TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I love Turbo tax Thankfully for my return and people should use TT.
Date published: 2021-05-07
Rated 5 out of 5 by from Everyone was very patient & helpful A representative Tylonda,"Live chatted" with me helping me review the forms & then I spoke on the phone with a CPA, David. Both were very helpful. Thank you so much.
Date published: 2021-05-07
Rated 1 out of 5 by from Turbo Tax Review I've used Turbotax since it came out & this year was a real struggle. Mainly since you no longer allow us to use windows 7. Had to buy laptop & took allot longer using windows 10. Allot of glitches where screens would come up blank in the Turbotax program & I had to manually enter the info on the tax page
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax IS Awesome! I only had 1 minor issue; the rest was stress-free.
Date published: 2021-05-07
Rated 5 out of 5 by from Great! Turbo Tax live expert is a very helpful and great resource!
Date published: 2021-05-07
Rated 5 out of 5 by from it was tricky easy, a few snags at the end that i caused.it was trick.
Date published: 2021-05-07
Rated 5 out of 5 by from Karissa was great! Karissa made the whole experience much easier. It was easy to upload the documents needed and she explained everything and answered all my questions.
Date published: 2021-05-07
Rated 3 out of 5 by from Time Consuming -not straightforward lots of opportunities to simplify process of entering data and improving clarity. Form navigation was confusing.
Date published: 2021-05-07
Rated 3 out of 5 by from No help as to why I didnt get a state return Easy but not user friendly. Wouldn't help find how to correct state tax witheld
Date published: 2021-05-07
Rated 3 out of 5 by from Turbotax seem a less tedious then other serviouse Turbo Tax seems less tedious then other services but charges enough. Seeing how I am self employed with very little income during a pandemic I had to pay almost $300 for self employed services. Then it kept asking me for my EIN when I did not enter a 1099. Then it got rejected and reviewed it again because the DOB was off by one digit. I guess that a good thing they picked up on that, I just thought the CRM serviced would automatically correct it seeing how the DOB was correct and matched with other forms.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love Turbo tax Thankfully for my return and people should use TT.
Date published: 2021-05-07
Rated 5 out of 5 by from Everyone was very patient & helpful A representative Tylonda,"Live chatted" with me helping me review the forms & then I spoke on the phone with a CPA, David. Both were very helpful. Thank you so much.
Date published: 2021-05-07
Rated 1 out of 5 by from Turbo Tax Review I've used Turbotax since it came out & this year was a real struggle. Mainly since you no longer allow us to use windows 7. Had to buy laptop & took allot longer using windows 10. Allot of glitches where screens would come up blank in the Turbotax program & I had to manually enter the info on the tax page
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax IS Awesome! I only had 1 minor issue; the rest was stress-free.
Date published: 2021-05-07
Rated 5 out of 5 by from Great! Turbo Tax live expert is a very helpful and great resource!
Date published: 2021-05-07
Rated 5 out of 5 by from it was tricky easy, a few snags at the end that i caused.it was trick.
Date published: 2021-05-07
Rated 5 out of 5 by from Karissa was great! Karissa made the whole experience much easier. It was easy to upload the documents needed and she explained everything and answered all my questions.
Date published: 2021-05-07
Rated 3 out of 5 by from Time Consuming -not straightforward lots of opportunities to simplify process of entering data and improving clarity. Form navigation was confusing.
Date published: 2021-05-07
Rated 3 out of 5 by from No help as to why I didnt get a state return Easy but not user friendly. Wouldn't help find how to correct state tax witheld
Date published: 2021-05-07
Rated 3 out of 5 by from Turbotax seem a less tedious then other serviouse Turbo Tax seems less tedious then other services but charges enough. Seeing how I am self employed with very little income during a pandemic I had to pay almost $300 for self employed services. Then it kept asking me for my EIN when I did not enter a 1099. Then it got rejected and reviewed it again because the DOB was off by one digit. I guess that a good thing they picked up on that, I just thought the CRM serviced would automatically correct it seeing how the DOB was correct and matched with other forms.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1840