TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281605 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great product and support Great expierence no need to contact for assistance
Date published: 2021-05-11
Rated 5 out of 5 by from Simple and Easy I'm kind of a nervous person and Turbo Tax is the only way I can handle filing my taxes on my own. Every question that you have is easily answered by their helpful links and the whole process is pretty streamlined. The more you use it the easier it gets because it loads info from previous years.
Date published: 2021-05-11
Rated 5 out of 5 by from Using Turbo Tax is amazing The Tax expert that helped me was so amazing,very knowledgeable and if it wasn't for him i left a lot of money unclaimed that supposed to be for my kids .
Date published: 2021-05-11
Rated 5 out of 5 by from Good Great so lucky to have worked with Mr. Charles Alan
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax continues to offer a great experience I've used TurboTax for almost a decade now, and they continue to refine the process to make it even easier to use. I was a little worried that my taxes were going to be more complicated this year owing to the fact that I had my first child, and also was filing jointly for the first time, but the step-by-step instructions made accounting for all these life changes easy. I also learned a couple of possible future tax benefits for next year from the included guidance.
Date published: 2021-05-11
Rated 5 out of 5 by from I love turbo tax! Easy to use. Asks the right questions. Really easy to log in
Date published: 2021-05-11
Rated 5 out of 5 by from Amazing, intuitive product! TurboTax was such a lifesaver when filing my taxes. It makes a daunting process easy!
Date published: 2021-05-11
Rated 2 out of 5 by from Hidden Fees Turbo Tax is so smooth and easy to use. Very user friendly. Giving the 2 star review because they charged me $150 for filing my federal and state without giving me any other option. Would have gone to a person if I knew "filing is free" meant not free
Date published: 2021-05-11
Rated 1 out of 5 by from expensive and confusing I spent three hours caught in a loop. Had to sign up to speak to an expert who fixed the problem and was great but it cost me over $200. I cant understand how one extra form (1099-R) could cost that much. An in person H.R. block fee last year was $198.00. I will never use again this again.
Date published: 2021-05-11
Rated 5 out of 5 by from Soooo user friendly! Love that I can go back and work on at my own pace
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1819
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product and support Great expierence no need to contact for assistance
Date published: 2021-05-11
Rated 5 out of 5 by from Simple and Easy I'm kind of a nervous person and Turbo Tax is the only way I can handle filing my taxes on my own. Every question that you have is easily answered by their helpful links and the whole process is pretty streamlined. The more you use it the easier it gets because it loads info from previous years.
Date published: 2021-05-11
Rated 5 out of 5 by from Using Turbo Tax is amazing The Tax expert that helped me was so amazing,very knowledgeable and if it wasn't for him i left a lot of money unclaimed that supposed to be for my kids .
Date published: 2021-05-11
Rated 5 out of 5 by from Good Great so lucky to have worked with Mr. Charles Alan
Date published: 2021-05-11
Rated 5 out of 5 by from TurboTax continues to offer a great experience I've used TurboTax for almost a decade now, and they continue to refine the process to make it even easier to use. I was a little worried that my taxes were going to be more complicated this year owing to the fact that I had my first child, and also was filing jointly for the first time, but the step-by-step instructions made accounting for all these life changes easy. I also learned a couple of possible future tax benefits for next year from the included guidance.
Date published: 2021-05-11
Rated 5 out of 5 by from I love turbo tax! Easy to use. Asks the right questions. Really easy to log in
Date published: 2021-05-11
Rated 5 out of 5 by from Amazing, intuitive product! TurboTax was such a lifesaver when filing my taxes. It makes a daunting process easy!
Date published: 2021-05-11
Rated 2 out of 5 by from Hidden Fees Turbo Tax is so smooth and easy to use. Very user friendly. Giving the 2 star review because they charged me $150 for filing my federal and state without giving me any other option. Would have gone to a person if I knew "filing is free" meant not free
Date published: 2021-05-11
Rated 1 out of 5 by from expensive and confusing I spent three hours caught in a loop. Had to sign up to speak to an expert who fixed the problem and was great but it cost me over $200. I cant understand how one extra form (1099-R) could cost that much. An in person H.R. block fee last year was $198.00. I will never use again this again.
Date published: 2021-05-11
Rated 5 out of 5 by from Soooo user friendly! Love that I can go back and work on at my own pace
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1819