TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from The best App ever! Thank you so much! God bless you all! The App is very friendly and easy to use.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy do it yourself program It a program that any one can do it on there own, with the virtual stand-by consultant that is ready to answer any question if needed to help you all the way to the end. Love it
Date published: 2021-05-07
Rated 1 out of 5 by from Worst Programming EVER! I am 30+ tax professional and each year Turbotax diminshes in quality. This year was the worst. Did not flow federal law changes properly to state. Kept giving print error messages when ADOBE on my computer. Must reconsider competitor products
Date published: 2021-05-07
Rated 3 out of 5 by from 1099-Q earnings inclusion in total income faulty Had to delete 1099-Q and 1098-T after answering all questions laboriously. No reporting required/Tax liability if qualified withdrawal, and yet 529 plan earnings erroneously reported as part of total income. An unsatisfactory experience.
Date published: 2021-05-07
Rated 4 out of 5 by from Tax form changes and updating of TurboTax Because of all the changes happening with Covid and Govt. stimulus checks and law changes there were many tax updates needed. I for one have a full time job, small business income and 2 kids in college. Lots of forms to fill out. It would be nice that when TurboTax updates, that it shows which forms and maybe program features were actually updated, which will only help in digesting my steps needed to correct a problem or waiting to file...
Date published: 2021-05-07
Rated 5 out of 5 by from Turbox Tax is Awesome! TurboTax is invaluable in making sure I comply with the constantly changing tax law. I would hate to even try to do my taxes without TurboTax. It definitely makes my life easier. In addition, whenever I have had a problem over the years understanding the tax law and how to enter a specific item, I always got the help I needed from the TurboTax representatives. They are professional, patient, and knowledgeable. Thank you very much for your EXCELLENT software and for your very professional staff!
Date published: 2021-05-07
Rated 5 out of 5 by from Ian from TurboTax is the man! Ian helped me get to the right path and submitted my tax docs
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is a great Tax Assistant!! The software is easy to use and guides the user effortlessly through the process. The tips and information provided throughout the process are very useful and informative.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax keeps everything up to date. Incredible I have rental income from my airbnb rooms which makes for a complicated tax return. Sometimes I don't answer TurboTax questions correctly. I had three calls with their specialists, two were CPAs, and got everything solved. It was very impressive.
Date published: 2021-05-07
Rated 4 out of 5 by from Long Time User I'm a TurboTax Premier user for 2020. I used both Federal and Georgia State forms. I found TurboTax Federal easy to use. I would like more explanations for different steps on both federal & state screens. I found that at times a screen would pop up and the explain seemed to be no different than i would expect from the IRS document. I would like an explain more on the form of simple clear advice I would expect from my friendly tax advisor who is looking out for my best interests.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The best App ever! Thank you so much! God bless you all! The App is very friendly and easy to use.
Date published: 2021-05-07
Rated 5 out of 5 by from Easy do it yourself program It a program that any one can do it on there own, with the virtual stand-by consultant that is ready to answer any question if needed to help you all the way to the end. Love it
Date published: 2021-05-07
Rated 1 out of 5 by from Worst Programming EVER! I am 30+ tax professional and each year Turbotax diminshes in quality. This year was the worst. Did not flow federal law changes properly to state. Kept giving print error messages when ADOBE on my computer. Must reconsider competitor products
Date published: 2021-05-07
Rated 3 out of 5 by from 1099-Q earnings inclusion in total income faulty Had to delete 1099-Q and 1098-T after answering all questions laboriously. No reporting required/Tax liability if qualified withdrawal, and yet 529 plan earnings erroneously reported as part of total income. An unsatisfactory experience.
Date published: 2021-05-07
Rated 4 out of 5 by from Tax form changes and updating of TurboTax Because of all the changes happening with Covid and Govt. stimulus checks and law changes there were many tax updates needed. I for one have a full time job, small business income and 2 kids in college. Lots of forms to fill out. It would be nice that when TurboTax updates, that it shows which forms and maybe program features were actually updated, which will only help in digesting my steps needed to correct a problem or waiting to file...
Date published: 2021-05-07
Rated 5 out of 5 by from Turbox Tax is Awesome! TurboTax is invaluable in making sure I comply with the constantly changing tax law. I would hate to even try to do my taxes without TurboTax. It definitely makes my life easier. In addition, whenever I have had a problem over the years understanding the tax law and how to enter a specific item, I always got the help I needed from the TurboTax representatives. They are professional, patient, and knowledgeable. Thank you very much for your EXCELLENT software and for your very professional staff!
Date published: 2021-05-07
Rated 5 out of 5 by from Ian from TurboTax is the man! Ian helped me get to the right path and submitted my tax docs
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax is a great Tax Assistant!! The software is easy to use and guides the user effortlessly through the process. The tips and information provided throughout the process are very useful and informative.
Date published: 2021-05-07
Rated 5 out of 5 by from TurboTax keeps everything up to date. Incredible I have rental income from my airbnb rooms which makes for a complicated tax return. Sometimes I don't answer TurboTax questions correctly. I had three calls with their specialists, two were CPAs, and got everything solved. It was very impressive.
Date published: 2021-05-07
Rated 4 out of 5 by from Long Time User I'm a TurboTax Premier user for 2020. I used both Federal and Georgia State forms. I found TurboTax Federal easy to use. I would like more explanations for different steps on both federal & state screens. I found that at times a screen would pop up and the explain seemed to be no different than i would expect from the IRS document. I would like an explain more on the form of simple clear advice I would expect from my friendly tax advisor who is looking out for my best interests.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1820