TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from Turbo Tax easy if you have a simple return Question/answers easy to follow but once you start to have investment properties or other special factors, you need to consider your options
Date published: 2022-04-12
Rated 5 out of 5 by from 2021 taxes are done! Finished in just a few hours - I have been using Turbo Tax for over 10 years now!
Date published: 2022-04-12
Rated 5 out of 5 by from Amending my return couldn't have been any easier Amending my return couldn't have been any easier. When I realized I forgot to include income from stocks and crypto I was nervous but it was SOOOOO easy to refile my amended return
Date published: 2022-04-12
Rated 5 out of 5 by from Save yourself some stress! I've used this product for many years. I never completed a review until this year because someone asked me to look at their taxes for them. They were using some free online source and that software was completely hard to follow and understand. I felt the need to praise TurboTax because I truly am grateful for such a masterful and easy peezy process year after year.
Date published: 2022-04-12
Rated 5 out of 5 by from Worth the expense I've been using TurboTax since the days it was a DOS program. Still a great option for doing taxes quickly and thoroughly
Date published: 2022-04-12
Rated 3 out of 5 by from Turbo Tax 2021 Did Not Meet Expectations Everything seemed to be going fine until I got to the e-filing. I had an issue with the program saying that on one of my W-2's I could not use the Employer Name as given. No reason given. My employer uses an outside company for the handling of payroll, issuing W-2s, etc. My W-2 has had the same employer name and EIN (which is that of the outside company) for at least 10 years. No guidance as to why this employer name could not be used or how to fix it. I did not know if changing the employer name also meant changing the EIN #, because my employer has a different EIN #. Could I even legally change what was on the original W-2? So there was no way to get around it and I ended up having to mail my tax forms. Stressful and time consuming, as if filing taxes isn't already. This was not the only issue I encountered, but was the one that caused issues with e-filing.
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST Super easy to use and very helpful reps. The reps make sure you understand everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use I have been using Turbo Tax for several years. It is easy to use. We used something else one year and came back to Turbo Tax after that.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is awesome! I enjoy filing my taxes every year. It's simple and helpful to use.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax is easy to use. I spoke with a LIVE expert on a question I had. She was very helpful
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1811
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax easy if you have a simple return Question/answers easy to follow but once you start to have investment properties or other special factors, you need to consider your options
Date published: 2022-04-12
Rated 5 out of 5 by from 2021 taxes are done! Finished in just a few hours - I have been using Turbo Tax for over 10 years now!
Date published: 2022-04-12
Rated 5 out of 5 by from Amending my return couldn't have been any easier Amending my return couldn't have been any easier. When I realized I forgot to include income from stocks and crypto I was nervous but it was SOOOOO easy to refile my amended return
Date published: 2022-04-12
Rated 5 out of 5 by from Save yourself some stress! I've used this product for many years. I never completed a review until this year because someone asked me to look at their taxes for them. They were using some free online source and that software was completely hard to follow and understand. I felt the need to praise TurboTax because I truly am grateful for such a masterful and easy peezy process year after year.
Date published: 2022-04-12
Rated 5 out of 5 by from Worth the expense I've been using TurboTax since the days it was a DOS program. Still a great option for doing taxes quickly and thoroughly
Date published: 2022-04-12
Rated 3 out of 5 by from Turbo Tax 2021 Did Not Meet Expectations Everything seemed to be going fine until I got to the e-filing. I had an issue with the program saying that on one of my W-2's I could not use the Employer Name as given. No reason given. My employer uses an outside company for the handling of payroll, issuing W-2s, etc. My W-2 has had the same employer name and EIN (which is that of the outside company) for at least 10 years. No guidance as to why this employer name could not be used or how to fix it. I did not know if changing the employer name also meant changing the EIN #, because my employer has a different EIN #. Could I even legally change what was on the original W-2? So there was no way to get around it and I ended up having to mail my tax forms. Stressful and time consuming, as if filing taxes isn't already. This was not the only issue I encountered, but was the one that caused issues with e-filing.
Date published: 2022-04-12
Rated 5 out of 5 by from TURBO TAX IS THE BEST Super easy to use and very helpful reps. The reps make sure you understand everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use I have been using Turbo Tax for several years. It is easy to use. We used something else one year and came back to Turbo Tax after that.
Date published: 2022-04-12
Rated 4 out of 5 by from Turbo Tax is awesome! I enjoy filing my taxes every year. It's simple and helpful to use.
Date published: 2022-04-12
Rated 4 out of 5 by from TurboTax is easy to use. I spoke with a LIVE expert on a question I had. She was very helpful
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1811