TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Quick and easy Turbo tax is easy to use and understand. I did have to use the “chat” and even that was easy and the person I was chatting with helped me out. Very pleased.
Date published: 2022-04-12
Rated 5 out of 5 by from Painless I highly recommend the extra service, it was worth every penny! Michael was the best I could have, I was fortunate. Sara at the beginning was so helpful as well, so kind and patient.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is a great help Being able to walk thru every topic with explantions is a great help to navigate thru the tax forms. We would be lost if we did not have TurboTax as we have used it for many years
Date published: 2022-04-12
Rated 1 out of 5 by from Lots of bugs and errors in calculations. Lots of bugs and errors in calculations. Last year I used Turbo Tax 2020 and paid more then $1600 Federal Tax. Fortunately, I got the refund from IRS later. This year the same error occurred and there is no way to override in Turbo Tax 2021. Hope I will get refund from IRS again when they reviewed my Tax return.
Date published: 2022-04-12
Rated 4 out of 5 by from Trusting Turbo Tax You fill out all the forms and enter all the data and hope that it was all done correctly. You rely on Turbo Tax that everything is done correctly. I've used it for many years and never had a problem. Just hope this year is the same.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax Excellent last year and now. Recommend to everyone who's on a budget and doesn't have any time.
Date published: 2022-04-12
Rated 4 out of 5 by from Yeah I don’t think you should be forced to do this review.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Awesome!! My experience using Turbo Tax was very easy I recommend everyone to use it.
Date published: 2022-04-12
Rated 1 out of 5 by from unsatisfied Terrible experience trying to enter information from an HGR Liquidating Trust REIT, took over 3 full days trying to get resolved without a good answer, gave up. Will use H&R Block next time.
Date published: 2022-04-12
Rated 5 out of 5 by from GREAT Experience!! It was quick & easy!! They explained everything which was good.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1841
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Turbo tax is easy to use and understand. I did have to use the “chat” and even that was easy and the person I was chatting with helped me out. Very pleased.
Date published: 2022-04-12
Rated 5 out of 5 by from Painless I highly recommend the extra service, it was worth every penny! Michael was the best I could have, I was fortunate. Sara at the beginning was so helpful as well, so kind and patient.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is a great help Being able to walk thru every topic with explantions is a great help to navigate thru the tax forms. We would be lost if we did not have TurboTax as we have used it for many years
Date published: 2022-04-12
Rated 1 out of 5 by from Lots of bugs and errors in calculations. Lots of bugs and errors in calculations. Last year I used Turbo Tax 2020 and paid more then $1600 Federal Tax. Fortunately, I got the refund from IRS later. This year the same error occurred and there is no way to override in Turbo Tax 2021. Hope I will get refund from IRS again when they reviewed my Tax return.
Date published: 2022-04-12
Rated 4 out of 5 by from Trusting Turbo Tax You fill out all the forms and enter all the data and hope that it was all done correctly. You rely on Turbo Tax that everything is done correctly. I've used it for many years and never had a problem. Just hope this year is the same.
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax Excellent last year and now. Recommend to everyone who's on a budget and doesn't have any time.
Date published: 2022-04-12
Rated 4 out of 5 by from Yeah I don’t think you should be forced to do this review.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Awesome!! My experience using Turbo Tax was very easy I recommend everyone to use it.
Date published: 2022-04-12
Rated 1 out of 5 by from unsatisfied Terrible experience trying to enter information from an HGR Liquidating Trust REIT, took over 3 full days trying to get resolved without a good answer, gave up. Will use H&R Block next time.
Date published: 2022-04-12
Rated 5 out of 5 by from GREAT Experience!! It was quick & easy!! They explained everything which was good.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1841