TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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#1 best-selling tax software.
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Rated 5 out of 5 by
Dottie3570 from
TurboTax was great for me
Shay was Courteous to me even though I was having a hard time getting info to her because of my being computer illiterate
Date published: 2022-04-12
Rated 5 out of 5 by
Retired taxpayer 0001960 from
Turbo Tax Live
Working with Turbo Tax full service has been great, easy and worth every cent. I was able to handle it all while travel around the world.
Date published: 2022-04-12
Rated 1 out of 5 by
DMTax2022 from
Full Service Package Disappointment
I have used Turbo Tax for the last 5 years and have typically filed myself. However, this year I moved to a new state for a new job and purchased my first home and car along the way. I input all my information myself, as usual, but at the end wanted to be sure everything was correct so I upgraded to the expensive Full Service package. This resulted in me having to re-provide all the information I had already input to TT just to arrive at the same place. While I was pleased to have see the same end result (shows I correctly added all info) I did not receive any explanation or detail on my questions about the new House, Car, Job and State. I truly feel the upgrade was a rip-off and I would caution others against purchasing. Due to the poor experience I do plan to look elsewhere next year to file my return.
Date published: 2022-04-12
Rated 1 out of 5 by
Jenny T from
Do Not Use for AL State Taxes
I just refiled my state taxes for the third time! Turbotax says the problem is fixed, but it's not, and the software will not allow me to fix the problem because they are taking income from my federal return and incorrectly applying it to the state return. Oh, and good luck talking to anyone about the problem. I paid $50 for this headache? I deserve a refund from Turbotax!
Date published: 2022-04-12
Rated 4 out of 5 by
MCHammer2 from
This makes taxes less painful
Overall great product. Some issues this year with foreign taxes (delayed filing of returns). Charitable contributions on mileage of 1 trip or various with the same mileage, what if I have various trips with various mileage. QBI explanation and input is strange at best.
Date published: 2022-04-12
Rated 4 out of 5 by
Tbreezy420 from
TurboTax is great
It's great an worth coming back to its easy and quick
Date published: 2022-04-12
Rated 5 out of 5 by
Alamo City Frenchies from
Awesome
Thank you so much! This process was easy and so helpful!!
Date published: 2022-04-12
Rated 4 out of 5 by
veggieboy from
Turbotax is OK
Turbotax is an effective tax prep tool. For a couple or single person filer it would be very simple to do you own taxes using Turbotax, for somebody with a small business it gets more complicated with Turbotax, I feel like they could simplify the process some by using more familiar vocabulary and user friendly options
Date published: 2022-04-12
Rated 4 out of 5 by
22333 from
Navigation
Navigation seems to be more difficult. Last year I noticed it and this seems slightly more difficult.
Date published: 2022-04-12
Rated 5 out of 5 by
JuicyJu from
Awesome
It was absolutely amazing simply easy I would definitely recommend them anytime
All TurboTax® Offerings Reviews - Page 1827
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Dottie3570 from
TurboTax was great for me
Shay was Courteous to me even though I was having a hard time getting info to her because of my being computer illiterate
Date published: 2022-04-12
Rated 5 out of 5 by
Retired taxpayer 0001960 from
Turbo Tax Live
Working with Turbo Tax full service has been great, easy and worth every cent. I was able to handle it all while travel around the world.
Date published: 2022-04-12
Rated 1 out of 5 by
DMTax2022 from
Full Service Package Disappointment
I have used Turbo Tax for the last 5 years and have typically filed myself. However, this year I moved to a new state for a new job and purchased my first home and car along the way. I input all my information myself, as usual, but at the end wanted to be sure everything was correct so I upgraded to the expensive Full Service package. This resulted in me having to re-provide all the information I had already input to TT just to arrive at the same place. While I was pleased to have see the same end result (shows I correctly added all info) I did not receive any explanation or detail on my questions about the new House, Car, Job and State. I truly feel the upgrade was a rip-off and I would caution others against purchasing. Due to the poor experience I do plan to look elsewhere next year to file my return.
Date published: 2022-04-12
Rated 1 out of 5 by
Jenny T from
Do Not Use for AL State Taxes
I just refiled my state taxes for the third time! Turbotax says the problem is fixed, but it's not, and the software will not allow me to fix the problem because they are taking income from my federal return and incorrectly applying it to the state return. Oh, and good luck talking to anyone about the problem. I paid $50 for this headache? I deserve a refund from Turbotax!
Date published: 2022-04-12
Rated 4 out of 5 by
MCHammer2 from
This makes taxes less painful
Overall great product. Some issues this year with foreign taxes (delayed filing of returns). Charitable contributions on mileage of 1 trip or various with the same mileage, what if I have various trips with various mileage. QBI explanation and input is strange at best.
Date published: 2022-04-12
Rated 4 out of 5 by
Tbreezy420 from
TurboTax is great
It's great an worth coming back to its easy and quick
Date published: 2022-04-12
Rated 5 out of 5 by
Alamo City Frenchies from
Awesome
Thank you so much! This process was easy and so helpful!!
Date published: 2022-04-12
Rated 4 out of 5 by
veggieboy from
Turbotax is OK
Turbotax is an effective tax prep tool. For a couple or single person filer it would be very simple to do you own taxes using Turbotax, for somebody with a small business it gets more complicated with Turbotax, I feel like they could simplify the process some by using more familiar vocabulary and user friendly options
Date published: 2022-04-12
Rated 4 out of 5 by
22333 from
Navigation
Navigation seems to be more difficult. Last year I noticed it and this seems slightly more difficult.
Date published: 2022-04-12
Rated 5 out of 5 by
JuicyJu from
Awesome
It was absolutely amazing simply easy I would definitely recommend them anytime
All TurboTax® Offerings Reviews - Page 1827
Date published: 2022-04-12