TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is so expensive. I was charged to file my state taxes. WHY? I paid $173 to file both Federal and State. That is so expensive. Lower the prices TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is very easy to use 10 our of 10. I would recommend this to everyone!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from great service its easy to use. stress free. no problems encountered.
Date published: 2023-04-17
Rated 4 out of 5 by from Good but clunky I was happy to se that W-2s and 1099s can now be uploaded in PDF from local computer. It is totally annoying though to have to log in every time to make an in-app purchase even if I check the "Remember me" button.
Date published: 2023-04-17
Rated 5 out of 5 by from YAY! THANK YOU TEAM The Specialist was so helpful on the phone, as was her Lead! BOTH WERE AMAZING AND SHOULD be reconized....all 3 Turbo Tax ppl who helped were amazing
Date published: 2023-04-17
Rated 1 out of 5 by from Not free to File; full fees hard for me to find Seemingly not free to Federal or State; full fees were for me to find. Not all forms can be filled out electronically, even if you have to print and file them separately (i.e., Form 709)
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is very easy and helps with everything! My first time filing taxes and it was way easier than expected using TurboTax it really held my hand throughout this whole process. 10/10 recommend
Date published: 2023-04-17
Rated 4 out of 5 by from very good, easy to use easy to use do not want to say anymore you are too nosie
Date published: 2023-04-17
Rated 5 out of 5 by from i like turbotax Easy to use, great program, thanks turbotax. I always use it from year to year, it is a great program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assisted I've used Turbo Tax previously without assistance. I had some new things that I didn't know how to work through this year. I spoke with Jennifer when I got started. She was pleasant and helpful and got me going in the right direction. I began filling in all of the information and when I got stuck and had questions, I reached out again. This time I spoke with Wayne who saved me from many more hours of worrying and overthinking things. He also gave me great advice that will help me in doing my returns in the future. He stuck with me until I was done to make sure I was good. Thank you both!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is so expensive. I was charged to file my state taxes. WHY? I paid $173 to file both Federal and State. That is so expensive. Lower the prices TurboTax.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax is very easy to use 10 our of 10. I would recommend this to everyone!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from great service its easy to use. stress free. no problems encountered.
Date published: 2023-04-17
Rated 4 out of 5 by from Good but clunky I was happy to se that W-2s and 1099s can now be uploaded in PDF from local computer. It is totally annoying though to have to log in every time to make an in-app purchase even if I check the "Remember me" button.
Date published: 2023-04-17
Rated 5 out of 5 by from YAY! THANK YOU TEAM The Specialist was so helpful on the phone, as was her Lead! BOTH WERE AMAZING AND SHOULD be reconized....all 3 Turbo Tax ppl who helped were amazing
Date published: 2023-04-17
Rated 1 out of 5 by from Not free to File; full fees hard for me to find Seemingly not free to Federal or State; full fees were for me to find. Not all forms can be filled out electronically, even if you have to print and file them separately (i.e., Form 709)
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is very easy and helps with everything! My first time filing taxes and it was way easier than expected using TurboTax it really held my hand throughout this whole process. 10/10 recommend
Date published: 2023-04-17
Rated 4 out of 5 by from very good, easy to use easy to use do not want to say anymore you are too nosie
Date published: 2023-04-17
Rated 5 out of 5 by from i like turbotax Easy to use, great program, thanks turbotax. I always use it from year to year, it is a great program.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Live Assisted I've used Turbo Tax previously without assistance. I had some new things that I didn't know how to work through this year. I spoke with Jennifer when I got started. She was pleasant and helpful and got me going in the right direction. I began filling in all of the information and when I got stuck and had questions, I reached out again. This time I spoke with Wayne who saved me from many more hours of worrying and overthinking things. He also gave me great advice that will help me in doing my returns in the future. He stuck with me until I was done to make sure I was good. Thank you both!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1831