TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from 2020 TurboTax Premier Glitches Overall, 2020 Premier is good but it acts up at unnecessary places. I started the return and when I went back in a couple of weeks later and updated the program (as directed) it couldn't find my saved half-done copy; asked me to enter the license code again. It is also a lot of bother why Bank of America has routing numbers different than the ones at the bottom of the checks!!! Turbotax directions where to find them were old. Mobile banking directions were completely not there.
Date published: 2021-05-11
Rated 3 out of 5 by from Disappointed The amount I was charged, I could have had a CPA do my taxes. Will not use Turbo tax again.
Date published: 2021-05-11
Rated 5 out of 5 by from Great It was fast and helpful with the steps provided to me online.
Date published: 2021-05-11
Rated 5 out of 5 by from easy and quick im a student and had a simple return as i am a dependent.. quick, easy and free free free
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax Turbotax guided me through the entire process and it made the process so easy.
Date published: 2021-05-11
Rated 4 out of 5 by from Another Year's Return Went Smoothly I hate doing my Taxes but TurboTax is intuitive and easy to understand.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax worked well for 2020 Turbo Tax worked well for 2020... still interesting to see the 'Free' advertisement presented as though there's 1 state included ... only to be charged $25 for e-filing the one 'free' state return. Mailed the state return for the price of paper and 3 stamps (~$2).
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax Very good The Turbo tax program is a great direction guide because it already contains a lot of tax information.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax has improved over the years the software has great possibilities for tax breaks. the questions in turbo tax provides insight into further reporting opportunities. I hope more people will use turbo tax. once you have locked in one type of product you have to start over if you want to downgrade. i feel this is a waste of the customers time. i paid for premier even though i could have used standard. i just did not feel like starting all over for the return.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax went above and beyond Was verry helpful got back soon and got me a max refund
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1834
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 2020 TurboTax Premier Glitches Overall, 2020 Premier is good but it acts up at unnecessary places. I started the return and when I went back in a couple of weeks later and updated the program (as directed) it couldn't find my saved half-done copy; asked me to enter the license code again. It is also a lot of bother why Bank of America has routing numbers different than the ones at the bottom of the checks!!! Turbotax directions where to find them were old. Mobile banking directions were completely not there.
Date published: 2021-05-11
Rated 3 out of 5 by from Disappointed The amount I was charged, I could have had a CPA do my taxes. Will not use Turbo tax again.
Date published: 2021-05-11
Rated 5 out of 5 by from Great It was fast and helpful with the steps provided to me online.
Date published: 2021-05-11
Rated 5 out of 5 by from easy and quick im a student and had a simple return as i am a dependent.. quick, easy and free free free
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax Turbotax guided me through the entire process and it made the process so easy.
Date published: 2021-05-11
Rated 4 out of 5 by from Another Year's Return Went Smoothly I hate doing my Taxes but TurboTax is intuitive and easy to understand.
Date published: 2021-05-11
Rated 4 out of 5 by from Turbo Tax worked well for 2020 Turbo Tax worked well for 2020... still interesting to see the 'Free' advertisement presented as though there's 1 state included ... only to be charged $25 for e-filing the one 'free' state return. Mailed the state return for the price of paper and 3 stamps (~$2).
Date published: 2021-05-11
Rated 5 out of 5 by from Turbotax Very good The Turbo tax program is a great direction guide because it already contains a lot of tax information.
Date published: 2021-05-11
Rated 4 out of 5 by from turbo tax has improved over the years the software has great possibilities for tax breaks. the questions in turbo tax provides insight into further reporting opportunities. I hope more people will use turbo tax. once you have locked in one type of product you have to start over if you want to downgrade. i feel this is a waste of the customers time. i paid for premier even though i could have used standard. i just did not feel like starting all over for the return.
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo tax went above and beyond Was verry helpful got back soon and got me a max refund
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1834