TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Good, but state return problems We love Turbotax's transfer of basic information from prior years and import of interest, dividends, etc from our broker. Step-by-step question and answer user interface is easy to use. I am not giving it 5 stars because of the poor way the PA state return handles tax exempt interest. It was extremely difficult to determine if the system was reporting the correct taxable (non-PA portion) interest. With excellent help from a Turbotax support person we determined that the correct taxable interest was being used. However, even she found the user interface and instructions confusing. She said she would report this problem to the development team so hopefully it could be addressed in Turbotax 2021.
Date published: 2021-05-07
Rated 5 out of 5 by from TUBRO TAX IS AMAZING The Program literally holds your hands and walk you through each step until you start feeling confident in knowing "Yeah I Can do this". When you sent your taxes off you feel a sense of accomplishment and your pocket feels the savings.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is easy The service and program are great and easy to use!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is amazing! The service is clear, wonderful and easy to use. The presentation format is extremely clear.
Date published: 2021-05-07
Rated 5 out of 5 by from Love you Turbo! TurboTax is great because it's easy to use and fast.
Date published: 2021-05-07
Rated 4 out of 5 by from LIVE HELP IS AMAZING! THE LIVE HELP IS AMAZING!!! EVERYONE WAS KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. THEY WERE ABLE TO ANSWER QUESTIONS QUICKLY.
Date published: 2021-05-07
Rated 5 out of 5 by from Why have I been paying a CPA .... I like the save and come back later. No need to do it all at one time.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax is the best! 1. It was easy and quick to contact the expert. 2. Screen share idea was a great help 3. Every expert was very kind and patient.
Date published: 2021-05-07
Rated 1 out of 5 by from Fees and Add-ons I knew they would charge for e-filing a state return, but $45 dollars to debit my account to pay my federal amount due, upgrade buttons for features I do not need. I think it will be my last year with turbotax
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great! Great experience, using Turbo Tax to complete and file taxes was great!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1824
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good, but state return problems We love Turbotax's transfer of basic information from prior years and import of interest, dividends, etc from our broker. Step-by-step question and answer user interface is easy to use. I am not giving it 5 stars because of the poor way the PA state return handles tax exempt interest. It was extremely difficult to determine if the system was reporting the correct taxable (non-PA portion) interest. With excellent help from a Turbotax support person we determined that the correct taxable interest was being used. However, even she found the user interface and instructions confusing. She said she would report this problem to the development team so hopefully it could be addressed in Turbotax 2021.
Date published: 2021-05-07
Rated 5 out of 5 by from TUBRO TAX IS AMAZING The Program literally holds your hands and walk you through each step until you start feeling confident in knowing "Yeah I Can do this". When you sent your taxes off you feel a sense of accomplishment and your pocket feels the savings.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is easy The service and program are great and easy to use!
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is amazing! The service is clear, wonderful and easy to use. The presentation format is extremely clear.
Date published: 2021-05-07
Rated 5 out of 5 by from Love you Turbo! TurboTax is great because it's easy to use and fast.
Date published: 2021-05-07
Rated 4 out of 5 by from LIVE HELP IS AMAZING! THE LIVE HELP IS AMAZING!!! EVERYONE WAS KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. THEY WERE ABLE TO ANSWER QUESTIONS QUICKLY.
Date published: 2021-05-07
Rated 5 out of 5 by from Why have I been paying a CPA .... I like the save and come back later. No need to do it all at one time.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax is the best! 1. It was easy and quick to contact the expert. 2. Screen share idea was a great help 3. Every expert was very kind and patient.
Date published: 2021-05-07
Rated 1 out of 5 by from Fees and Add-ons I knew they would charge for e-filing a state return, but $45 dollars to debit my account to pay my federal amount due, upgrade buttons for features I do not need. I think it will be my last year with turbotax
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is Great! Great experience, using Turbo Tax to complete and file taxes was great!
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1824