TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Q L L from
TurboTax is awesome.!
I have been using TurboTax for many years and I can navigate through each section on my own. TurboTax will walk you through if you have forgotten something.
Date published: 2023-04-17
Rated 3 out of 5 by
KapriceW from
Easy to file, but sneaky upcharges
I am frustrated that I was charged for TurboTax Live Assisted Premier. I have simple taxes and don't have questions for "Live Assist". The website is always looking to upcharge it seems. When asked how to select a different, less expensive option, I was told I needed to clear the form and restart EVERYTHING. Frustrating. We will likely use another option next year after many years with Turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by
GALady80 from
Turbo Tax Makes Life Easier
I've used Turbo Tax for a number of years and have never been disappointed. They make doing taxes almost a pleasure. They are a very good company to work with.
Date published: 2023-04-17
Rated 4 out of 5 by
TKW1 from
Turbo Tax is convenient.
Turbo Tax is convenient. I appreciate that certain documents can be uploaded. I can work on my taxes from anywhere, anytime. I can also file them electronically.
Date published: 2023-04-17
Rated 2 out of 5 by
WJ21 from
Paid for tax
Last year I paid for taxes to be filed. Apparently it was rejected. That is my fault, but why did turbo tax keep what I paid for the service if it was never filed.
Date published: 2023-04-17
Rated 1 out of 5 by
NJJ25 from
Feels like a scam!
I hate that it never gives you a price until you pay! What happened to FREE Turbo Tax. I had 3 W-2's and nothing else at all and I had to pay $137 for the work I DID!!! Hate this software. It is not transparent and you can't find help on the internet unless you pay for it.
Date published: 2023-04-17
Rated 5 out of 5 by
the defendant from
t was good
it did what i needed it do .quick enough , i woud use again
Date published: 2023-04-17
Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
All TurboTax® Offerings Reviews - Page 1802
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Q L L from
TurboTax is awesome.!
I have been using TurboTax for many years and I can navigate through each section on my own. TurboTax will walk you through if you have forgotten something.
Date published: 2023-04-17
Rated 3 out of 5 by
KapriceW from
Easy to file, but sneaky upcharges
I am frustrated that I was charged for TurboTax Live Assisted Premier. I have simple taxes and don't have questions for "Live Assist". The website is always looking to upcharge it seems. When asked how to select a different, less expensive option, I was told I needed to clear the form and restart EVERYTHING. Frustrating. We will likely use another option next year after many years with Turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by
GALady80 from
Turbo Tax Makes Life Easier
I've used Turbo Tax for a number of years and have never been disappointed. They make doing taxes almost a pleasure. They are a very good company to work with.
Date published: 2023-04-17
Rated 4 out of 5 by
TKW1 from
Turbo Tax is convenient.
Turbo Tax is convenient. I appreciate that certain documents can be uploaded. I can work on my taxes from anywhere, anytime. I can also file them electronically.
Date published: 2023-04-17
Rated 2 out of 5 by
WJ21 from
Paid for tax
Last year I paid for taxes to be filed. Apparently it was rejected. That is my fault, but why did turbo tax keep what I paid for the service if it was never filed.
Date published: 2023-04-17
Rated 1 out of 5 by
NJJ25 from
Feels like a scam!
I hate that it never gives you a price until you pay! What happened to FREE Turbo Tax. I had 3 W-2's and nothing else at all and I had to pay $137 for the work I DID!!! Hate this software. It is not transparent and you can't find help on the internet unless you pay for it.
Date published: 2023-04-17
Rated 5 out of 5 by
the defendant from
t was good
it did what i needed it do .quick enough , i woud use again
Date published: 2023-04-17
Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
All TurboTax® Offerings Reviews - Page 1802
Date published: 2023-04-17