TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Jayslay from
Enlightening
Wai was very helpful , she helped me understand a few things and now I’ definitely feel like I will be better prepared for next years tax seasons
Date published: 2023-03-03
Rated 1 out of 5 by
M123456789F from
Unexplained Charges
Were not told about all the charges until the very end. Turbo Tax was not upfront about what they charge for.
Date published: 2023-03-03
Rated 5 out of 5 by
zay06 from
Great help
Was confused on doing my own taxes but turbotax helped tremendously.
Date published: 2023-03-03
Rated 4 out of 5 by
Steve4549 from
Resent new $40 processing fee
I'm disturbed that TurboTax added a new $40 fee to process my return. Was this really necessary?
Date published: 2023-03-03
Rated 5 out of 5 by
rin329754uifanj from
Justin is great!
Justin was very cool and helped me through the e-file. I was unsure how things would go as this was my first move to a new state and I wanted my taxes to be correct. He did great!
Date published: 2023-03-03
Rated 5 out of 5 by
Shelly 83 from
turbo tax makes it easy and they are so helpful
They are so helpful and guide you along the way. Always opportunities to ask questions or go back and change your answers. Its so simple and great value and doesn't take all day.
Date published: 2023-03-03
Rated 5 out of 5 by
La47 from
Turbo Rock
First time file my own taxes it was so easy with turbo tax . I couldn’t believe it .
Date published: 2023-03-03
Rated 3 out of 5 by
HankNJ from
TurboTax
Easy to use, and accurate. The $25 State E-file charge is a little high after buying the program for over $50, I feel.
Date published: 2023-03-03
Rated 5 out of 5 by
katie1958 from
It was wonderful and Kandice was great! Great!
It was wonderful because of Kandice! She knew everything I needed!
Date published: 2023-03-03
Rated 4 out of 5 by
Jiro_Feji from
Guided and Helpful!
It was a great overall experience! When I had questions and/or needed help, the response time as well as preparedness to answer questions was very quick and seemless! I would strongly encourage those who are filing for the first time to go thr intuit turbo tax route. There is much you can learn form it too so that you are prepared in the future.
All TurboTax® Offerings Reviews - Page 1828
Date published: 2023-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jayslay from
Enlightening
Wai was very helpful , she helped me understand a few things and now I’ definitely feel like I will be better prepared for next years tax seasons
Date published: 2023-03-03
Rated 1 out of 5 by
M123456789F from
Unexplained Charges
Were not told about all the charges until the very end. Turbo Tax was not upfront about what they charge for.
Date published: 2023-03-03
Rated 5 out of 5 by
zay06 from
Great help
Was confused on doing my own taxes but turbotax helped tremendously.
Date published: 2023-03-03
Rated 4 out of 5 by
Steve4549 from
Resent new $40 processing fee
I'm disturbed that TurboTax added a new $40 fee to process my return. Was this really necessary?
Date published: 2023-03-03
Rated 5 out of 5 by
rin329754uifanj from
Justin is great!
Justin was very cool and helped me through the e-file. I was unsure how things would go as this was my first move to a new state and I wanted my taxes to be correct. He did great!
Date published: 2023-03-03
Rated 5 out of 5 by
Shelly 83 from
turbo tax makes it easy and they are so helpful
They are so helpful and guide you along the way. Always opportunities to ask questions or go back and change your answers. Its so simple and great value and doesn't take all day.
Date published: 2023-03-03
Rated 5 out of 5 by
La47 from
Turbo Rock
First time file my own taxes it was so easy with turbo tax . I couldn’t believe it .
Date published: 2023-03-03
Rated 3 out of 5 by
HankNJ from
TurboTax
Easy to use, and accurate. The $25 State E-file charge is a little high after buying the program for over $50, I feel.
Date published: 2023-03-03
Rated 5 out of 5 by
katie1958 from
It was wonderful and Kandice was great! Great!
It was wonderful because of Kandice! She knew everything I needed!
Date published: 2023-03-03
Rated 4 out of 5 by
Jiro_Feji from
Guided and Helpful!
It was a great overall experience! When I had questions and/or needed help, the response time as well as preparedness to answer questions was very quick and seemless! I would strongly encourage those who are filing for the first time to go thr intuit turbo tax route. There is much you can learn form it too so that you are prepared in the future.
All TurboTax® Offerings Reviews - Page 1828
Date published: 2023-03-03