TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes it so easy to file your taxes - the suggestions and advice are super helpful too!
Date published: 2021-05-11
Rated 5 out of 5 by from Awsome TurboTax was very easy to use and guided me thru some complex matters.
Date published: 2021-05-11
Rated 4 out of 5 by from I find the product very useful Everything except importing my prior year's return on my MAC was straightforward. Would love for this step to be seamless and menu driven clearly from the outset.
Date published: 2021-05-11
Rated 5 out of 5 by from It worked fine for my application I had 2 problems that your tax experts were able to help explain to me. The first was how much I paid for Turbo Tax and the second involved me charitable contributions.
Date published: 2021-05-11
Rated 5 out of 5 by from Bob is awesome it was a very great experience. Bob is a beast. He was very professional and kind. For quality assurance and monitoring and training purposes Bob scored a 10 in customer service.
Date published: 2021-05-11
Rated 3 out of 5 by from I was forced to pay for service I didn’t need I was forced to pay $50 to file Florida State income taxes even though Florida doesn’t require residents to pay income tax. This was expensive and I deserve a refund.
Date published: 2021-05-11
Rated 1 out of 5 by from Hidden fees are ridiculous. Turbo tax's hidden fees are ridiculous and they get worse every year.
Date published: 2021-05-11
Rated 5 out of 5 by from Same outstanding service year after year peace of mind knowing that Turbo Tax is reliable and they will get by best refund that I an entitled to
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome! It was great. So easy to use and loved the live person there to reassure me everything i was entering was correct.
Date published: 2021-05-11
Rated 3 out of 5 by from This Deluxe Version is ok but unexpected cost I am ok with this program but the unexpected cost for state taxes is what bother me I thought it was included in the cost of the CD
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1815
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax makes it so easy to file your taxes - the suggestions and advice are super helpful too!
Date published: 2021-05-11
Rated 5 out of 5 by from Awsome TurboTax was very easy to use and guided me thru some complex matters.
Date published: 2021-05-11
Rated 4 out of 5 by from I find the product very useful Everything except importing my prior year's return on my MAC was straightforward. Would love for this step to be seamless and menu driven clearly from the outset.
Date published: 2021-05-11
Rated 5 out of 5 by from It worked fine for my application I had 2 problems that your tax experts were able to help explain to me. The first was how much I paid for Turbo Tax and the second involved me charitable contributions.
Date published: 2021-05-11
Rated 5 out of 5 by from Bob is awesome it was a very great experience. Bob is a beast. He was very professional and kind. For quality assurance and monitoring and training purposes Bob scored a 10 in customer service.
Date published: 2021-05-11
Rated 3 out of 5 by from I was forced to pay for service I didn’t need I was forced to pay $50 to file Florida State income taxes even though Florida doesn’t require residents to pay income tax. This was expensive and I deserve a refund.
Date published: 2021-05-11
Rated 1 out of 5 by from Hidden fees are ridiculous. Turbo tax's hidden fees are ridiculous and they get worse every year.
Date published: 2021-05-11
Rated 5 out of 5 by from Same outstanding service year after year peace of mind knowing that Turbo Tax is reliable and they will get by best refund that I an entitled to
Date published: 2021-05-11
Rated 5 out of 5 by from Awesome! It was great. So easy to use and loved the live person there to reassure me everything i was entering was correct.
Date published: 2021-05-11
Rated 3 out of 5 by from This Deluxe Version is ok but unexpected cost I am ok with this program but the unexpected cost for state taxes is what bother me I thought it was included in the cost of the CD
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 1815