TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Expensive I thought I didn't have to pay anything g considering I did everything myself I still had to pay $215 for no help
Date published: 2021-03-26
Rated 1 out of 5 by from Very cumbersome program Have to go through too many detail if I needed to go back and redo something. Terrible to have to have intuit account. Hate intuit
Date published: 2021-03-26
Rated 5 out of 5 by from Nicholas was a peace of mind Was super grateful to be able to chat with Nicholas and review my tax information with him. I felt 100 percent assured that I was filling out my information correctly. The screen sharing feature was super helpful.
Date published: 2021-03-26
Rated 5 out of 5 by from Exceptionally Easy and Accurate I have used Turbo Tax for many years. It is easy and very accurate. It is the best way to do your taxes. No, I do not work for Turbo Tax.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for several years and it has always been very clear, precise and accurate. There is really no guessing. And if help is needed, the pop up explanations are very helpful.
Date published: 2021-03-26
Rated 4 out of 5 by from Easy It was easy and thorough and got my max return for only 50.
Date published: 2021-03-26
Rated 5 out of 5 by from Very Helpful. Doing taxes sucks. TurboTax makes it easier. I appreciate being walked through the entire process.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax Did a Great Job! I was very impressed with the full service premier service I selected. I was assigned Ernest as my tax prep dude and he was very friendly and kind. He asked the right questions and I feel confident that he did my taxes right. I also learned during the process that there is an audit process where 3 other tax experts reviewed my taxes to make sure they were done correctly. The process took about 9 days and Ernest kept in contact with me throughout the whole process.
Date published: 2021-03-26
Rated 3 out of 5 by from This year I didn't like it This year I decided to pay the live full service. It was easy to talk to my representative. She was kind but this time she told me turbo couldn’t send my tax return electronically, even when I have the same situation as the last year, and last year turbo sent all my tax returns. I don’t see what’s the point to get full service if at the end I have to send all the documents by myself. Now I have to go and mail them and waste time doing it.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is so easy to use Been using Turbo Tax for years now and can say it is EASY with their program to get your taxes done with the confidence of knowing should I have any questions I can reach out for expert help!
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 1840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Expensive I thought I didn't have to pay anything g considering I did everything myself I still had to pay $215 for no help
Date published: 2021-03-26
Rated 1 out of 5 by from Very cumbersome program Have to go through too many detail if I needed to go back and redo something. Terrible to have to have intuit account. Hate intuit
Date published: 2021-03-26
Rated 5 out of 5 by from Nicholas was a peace of mind Was super grateful to be able to chat with Nicholas and review my tax information with him. I felt 100 percent assured that I was filling out my information correctly. The screen sharing feature was super helpful.
Date published: 2021-03-26
Rated 5 out of 5 by from Exceptionally Easy and Accurate I have used Turbo Tax for many years. It is easy and very accurate. It is the best way to do your taxes. No, I do not work for Turbo Tax.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for several years and it has always been very clear, precise and accurate. There is really no guessing. And if help is needed, the pop up explanations are very helpful.
Date published: 2021-03-26
Rated 4 out of 5 by from Easy It was easy and thorough and got my max return for only 50.
Date published: 2021-03-26
Rated 5 out of 5 by from Very Helpful. Doing taxes sucks. TurboTax makes it easier. I appreciate being walked through the entire process.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax Did a Great Job! I was very impressed with the full service premier service I selected. I was assigned Ernest as my tax prep dude and he was very friendly and kind. He asked the right questions and I feel confident that he did my taxes right. I also learned during the process that there is an audit process where 3 other tax experts reviewed my taxes to make sure they were done correctly. The process took about 9 days and Ernest kept in contact with me throughout the whole process.
Date published: 2021-03-26
Rated 3 out of 5 by from This year I didn't like it This year I decided to pay the live full service. It was easy to talk to my representative. She was kind but this time she told me turbo couldn’t send my tax return electronically, even when I have the same situation as the last year, and last year turbo sent all my tax returns. I don’t see what’s the point to get full service if at the end I have to send all the documents by myself. Now I have to go and mail them and waste time doing it.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is so easy to use Been using Turbo Tax for years now and can say it is EASY with their program to get your taxes done with the confidence of knowing should I have any questions I can reach out for expert help!
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 1840