TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 2 out of 5 by from Turbotax for estates is acceptable Turbotax for personal stuff is great. Answers to questions are easily available. Turbotax business for estates is acceptable, but poorly supported when it comes to questions. For example, which state should you file the taxes in? - no guidance. It asks which forms should be included and provides a list of 10 forms - no guidance. I had to google each one to see. Some numerical fields only showed up in the review process, not the data entry phase (percent of total distribution). So, overall it does the job, but anyone using the program could easily spot four or five places where a help button could dramatically improve the service. The online community discussion area was great. Many of my questions were answered there very quickly.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is great fix the expiry date in final check before efile. for Seniors it is 99/99/9999. Your form doesnot accept it.
Date published: 2022-04-14
Rated 4 out of 5 by from very quiet, reliable and easy to use.. I have always had a good experience with Turbo Tax.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is the best at simplifying taxes I've used TurboTax now for over 7 years and it really simplifies filing taxes. Their forms ask questions in a simple way and it's easy to follow. Their new Live Help feature is extra helpful as I had a question about my return before filing.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax with an expert is worth it I usually do taxes with Turbo Tax on my own but now was just unsure whether I was doing them correctly now, with all the changes, claiming two kids, as well as having self-employed income and crypto investments. The hardest part was collecting and digitizing all my files. After that, easy-peasy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is awesome Theodore helped us get through our taxes and answer our questions.
Date published: 2022-04-14
Rated 5 out of 5 by from Stress free I am completely satisfied with my experience with Turbo Tax. I have used them for the last 3 or 4 years. If you can take pictures and answer questions, you can use Turbo Tax. No worrying about, uggh I hope I didn’t mess something up, or forget to report something. You can check the status of your return on the app. Quick and easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax easy to use I have used other tax preps, but Turbo Tax has renewed by belief that taxes can be easy to file
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is a Great Tool Using TurboTax is so easy. Brought in info from last years return and asked all the pertinent questions. Got everything right cause I had a CPA friend check it and said it was just right. Good Job TurboTax.
Date published: 2022-04-14
Rated 4 out of 5 by from Pretty Good For First Timer A little confusing but not too bad for someone doing electronic return for the first time.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1801
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax for estates is acceptable Turbotax for personal stuff is great. Answers to questions are easily available. Turbotax business for estates is acceptable, but poorly supported when it comes to questions. For example, which state should you file the taxes in? - no guidance. It asks which forms should be included and provides a list of 10 forms - no guidance. I had to google each one to see. Some numerical fields only showed up in the review process, not the data entry phase (percent of total distribution). So, overall it does the job, but anyone using the program could easily spot four or five places where a help button could dramatically improve the service. The online community discussion area was great. Many of my questions were answered there very quickly.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is great fix the expiry date in final check before efile. for Seniors it is 99/99/9999. Your form doesnot accept it.
Date published: 2022-04-14
Rated 4 out of 5 by from very quiet, reliable and easy to use.. I have always had a good experience with Turbo Tax.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is the best at simplifying taxes I've used TurboTax now for over 7 years and it really simplifies filing taxes. Their forms ask questions in a simple way and it's easy to follow. Their new Live Help feature is extra helpful as I had a question about my return before filing.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax with an expert is worth it I usually do taxes with Turbo Tax on my own but now was just unsure whether I was doing them correctly now, with all the changes, claiming two kids, as well as having self-employed income and crypto investments. The hardest part was collecting and digitizing all my files. After that, easy-peasy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is awesome Theodore helped us get through our taxes and answer our questions.
Date published: 2022-04-14
Rated 5 out of 5 by from Stress free I am completely satisfied with my experience with Turbo Tax. I have used them for the last 3 or 4 years. If you can take pictures and answer questions, you can use Turbo Tax. No worrying about, uggh I hope I didn’t mess something up, or forget to report something. You can check the status of your return on the app. Quick and easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax easy to use I have used other tax preps, but Turbo Tax has renewed by belief that taxes can be easy to file
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is a Great Tool Using TurboTax is so easy. Brought in info from last years return and asked all the pertinent questions. Got everything right cause I had a CPA friend check it and said it was just right. Good Job TurboTax.
Date published: 2022-04-14
Rated 4 out of 5 by from Pretty Good For First Timer A little confusing but not too bad for someone doing electronic return for the first time.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1801