TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great and easy I have used turbo tax for many years.Always easy and fun.
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 Tax Return Would like to have Scott do my taxes for 2021. A++
Date published: 2021-05-07
Rated 3 out of 5 by from Download and MANY update attempts were awful I'e been using Ttax for 33 years. This was the worst experience ever. It took 6 or 8 tries for the initial download after purchasing. I went round and round and round trying to update everything so that I could even ENTER all of my pertinent information. As a long-time user, I'm disappointed with this year's release, though, I suppose that all of the crazy back and forth tax changes haven't helped the situation. Hoping for better luck next year.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax is awesome! Carl was really helpful on the live chat! I just wish I had filed earlier! Turbo tax is so easy to use. This is the first time I used the Live Deluxe and it was really worth it just to get one question answered!
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 The tool works well. Thank you! I will use again in 2021
Date published: 2021-05-07
Rated 5 out of 5 by from Super Easy and Helpful Service Even with multiple income sources and types (W-2, 1099) and numerous deductions and expenses, the process was pretty easy AND quick.
Date published: 2021-05-07
Rated 3 out of 5 by from Too Expensive The program is easy to use. However, the cost of completing my federal and state taxes is too expensive.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax was easy to follow Turbo Tax Deluxe was easy to follow. It guided me through the process. Then its checked my return and filed it for me.
Date published: 2021-05-07
Rated 4 out of 5 by from Easy to use ... but, needs some improvement. PLEASE make time to do a MAJOR upgrade to the It's Deductible (Charitable donations) section. Years ago, it offered a search by key word ... now, while searching for BELT, tools and other bizarre items show up! PLEASE make it user friendly. Also, let the page show up in for 8x11 page size so it's visible unlike current 5x5 size!
Date published: 2021-05-07
Rated 5 out of 5 by from Great experience I was trying to decide to do standard deduction or not and then I had a refinance along with some renovations. I decided to go the Turbotax route and it was simple, easy and Kylee responded quickly and appropriately. I do think it was a little expensive but I wasn't comfortable doing it myself this year.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great and easy I have used turbo tax for many years.Always easy and fun.
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 Tax Return Would like to have Scott do my taxes for 2021. A++
Date published: 2021-05-07
Rated 3 out of 5 by from Download and MANY update attempts were awful I'e been using Ttax for 33 years. This was the worst experience ever. It took 6 or 8 tries for the initial download after purchasing. I went round and round and round trying to update everything so that I could even ENTER all of my pertinent information. As a long-time user, I'm disappointed with this year's release, though, I suppose that all of the crazy back and forth tax changes haven't helped the situation. Hoping for better luck next year.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo tax is awesome! Carl was really helpful on the live chat! I just wish I had filed earlier! Turbo tax is so easy to use. This is the first time I used the Live Deluxe and it was really worth it just to get one question answered!
Date published: 2021-05-07
Rated 5 out of 5 by from 2020 The tool works well. Thank you! I will use again in 2021
Date published: 2021-05-07
Rated 5 out of 5 by from Super Easy and Helpful Service Even with multiple income sources and types (W-2, 1099) and numerous deductions and expenses, the process was pretty easy AND quick.
Date published: 2021-05-07
Rated 3 out of 5 by from Too Expensive The program is easy to use. However, the cost of completing my federal and state taxes is too expensive.
Date published: 2021-05-07
Rated 4 out of 5 by from Turbo Tax was easy to follow Turbo Tax Deluxe was easy to follow. It guided me through the process. Then its checked my return and filed it for me.
Date published: 2021-05-07
Rated 4 out of 5 by from Easy to use ... but, needs some improvement. PLEASE make time to do a MAJOR upgrade to the It's Deductible (Charitable donations) section. Years ago, it offered a search by key word ... now, while searching for BELT, tools and other bizarre items show up! PLEASE make it user friendly. Also, let the page show up in for 8x11 page size so it's visible unlike current 5x5 size!
Date published: 2021-05-07
Rated 5 out of 5 by from Great experience I was trying to decide to do standard deduction or not and then I had a refinance along with some renovations. I decided to go the Turbotax route and it was simple, easy and Kylee responded quickly and appropriately. I do think it was a little expensive but I wasn't comfortable doing it myself this year.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 1814