TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by jim alderson from VERY HELPFUL, TURBO TAX LIVE Couldn't have done my taxes without the help i recieved from your representive,, Kelly answering all my dumb questions, A ROCKSTAR
Date published: 2023-04-17
Rated 5 out of 5 by Mrs Snavely from I always use Turbo tax I always use Turbo Tax...I have for YEARS, and I would recommend to anyone else!
Date published: 2023-04-17
Rated 1 out of 5 by Taya12334 from I hate this service now. I hate this service now. I didnt know I was going to HAVE to pay just because I had self employment income. They made me sign up for a service i didnt even want. I will not use this service next year.
Date published: 2023-04-17
Rated 5 out of 5 by clientemployment from fine fine it worked on i hate the review process really i have to have
Date published: 2023-04-17
Rated 5 out of 5 by Mickk Ck from Great Easy quick way to files taxes, helps to answer questions and guide you through the experience
Date published: 2023-04-17
Rated 1 out of 5 by Vegave from Turbo tax assistants were so incompetent this year No one was able to help me with any of my questions. I purchased the home and business downloads and none of them worked. This program used to be very reliable.
Date published: 2023-04-17
Rated 5 out of 5 by Daevion from Easy as 123 simple, user friendly, helpful, ACCESSIBLE, QUICKK
Date published: 2023-04-17
Rated 2 out of 5 by Dont Trust Turbo Tax from Can I really Trust This? Not really sure if this is that accurate. I had to restart my return because, somehow, I ended up with "expert" advice. The only way to take that off was to erase my return and start over.
Date published: 2023-04-17
Rated 2 out of 5 by JoTurn from Dissatisfied with TurboTax Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by Holygirl1 from Wonderful, excellent customer service!!! He was so patient, courteous, tentative and respectful! I would work with him next year!!!
All TurboTax® Offerings Reviews - Page 1821
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by jim alderson from VERY HELPFUL, TURBO TAX LIVE Couldn't have done my taxes without the help i recieved from your representive,, Kelly answering all my dumb questions, A ROCKSTAR
Date published: 2023-04-17
Rated 5 out of 5 by Mrs Snavely from I always use Turbo tax I always use Turbo Tax...I have for YEARS, and I would recommend to anyone else!
Date published: 2023-04-17
Rated 1 out of 5 by Taya12334 from I hate this service now. I hate this service now. I didnt know I was going to HAVE to pay just because I had self employment income. They made me sign up for a service i didnt even want. I will not use this service next year.
Date published: 2023-04-17
Rated 5 out of 5 by clientemployment from fine fine it worked on i hate the review process really i have to have
Date published: 2023-04-17
Rated 5 out of 5 by Mickk Ck from Great Easy quick way to files taxes, helps to answer questions and guide you through the experience
Date published: 2023-04-17
Rated 1 out of 5 by Vegave from Turbo tax assistants were so incompetent this year No one was able to help me with any of my questions. I purchased the home and business downloads and none of them worked. This program used to be very reliable.
Date published: 2023-04-17
Rated 5 out of 5 by Daevion from Easy as 123 simple, user friendly, helpful, ACCESSIBLE, QUICKK
Date published: 2023-04-17
Rated 2 out of 5 by Dont Trust Turbo Tax from Can I really Trust This? Not really sure if this is that accurate. I had to restart my return because, somehow, I ended up with "expert" advice. The only way to take that off was to erase my return and start over.
Date published: 2023-04-17
Rated 2 out of 5 by JoTurn from Dissatisfied with TurboTax Turbotax verification methods were very frustrating to deal with, text verifications would not be sent and email verification weren't enough. Even when I put in correct SSN, name, birthdate, and zip code, it would not verify me. Once locked out I had to reset my password to ultimately get into my account. Then when filing was required to pay the standard and deluxe fees.
Date published: 2023-04-17
Rated 5 out of 5 by Holygirl1 from Wonderful, excellent customer service!!! He was so patient, courteous, tentative and respectful! I would work with him next year!!!
All TurboTax® Offerings Reviews - Page 1821
Date published: 2023-04-17