TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Enlightening Wai was very helpful , she helped me understand a few things and now I’ definitely feel like I will be better prepared for next years tax seasons
Date published: 2023-03-03
Rated 1 out of 5 by from Unexplained Charges Were not told about all the charges until the very end. Turbo Tax was not upfront about what they charge for.
Date published: 2023-03-03
Rated 5 out of 5 by from Great help Was confused on doing my own taxes but turbotax helped tremendously.
Date published: 2023-03-03
Rated 4 out of 5 by from Resent new $40 processing fee I'm disturbed that TurboTax added a new $40 fee to process my return. Was this really necessary?
Date published: 2023-03-03
Rated 5 out of 5 by from Justin is great! Justin was very cool and helped me through the e-file. I was unsure how things would go as this was my first move to a new state and I wanted my taxes to be correct. He did great!
Date published: 2023-03-03
Rated 5 out of 5 by from turbo tax makes it easy and they are so helpful They are so helpful and guide you along the way. Always opportunities to ask questions or go back and change your answers. Its so simple and great value and doesn't take all day.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Rock First time file my own taxes it was so easy with turbo tax . I couldn’t believe it .
Date published: 2023-03-03
Rated 3 out of 5 by from TurboTax Easy to use, and accurate. The $25 State E-file charge is a little high after buying the program for over $50, I feel.
Date published: 2023-03-03
Rated 5 out of 5 by from It was wonderful and Kandice was great! Great! It was wonderful because of Kandice! She knew everything I needed!
Date published: 2023-03-03
Rated 4 out of 5 by from Guided and Helpful! It was a great overall experience! When I had questions and/or needed help, the response time as well as preparedness to answer questions was very quick and seemless! I would strongly encourage those who are filing for the first time to go thr intuit turbo tax route. There is much you can learn form it too so that you are prepared in the future.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 1828
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Enlightening Wai was very helpful , she helped me understand a few things and now I’ definitely feel like I will be better prepared for next years tax seasons
Date published: 2023-03-03
Rated 1 out of 5 by from Unexplained Charges Were not told about all the charges until the very end. Turbo Tax was not upfront about what they charge for.
Date published: 2023-03-03
Rated 5 out of 5 by from Great help Was confused on doing my own taxes but turbotax helped tremendously.
Date published: 2023-03-03
Rated 4 out of 5 by from Resent new $40 processing fee I'm disturbed that TurboTax added a new $40 fee to process my return. Was this really necessary?
Date published: 2023-03-03
Rated 5 out of 5 by from Justin is great! Justin was very cool and helped me through the e-file. I was unsure how things would go as this was my first move to a new state and I wanted my taxes to be correct. He did great!
Date published: 2023-03-03
Rated 5 out of 5 by from turbo tax makes it easy and they are so helpful They are so helpful and guide you along the way. Always opportunities to ask questions or go back and change your answers. Its so simple and great value and doesn't take all day.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Rock First time file my own taxes it was so easy with turbo tax . I couldn’t believe it .
Date published: 2023-03-03
Rated 3 out of 5 by from TurboTax Easy to use, and accurate. The $25 State E-file charge is a little high after buying the program for over $50, I feel.
Date published: 2023-03-03
Rated 5 out of 5 by from It was wonderful and Kandice was great! Great! It was wonderful because of Kandice! She knew everything I needed!
Date published: 2023-03-03
Rated 4 out of 5 by from Guided and Helpful! It was a great overall experience! When I had questions and/or needed help, the response time as well as preparedness to answer questions was very quick and seemless! I would strongly encourage those who are filing for the first time to go thr intuit turbo tax route. There is much you can learn form it too so that you are prepared in the future.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 1828