TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Peggy211 from
TurboTax is Easy to Use
Turbo Tax helped me with unique issues that I had this tax year. Examples are how to handle my estate inheritance from my mother and IRA withdrawals. Plus, I used turbo tax "live help" to review why I had a small tax penalty to pay this year - very responsive and great service!
Date published: 2022-04-12
Rated 5 out of 5 by
Kittysmile from
Turbotax made it easy to complete my efile
I have used another online tax preparer in the past. I found out they never filed my my federal taxes because I wouldn't pay for the state filing. The support was zero. Turbo=tax made everything so easy, even providing links to get missing information. My own employer was harder to deal with than turbotax. Why did I not use you sooner???
Date published: 2022-04-12
Rated 1 out of 5 by
JSlade1 from
Turbotax live is not worth the money
I thought it was externally disorganized and impersonal. They started me with one lady who I gave all the details to, before switching me to another lady who I had to reexplain everything to. The second lady the gave me was on the west coast, and only worked west coast hours which didn’t really help me much. The experts talked to me like I was a tax professional and understood the things they were asking me for. At no point did anyone pick up the phone to call me to explain anything. My tax expert never called me to go over my final return. I would never recommend this service to anyone.
Date published: 2022-04-12
Rated 1 out of 5 by
handh2 from
Turbo Tax fraught with problems!!
I had a plethora of problems from start to finish. Your people that tried to help were incompetent and not knowledgable at all. I know much more than they did. I wound up Googling many issues and found that MANY others had the same issues. There is no way I will ever use Turbo Tax again and waste the hundreds of hours of my life caused by Imports not working properly, options dates issues, etc. I used to be an IT director and would fire any of my programmers that released such buggy software! It is always difficult but this year was a total nightmare!
Date published: 2022-04-12
Rated 5 out of 5 by
W2 Refund2021 from
Great Experience with turbotax!
Turbotax is very easy to use online. I was filing a simple tax return and was done in 30 minutes. It breaks down tax questions in a simple way to understand. Highly recommend turbotax!
Date published: 2022-04-12
Rated 5 out of 5 by
Jt Duong from
Doing my W2 filed within seconds.
It's free for basic W2 income. Fast and easy to file.
Date published: 2022-04-12
Rated 5 out of 5 by
JVLA from
awesome
Good Service and good customer service, i will do again next year
Date published: 2022-04-12
Rated 5 out of 5 by
CP10103 from
Love Turbo Tax
I love turbo tax because it is so much more convient with my busy lifestyle!
Date published: 2022-04-12
Rated 5 out of 5 by
Layne59 from
Turbo Tax is Great!
The new features in Turbo Tax for a Business are much easier to follow. Support is available throughout the process.
Date published: 2022-04-12
Rated 5 out of 5 by
JJJ65 from
Wish I'd have known how EASY this can be!
Everything was simple and straight forward. Online chat with an expert was a great perk.
All TurboTax® Offerings Reviews - Page 1818
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Peggy211 from
TurboTax is Easy to Use
Turbo Tax helped me with unique issues that I had this tax year. Examples are how to handle my estate inheritance from my mother and IRA withdrawals. Plus, I used turbo tax "live help" to review why I had a small tax penalty to pay this year - very responsive and great service!
Date published: 2022-04-12
Rated 5 out of 5 by
Kittysmile from
Turbotax made it easy to complete my efile
I have used another online tax preparer in the past. I found out they never filed my my federal taxes because I wouldn't pay for the state filing. The support was zero. Turbo=tax made everything so easy, even providing links to get missing information. My own employer was harder to deal with than turbotax. Why did I not use you sooner???
Date published: 2022-04-12
Rated 1 out of 5 by
JSlade1 from
Turbotax live is not worth the money
I thought it was externally disorganized and impersonal. They started me with one lady who I gave all the details to, before switching me to another lady who I had to reexplain everything to. The second lady the gave me was on the west coast, and only worked west coast hours which didn’t really help me much. The experts talked to me like I was a tax professional and understood the things they were asking me for. At no point did anyone pick up the phone to call me to explain anything. My tax expert never called me to go over my final return. I would never recommend this service to anyone.
Date published: 2022-04-12
Rated 1 out of 5 by
handh2 from
Turbo Tax fraught with problems!!
I had a plethora of problems from start to finish. Your people that tried to help were incompetent and not knowledgable at all. I know much more than they did. I wound up Googling many issues and found that MANY others had the same issues. There is no way I will ever use Turbo Tax again and waste the hundreds of hours of my life caused by Imports not working properly, options dates issues, etc. I used to be an IT director and would fire any of my programmers that released such buggy software! It is always difficult but this year was a total nightmare!
Date published: 2022-04-12
Rated 5 out of 5 by
W2 Refund2021 from
Great Experience with turbotax!
Turbotax is very easy to use online. I was filing a simple tax return and was done in 30 minutes. It breaks down tax questions in a simple way to understand. Highly recommend turbotax!
Date published: 2022-04-12
Rated 5 out of 5 by
Jt Duong from
Doing my W2 filed within seconds.
It's free for basic W2 income. Fast and easy to file.
Date published: 2022-04-12
Rated 5 out of 5 by
JVLA from
awesome
Good Service and good customer service, i will do again next year
Date published: 2022-04-12
Rated 5 out of 5 by
CP10103 from
Love Turbo Tax
I love turbo tax because it is so much more convient with my busy lifestyle!
Date published: 2022-04-12
Rated 5 out of 5 by
Layne59 from
Turbo Tax is Great!
The new features in Turbo Tax for a Business are much easier to follow. Support is available throughout the process.
Date published: 2022-04-12
Rated 5 out of 5 by
JJJ65 from
Wish I'd have known how EASY this can be!
Everything was simple and straight forward. Online chat with an expert was a great perk.
All TurboTax® Offerings Reviews - Page 1818
Date published: 2022-04-12