TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
AJC86 from
Always quick and easy!
This is our 8th year using TurboTax. The process is always quick and easy. We wouldn't use any other service!
Date published: 2023-03-05
Rated 5 out of 5 by
Susan7052 from
always easy to use
Excellent online expert/excellent service all my question regarding real estate were answered,
Date published: 2023-03-05
Rated 5 out of 5 by
may4 from
Turbo Tax is Excellent - User Friendly
Each page walks you through with great explanations. Makes it easy to do it yourself.
Date published: 2023-03-05
Rated 2 out of 5 by
MarLyn127 from
Not consistent
I previously used the version that you buy in the store, but this year I decided to do all online version. That was a mistake. When you buy the version in the store, it is cheaper in the long run. Instead of paying $59 and then state refund cost of $19. I had to pay $118 to file both federal and state. Such a huge disappointment.
Date published: 2023-03-05
Rated 4 out of 5 by
pdjc68 from
easy to use
easy to use; great support staff; affordable; fast
Date published: 2023-03-05
Rated 4 out of 5 by
NMT WA from
Need Full Disclosure of Tiers of Services Upfront
When you start out with a "Full Service" with a certain fee, you don't really know what that means until all the add-ons are tallied. By then, the original quoted "Full Service" fee is meaningless because you are not really getting the full service unless you have paid for the add-ons and you get a price shock. It would be very helpful and transparent if the costs of the add-ons are fully listed before starting the filing.
Date published: 2023-03-05
Rated 4 out of 5 by
Nancy 1975 from
I thought it was great.
It was simple to use. I have used it for the past several years.
Date published: 2023-03-05
Rated 5 out of 5 by
Ladeej from
"Love ,Love, Love It was easy and painless
The step by step instructions was very helpful, you just can't go wrong.
Date published: 2023-03-05
Rated 3 out of 5 by
RGWE from
Overly repetitive rechecks, confuSING
Repetitive questions and rechecks. confusing instructions especially for 1099-R location.in software.
Date published: 2023-03-05
Rated 5 out of 5 by
d0wnt0wn from
quick and thorough
got it done in just over an hour. now time to cut the grass
All TurboTax® Offerings Reviews - Page 1842
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AJC86 from
Always quick and easy!
This is our 8th year using TurboTax. The process is always quick and easy. We wouldn't use any other service!
Date published: 2023-03-05
Rated 5 out of 5 by
Susan7052 from
always easy to use
Excellent online expert/excellent service all my question regarding real estate were answered,
Date published: 2023-03-05
Rated 5 out of 5 by
may4 from
Turbo Tax is Excellent - User Friendly
Each page walks you through with great explanations. Makes it easy to do it yourself.
Date published: 2023-03-05
Rated 2 out of 5 by
MarLyn127 from
Not consistent
I previously used the version that you buy in the store, but this year I decided to do all online version. That was a mistake. When you buy the version in the store, it is cheaper in the long run. Instead of paying $59 and then state refund cost of $19. I had to pay $118 to file both federal and state. Such a huge disappointment.
Date published: 2023-03-05
Rated 4 out of 5 by
pdjc68 from
easy to use
easy to use; great support staff; affordable; fast
Date published: 2023-03-05
Rated 4 out of 5 by
NMT WA from
Need Full Disclosure of Tiers of Services Upfront
When you start out with a "Full Service" with a certain fee, you don't really know what that means until all the add-ons are tallied. By then, the original quoted "Full Service" fee is meaningless because you are not really getting the full service unless you have paid for the add-ons and you get a price shock. It would be very helpful and transparent if the costs of the add-ons are fully listed before starting the filing.
Date published: 2023-03-05
Rated 4 out of 5 by
Nancy 1975 from
I thought it was great.
It was simple to use. I have used it for the past several years.
Date published: 2023-03-05
Rated 5 out of 5 by
Ladeej from
"Love ,Love, Love It was easy and painless
The step by step instructions was very helpful, you just can't go wrong.
Date published: 2023-03-05
Rated 3 out of 5 by
RGWE from
Overly repetitive rechecks, confuSING
Repetitive questions and rechecks. confusing instructions especially for 1099-R location.in software.
Date published: 2023-03-05
Rated 5 out of 5 by
d0wnt0wn from
quick and thorough
got it done in just over an hour. now time to cut the grass
All TurboTax® Offerings Reviews - Page 1842
Date published: 2023-03-05