TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is Awesome! Walked me through it all! Thank you Turbo Tax for your service!
Date published: 2022-04-13
Rated 5 out of 5 by from Great So easy use it all time. Recommmend to everyone. Give the max amount everytime
Date published: 2022-04-13
Rated 5 out of 5 by from THE PERSONAL ASSISTANCE WAS AT MY WIT'S END WANTING TO COMPLETE THE TAX FORMS FOR THIS YEAR. LAST YEAR I UTILIZED THE ASSISTANCE OF ONE OF YOUR EXPERTS, SO I WAS CONFIDENT I COULD DO THAT AGAIN THIS YEAR, AND VOILA, IT WAS GREAT.
Date published: 2022-04-13
Rated 1 out of 5 by from Turbotax falls short on support and explicit instr instructions provided did nto address the issues. e.g. filing capital losses instructions are to hot link to investment sales and answer yes to the did you have sales question. The software did ask and never allowed me to answer yes. There is no online support from the provider unless you pay extra - you provide a product you need to provide support My imported W-2 kept getting rejected due to a insignificant issue and Turbotax kept requiring it to be fixed before filing. I finally found a work around without any support from turbo tax
Date published: 2022-04-13
Rated 4 out of 5 by from User friendly It would be better if areas were missed that would be highlighted or marked in red. That way when you go back to review if you miss something it would be easy to see and correct.
Date published: 2022-04-13
Rated 3 out of 5 by from Not as clear and easy as past years TurboTax wanted me to review each stock transaction from last year. Can't remember so that is why it is electronic.
Date published: 2022-04-13
Rated 5 out of 5 by from Makes doing my taxes easy. I have been using Turbo Tax for many years. I especially like that they retain my info from the previous year so i don't have to reenter it.
Date published: 2022-04-13
Rated 4 out of 5 by from Easy way to do Taxes! TurboTax really makes taxes easy. But, boy do I wish they still offered a free version. I googled the free version before I finalized my return to make sure I wasn't overlooking something on their site. Looks like if i filed by February I would have gotten the free version. Oh well. TurboTax continues to make filing a one night job and a fairly low price compared to paying others to do my taxes for me or attempting to do them myself. I will continue to come back next year for my 5th year!
Date published: 2022-04-13
Rated 1 out of 5 by from FREE ISNT FREE, IS IT?? Get all the way through the taxes and then told because of a child tax form (which MOST people have) we can't use the free form. Turbo Tax deserves to lose the lawsuit against it.
Date published: 2022-04-13
Rated 1 out of 5 by from TurboTax is the Worst! If it wasn't for their lobbying, we wouldn't even have to do taxes. Even though I pay to use their product every year, TurboTax makes it unnecessarily difficult and confusing. Why does nothing carry over from the previous year? Why do you try to sneak in that extra $40 charge at the end if I'm not paying attention.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Walked me through it all! Thank you Turbo Tax for your service!
Date published: 2022-04-13
Rated 5 out of 5 by from Great So easy use it all time. Recommmend to everyone. Give the max amount everytime
Date published: 2022-04-13
Rated 5 out of 5 by from THE PERSONAL ASSISTANCE WAS AT MY WIT'S END WANTING TO COMPLETE THE TAX FORMS FOR THIS YEAR. LAST YEAR I UTILIZED THE ASSISTANCE OF ONE OF YOUR EXPERTS, SO I WAS CONFIDENT I COULD DO THAT AGAIN THIS YEAR, AND VOILA, IT WAS GREAT.
Date published: 2022-04-13
Rated 1 out of 5 by from Turbotax falls short on support and explicit instr instructions provided did nto address the issues. e.g. filing capital losses instructions are to hot link to investment sales and answer yes to the did you have sales question. The software did ask and never allowed me to answer yes. There is no online support from the provider unless you pay extra - you provide a product you need to provide support My imported W-2 kept getting rejected due to a insignificant issue and Turbotax kept requiring it to be fixed before filing. I finally found a work around without any support from turbo tax
Date published: 2022-04-13
Rated 4 out of 5 by from User friendly It would be better if areas were missed that would be highlighted or marked in red. That way when you go back to review if you miss something it would be easy to see and correct.
Date published: 2022-04-13
Rated 3 out of 5 by from Not as clear and easy as past years TurboTax wanted me to review each stock transaction from last year. Can't remember so that is why it is electronic.
Date published: 2022-04-13
Rated 5 out of 5 by from Makes doing my taxes easy. I have been using Turbo Tax for many years. I especially like that they retain my info from the previous year so i don't have to reenter it.
Date published: 2022-04-13
Rated 4 out of 5 by from Easy way to do Taxes! TurboTax really makes taxes easy. But, boy do I wish they still offered a free version. I googled the free version before I finalized my return to make sure I wasn't overlooking something on their site. Looks like if i filed by February I would have gotten the free version. Oh well. TurboTax continues to make filing a one night job and a fairly low price compared to paying others to do my taxes for me or attempting to do them myself. I will continue to come back next year for my 5th year!
Date published: 2022-04-13
Rated 1 out of 5 by from FREE ISNT FREE, IS IT?? Get all the way through the taxes and then told because of a child tax form (which MOST people have) we can't use the free form. Turbo Tax deserves to lose the lawsuit against it.
Date published: 2022-04-13
Rated 1 out of 5 by from TurboTax is the Worst! If it wasn't for their lobbying, we wouldn't even have to do taxes. Even though I pay to use their product every year, TurboTax makes it unnecessarily difficult and confusing. Why does nothing carry over from the previous year? Why do you try to sneak in that extra $40 charge at the end if I'm not paying attention.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1832