the software is tarnished. Just went through two updates before filing that took 10 minuts.
Date published: 2023-04-17
Rated 5 out of 5 by from The Best and Only way to file your taxes! Simple to use! TT askes the questions and you click or input the answers.
Date published: 2023-04-17
Rated 3 out of 5 by from Inconsistencies between online & CD versions There are some inconsistencies between the online & CD versions. Different questions were asked which yielded in different refunds (online gave me higher refund). Something to check & reconcile to ensure consistency.
Date published: 2023-04-17
Rated 5 out of 5 by from Yay Turbo Tax! Took a while, but I and my wife were tag-teaming the returns so that's on us!
Date published: 2023-04-17
Rated 2 out of 5 by from FEES KEEP GOING UP More difficult and 28 minutes was not even close to time to file
Date published: 2023-04-17
Rated 5 out of 5 by from Fairly quick and fairly easy Filing taxes is NEVER quick and easy, but TurboTax made it as quick and easy as possible. I was asked a lot questions that I never would have thought to ask.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1843