TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always quick and easy! This is our 8th year using TurboTax. The process is always quick and easy. We wouldn't use any other service!
Date published: 2023-03-05
Rated 5 out of 5 by from always easy to use Excellent online expert/excellent service all my question regarding real estate were answered,
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is Excellent - User Friendly Each page walks you through with great explanations. Makes it easy to do it yourself.
Date published: 2023-03-05
Rated 2 out of 5 by from Not consistent I previously used the version that you buy in the store, but this year I decided to do all online version. That was a mistake. When you buy the version in the store, it is cheaper in the long run. Instead of paying $59 and then state refund cost of $19. I had to pay $118 to file both federal and state. Such a huge disappointment.
Date published: 2023-03-05
Rated 4 out of 5 by from easy to use easy to use; great support staff; affordable; fast
Date published: 2023-03-05
Rated 4 out of 5 by from Need Full Disclosure of Tiers of Services Upfront When you start out with a "Full Service" with a certain fee, you don't really know what that means until all the add-ons are tallied. By then, the original quoted "Full Service" fee is meaningless because you are not really getting the full service unless you have paid for the add-ons and you get a price shock. It would be very helpful and transparent if the costs of the add-ons are fully listed before starting the filing.
Date published: 2023-03-05
Rated 4 out of 5 by from I thought it was great. It was simple to use. I have used it for the past several years.
Date published: 2023-03-05
Rated 5 out of 5 by from "Love ,Love, Love It was easy and painless The step by step instructions was very helpful, you just can't go wrong.
Date published: 2023-03-05
Rated 3 out of 5 by from Overly repetitive rechecks, confuSING Repetitive questions and rechecks. confusing instructions especially for 1099-R location.in software.
Date published: 2023-03-05
Rated 5 out of 5 by from quick and thorough got it done in just over an hour. now time to cut the grass
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 1842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always quick and easy! This is our 8th year using TurboTax. The process is always quick and easy. We wouldn't use any other service!
Date published: 2023-03-05
Rated 5 out of 5 by from always easy to use Excellent online expert/excellent service all my question regarding real estate were answered,
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is Excellent - User Friendly Each page walks you through with great explanations. Makes it easy to do it yourself.
Date published: 2023-03-05
Rated 2 out of 5 by from Not consistent I previously used the version that you buy in the store, but this year I decided to do all online version. That was a mistake. When you buy the version in the store, it is cheaper in the long run. Instead of paying $59 and then state refund cost of $19. I had to pay $118 to file both federal and state. Such a huge disappointment.
Date published: 2023-03-05
Rated 4 out of 5 by from easy to use easy to use; great support staff; affordable; fast
Date published: 2023-03-05
Rated 4 out of 5 by from Need Full Disclosure of Tiers of Services Upfront When you start out with a "Full Service" with a certain fee, you don't really know what that means until all the add-ons are tallied. By then, the original quoted "Full Service" fee is meaningless because you are not really getting the full service unless you have paid for the add-ons and you get a price shock. It would be very helpful and transparent if the costs of the add-ons are fully listed before starting the filing.
Date published: 2023-03-05
Rated 4 out of 5 by from I thought it was great. It was simple to use. I have used it for the past several years.
Date published: 2023-03-05
Rated 5 out of 5 by from "Love ,Love, Love It was easy and painless The step by step instructions was very helpful, you just can't go wrong.
Date published: 2023-03-05
Rated 3 out of 5 by from Overly repetitive rechecks, confuSING Repetitive questions and rechecks. confusing instructions especially for 1099-R location.in software.
Date published: 2023-03-05
Rated 5 out of 5 by from quick and thorough got it done in just over an hour. now time to cut the grass
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 1842