TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Enjoy using Turbo Tax Very happy client, the ability to talk to a live person for advice and help is so important.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was easy to use! TurboTax was easy to use and walked me through each section so I understood what was needed to complete various sections.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax was pretty great! Questions were answered easily enough once I got the jist of navigating the system.
Date published: 2021-05-16
Rated 3 out of 5 by from I like Turbo Tax, but not on iPad I have used Turbo Tax for years on my main computer. Due to issues this year I did not. The format was uncomfortable and felt wrong. I couldn’t bring over past years even with pdf. I will return to using my computer and Turbo Tax next year. I do appreciate it was an option to use for filling.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent as Always! Easy to use, time efficient. Waks you through every possible scenario.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple - easy to use - peace of mind Experts called within minutes to hold my hand and help me feel better
Date published: 2021-05-16
Rated 4 out of 5 by from Good program but a bit buggy I have been using TurboTax for years without issue but this year was different. The program kept attempting to update but always failed. I finally determined that running the program as Administrator would allow the updates to succeed. This was not because of any help from Intuit; rather, it came from another user's experience. Evidently, more Q&A is required going forward
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1813
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Enjoy using Turbo Tax Very happy client, the ability to talk to a live person for advice and help is so important.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was easy to use! TurboTax was easy to use and walked me through each section so I understood what was needed to complete various sections.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax was pretty great! Questions were answered easily enough once I got the jist of navigating the system.
Date published: 2021-05-16
Rated 3 out of 5 by from I like Turbo Tax, but not on iPad I have used Turbo Tax for years on my main computer. Due to issues this year I did not. The format was uncomfortable and felt wrong. I couldn’t bring over past years even with pdf. I will return to using my computer and Turbo Tax next year. I do appreciate it was an option to use for filling.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent as Always! Easy to use, time efficient. Waks you through every possible scenario.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple - easy to use - peace of mind Experts called within minutes to hold my hand and help me feel better
Date published: 2021-05-16
Rated 4 out of 5 by from Good program but a bit buggy I have been using TurboTax for years without issue but this year was different. The program kept attempting to update but always failed. I finally determined that running the program as Administrator would allow the updates to succeed. This was not because of any help from Intuit; rather, it came from another user's experience. Evidently, more Q&A is required going forward
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1813