TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
nicnicnicnic from
Lacks ability to review data as on return
I can't review data including depreciation schedule as it would show up on return for accuracy until it is completely filed. Very inconvenient. Schedule E not intuitive to complete in your software.
Date published: 2023-04-17
Rated 2 out of 5 by
Anon4 from
Turbo Tax is not fun
The cost for state filing has significantly increased and the ability to e-file states (CO & IN) has disappeared. the program has a tendency to go into a an error loop and is difficult to locate the issue and resolve. Unfortunate as TT used to be much better.
Date published: 2023-04-17
Rated 3 out of 5 by
OutOfWorkAnimationOfficer from
Too many animations
I feel like this would be a lot faster if A) they didn't add crazy animations between most steps and B) They didn't say things like "Are you ready to move on?". Of course I'm ready to move on. What other option do I have?
Date published: 2023-04-17
Rated 4 out of 5 by
Rahipp from
Comprehensive and decent
My experience was ok, my financial situation is relatively straightforward. Disappointed with how the cost has soared in recent years.
Date published: 2023-04-17
Rated 3 out of 5 by
Unhappy26985 from
Turbo Tax is average
It has gotten too expensive. First time in 3 years without software loops that hang up the final review process. Will be checking out the competition for next year.
Date published: 2023-04-17
Rated 5 out of 5 by
BmanOKCOK from
TurboTax Rox
Effective and time-efficient. Help features add good clarity
Date published: 2023-04-17
Rated 5 out of 5 by
d a red from
good
easy to use, feel confident with the results, recommend to anyone
Date published: 2023-04-17
Rated 5 out of 5 by
taxfilerguy123456 from
Worked Fine
First time using Turbo Tax. Was easier than I expected.
Date published: 2023-04-17
Rated 2 out of 5 by
Socrates119 from
Changes that are not good
This was the worst experience with Turbo Tax. I have used the product for 30 years. It was difficult to navigate and there were a few frustrating sections that did not have a "back button" so I had to refill information. Overall it is still a good product.
Date published: 2023-04-17
Rated 5 out of 5 by
Kevbo63 from
Turbo Tax comes thru again!
Have been a Turbo Tax user for 10+ years. Gets easier and easier every year.
All TurboTax® Offerings Reviews - Page 1826
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
nicnicnicnic from
Lacks ability to review data as on return
I can't review data including depreciation schedule as it would show up on return for accuracy until it is completely filed. Very inconvenient. Schedule E not intuitive to complete in your software.
Date published: 2023-04-17
Rated 2 out of 5 by
Anon4 from
Turbo Tax is not fun
The cost for state filing has significantly increased and the ability to e-file states (CO & IN) has disappeared. the program has a tendency to go into a an error loop and is difficult to locate the issue and resolve. Unfortunate as TT used to be much better.
Date published: 2023-04-17
Rated 3 out of 5 by
OutOfWorkAnimationOfficer from
Too many animations
I feel like this would be a lot faster if A) they didn't add crazy animations between most steps and B) They didn't say things like "Are you ready to move on?". Of course I'm ready to move on. What other option do I have?
Date published: 2023-04-17
Rated 4 out of 5 by
Rahipp from
Comprehensive and decent
My experience was ok, my financial situation is relatively straightforward. Disappointed with how the cost has soared in recent years.
Date published: 2023-04-17
Rated 3 out of 5 by
Unhappy26985 from
Turbo Tax is average
It has gotten too expensive. First time in 3 years without software loops that hang up the final review process. Will be checking out the competition for next year.
Date published: 2023-04-17
Rated 5 out of 5 by
BmanOKCOK from
TurboTax Rox
Effective and time-efficient. Help features add good clarity
Date published: 2023-04-17
Rated 5 out of 5 by
d a red from
good
easy to use, feel confident with the results, recommend to anyone
Date published: 2023-04-17
Rated 5 out of 5 by
taxfilerguy123456 from
Worked Fine
First time using Turbo Tax. Was easier than I expected.
Date published: 2023-04-17
Rated 2 out of 5 by
Socrates119 from
Changes that are not good
This was the worst experience with Turbo Tax. I have used the product for 30 years. It was difficult to navigate and there were a few frustrating sections that did not have a "back button" so I had to refill information. Overall it is still a good product.
Date published: 2023-04-17
Rated 5 out of 5 by
Kevbo63 from
Turbo Tax comes thru again!
Have been a Turbo Tax user for 10+ years. Gets easier and easier every year.
All TurboTax® Offerings Reviews - Page 1826
Date published: 2023-04-17